NZ Online casino reviews & ratings – Complete list

The online casino industry is booming right now. As you would expect, this means that there are hundreds of different online casino sites to choose from. Some (such as the online casino reviews in our top 10 list) are excellent. However, not all online casinos can be trusted. 

It doesn’t matter if you’re a casual kind of player or someone with various different online casino memberships; it’s vital that you avoid the bad casinos. That's why we recommend turning to detailed casino reviews. This way, you can maintain your security and keep your online gambling funds safe. 

Here are some examples of casino reviews that received a poor rating. Even if they appear good on the surface we suggest to steer clear of them.

Expert Rating

1.5/10

Why you should avoid
• Unprofessional customer support
• Site operators linked to questionable practices
• Not paid players their winnings

Expert Rating

1.2/10

Why you should avoid
• Reports of players not receiving winnings
• Misleading claims of licensing
• Unresponsive to customer complaints

Expert Rating

1.5/10

Why you should avoid
• 18+ months for withdrawal
• Locked-out accounts
• Slow response times

After coming across our website and best online casino reviews, you might be wondering: “How does your review process work?” 

It’s a great question — and it’s one that we’re more than happy to answer. Our best online casinos reviews process is well-structured and highly detailed. We cover all of the major online casino factors, from casino game ranges and quantities to the mobile gaming experience. As a result, you (the player) receive detailed, data-driven rundowns of the best NZ online casinos. 

In a nutshell, we do the hard work for you. All you need to do is sit back, relax, and make your choice based from a list of only reputable casino sites – simple. With that covered, allow us to show you the specific criteria we focus on for each online casino review.

• Lucrative welcome bonuses & free spins 

  When choosing the next online casino to join, always consider the welcome bonus. It's actually where new online casino sites tend to come out on top.

  This usually comes in the form of a deposit bonus. By our standards, a lucrative welcome bonus for a New Zealand player would be anything above NZ$1,000. 

  We also like NZ online casino sites throw in free spins as part of the first deposit bonus. At a minimum, an online casino should also offer 100+ free spins. Of course you also need to consider wagering requirements as this is the key to getting the most out of a casino bonus. SkyCity online casino for instance offers 70 free spins but these are wager-free, making it one of the best welcome bonus offers.

  Aside from the welcome bonus, when we review NZ online casinos we also consider additional casino bonuses for existing players. Top scores will offer daily, weekly and monthly promotions usually in the form of cashback and reload. Bonus points for online casinos who have special live casino promotions and a VIP programme.

• 1,000+ games & quality software providers

  We look at both the number of casino games on offer and the overall variety.  An online casino should offer 1,000+ games . It’s not the end of the world if a casino site provides fewer as long as they offer enough of a range and don't just stick to online pokies. Essentially, we're looking for the best casino games but of course the more, the better.

  We also look at live casino games. Some of the best online casinos will offer 50+ tables ranging from low stakes to exclusive VIP specialty games.

  We rate online casinos based on another key factor - software. In the online