We put Casino.com to the test
We've had a look around and tried things out, and you won't be disappointed by the games and services the online casino provides.
Now that many online casinos are opening their doors to players in South Africa, it becomes more important than ever not to simply pick any random casino. Instead, you should compare your options and only sign up with a reputable site with a proven track record that offers high quality games and treats its players fairly.
Our experts at Casino.org have done the preliminary work for you and one online casino that rates high on our list of recommended choices is Casino.com.
Casino.com is owned and operated by ONISAC, Ltd., and licensed in Gibraltar. The site has been operating successfully online since 2008 as part of the highly regarded Mansion Group of casinos which also includes Mansion Casino, Club 777, and Les A Casino.
- Playable in flash version and mobile devices
- Wide variety of slots and table games
- Live dealer games
- Play for free option to test the waters
- Great Welcome Bonus for slot play
- No verification of recent average payout rates reported on website
- Table games don’t count in meeting bonus playthrough requirements
- Reload bonuses are for play only and are not withdrawable
Casino.com is truly an international online gambling destination, and South African players are welcome, along with players from throughout Europe, South America, and Asia, as well as Canada and Australia. Unfortunately, players from the U.S. do not have access.
ZAR is one of the accepted forms of currency, but that is far from the only reason this casino appeals to South African players. The user friendly website, wide variety of both slot and table games, generous Welcome Bonus, loyalty rewards and special promotions, and great customer support all contribute to making casino.com the kind of online casino that players of any nationality enjoy.
Play at Casino.com on the following devices:
Mac / PC
Owner / Operator:
Government of Gibraltar
Software and Range of Games
Casino.com is powered by state-of-the-art software from Playtech, a leading provider for online casinos all over the world. Playtech is known for its high quality, user friendly software and exceptional graphics. Downloading the software onto your computer is a quick and easy process, giving you access within minutes to all of this casino’s 250+ games. Or, alternatively, you can select the no download instant play Flash version which is both PC and MAC compatible and can be used on any browser. You can also play the games on the casino.com mobile app. That way, any time day or night you feel like playing, wherever you happen to be, you can do so, as well as check out the latest special promotions available exclusively for mobile players.
Casino.com is what you might call a medium sized casino. Its selection of games is not so small that there is any real chance of your becoming bored or not finding a game to your liking but not so immense either that you are lost in a sea of slots, clueless about what to play first.
If slots are your favourite game, Casino.com is a great choice for two reasons. The first is that slots, unlike table games, consistently count 100% in meeting the bonus playthrough requirements and slot play also counts 100% toward accumulating loyalty points. The second reason is that you have such a wide variety of slots to choose from, you are almost certain to find some machines that are calling your name.
You can choose from the simplest single payline slots to those with 50 or more paylines. At Casino.com, you will find classic 3-reel slots, action-packed 5-reel video slots, Marvel slots, and potentially life changing progressive jackpot slots, where all it takes is one lucky spin to turn a player into an instant millionaire.
- Live Games
- Scratch Cards
Casino.com also offers all of your favorite table games, including some varieties of blackjack and roulette you might have never tried in South African casinos before. If you are just learning a game or haven’t played in a while, you will definitely want to check out the Casino.com casino school which will give you a chance to brush up on your skills beforehand so you can maximize your chances of winning.
Another must is to try the live dealer games. Through advanced video streaming technology, even while you are still online, you can play blackjack, roulette, baccarat, or casino hold ‘em with a live dealer. You can actually watch the wheel being spun or cards being dealt and carry on a conversation with the dealer and other players. The experience is so much like playing in a real casino, that you will almost forget that you are still online.
You can even take part in Casino or Roulette TV where you, just like thousands of other players tuned into the show, can watch and play in games being conducted by a live presenter. You won’t be able to chat with the other players or presenter as in the live dealer games, but you will be treated to some amazing graphics and sound effects. Check if Casino TV is available in your area. It is offered through both regular TV channels and as webcasts, sometimes at regularly scheduled times and sometimes round the clock.
If you are not sure what to play, or you simply want to test the waters before getting involved, you can try playing a few games for free before you sign up to play for real money. But whatever game you choose, you’re unlikely to go wrong because all of the games have been independently certified for fairness by Technical Systems Testing. This organization has found the random number generators (RNGs) used by Casino.com to be fair and random. However, in addition, this reviewer would have liked to have seen posted on the website the recently verified average payouts for all games combined.
Mobile gaming is actually a big deal at Casino.com. The software from Playtech comes with a full version for phones and tablets that has some of the best slots from the collection, as well as classic tables and other options. It can be enough to go to the site in order to get started and you can even use the same login information if you are already registered. If not, there is no need to worry since you can create an account and make a deposit from your mobile device.
Casino.com Mobile has a native app for iOS that can be found on iTunes and it brings more than 120 games on iPhone, iPad and iPod Touch running iOS 7.0 or later. It is free to install and will provide a simple lobby for browsing the different sections of the mobile casino.
Security and Fair Play
Casino.com is licensed by the Government of Gibraltar and regulated by the Gibraltar Gaming Commission. This jurisdiction is on the UK white list. The fact that Casino.com belongs to the Mansion group, which has more than a decade of online experience, speaks further to the caliber of the site. The use of advanced encryption technology assures you that all of your personal information and financial transactions are completely secure.
Promotions and Customer Support
Almost all reputable online casinos offer new customers signing up to play a nice Welcome Bonus, and Casino.com is no exception. The Casino.com Welcome Bonus is a very generous 200% match of your first deposit up to $400 (ZAR 4,000). While the casino promotes its Welcome Bonus as up to $3,200, that statement needs to be qualified. Some new players might indeed receive the larger amount eventually, if, beginning in the following month, they make the required weekly deposits, in which case they receive the additional bonuses as play-only (non-withdrawable) reload bonuses. Since the reload bonuses are 25% deposit matches, rather than 100% deposit matches and work very differently from the Welcome Bonus, they are being described in this review separately.
The Welcome Bonus has a required playthrough for withdrawal of 40x the bonus, which you are given 30 days to meet. Compared to the wagering requirements many other online casinos impose, these terms are quite reasonable. Many online casinos include both the bonus and your associated deposit in figuring the required play and some, even then, don’t let you keep the bonus.
It is important to note that Casino.com does not let you include any table games in order to meet the wagering requirements. In other words, the Welcome Bonus is, in effect, useless except for slot play.
Beginning in your second month, if you wish, you can receive up to 7 reload bonuses with your future deposits. These deposits of $50 (ZAR 500) or more must be made on consecutive Tuesdays. In return, you receive a 25% match bonus on each deposit, up to a maximum of $400 (ZAR 4,000) (on a $1,600 deposit). This is a lot of money, so keep it in mind that you can always deposit less for a bonus of less than the maximum.
The Tuesday bonuses differ from the first deposit Welcome Bonus, however, in several respects. First, you are only given 7 days, not 30 days, to play the bonus through 40x to keep your winnings. Secondly, in this case, the bonus itself cannot be withdrawn. Third, in order to qualify for the Tuesday reload bonus, prior to your deposit, there cannot be more than $10 in your account.
Whether you make your deposits on a Tuesday or any other day, as a new player, you can also take advantage of another promotion called the Beginners Booster. Every $50 (ZAR 500) you deposit during the second month of play earns one entry into a drawing to win $1,000 (ZAR 10,000). Even if you don’t win the top prize, you don’t walk away empty handed because everyone else gets a consolation prize of either $10 worth of free spins or a 100% reload bonus up to $200 (ZAR 2,000).
As a further inducement to come back to play often, Casino.com has a 4-tiered loyalty club. The four tiers are Silver, Gold, VIP, and VIP Elite. Every time you play, you earn loyalty points, and as you move up in level, you receive bigger cash bonuses and a higher rate of return on your earned points. Being upgraded to the VIP and VIP Elite levels naturally requires a lot of play, and there are deposit minimums as well. However, VIP status, once attained, is permanent and qualifying players not only earn the biggest bonuses, but also receive a personal account manager, larger deposit and withdrawal limits and faster withdrawals, birthday and anniversary gifts, and invitations to exclusive events.
One doesn’t have to be a high roller, though, to take advantage of many other Casino.com special promotions. One, called Make Your Match, includes a 100% match of your first deposit each month up to either $500 (ZAR 5,000) or $1,000 (ZAR 10,000) (depending on loyalty level). The Make Your Match Bonus is very similar to the Tuesday Reload Bonus with the same terms and conditions. Be careful with both of these bonuses to use restraint and not keep chasing your losses if things aren’t going your way.
Another promotion is Refer a Friend. For every referred friend who signs up and plays through the Welcome Bonus 40x, you receive $50 (ZAR 500). There is a 15x wagering requirement for withdrawal.
Be sure to check the website regularly for more promotions since many of them change monthly. You can then enjoy such exciting extras as leaderboard races, drawings for trips, and special promotions for mobile customers.
Customer Support is offered 24/7 to answer any questions or concerns that may arise. You can access the service via live chat, phone, or email.
An online casino with the URL Casino.com does create some big expectations and now that the review is complete, we are happy to say that most of them have been met. While the site prefers to keep things simple and has a black design, the awesome Playtech slots bring a lot of color and they will stand out right from the start. There are also some promotional offers added to let players know that they can get big sums of money for free when they decide to join.
Like any reliable online casino, the banking system is very secure and packed with payment methods. Casino.com caters to newcomers with guides and tutorials but at the same time provides the betting limits and winning possibilities to please even the most experienced veterans. Progressive jackpots can go over a couple million dollars and this is definitely a good place to start.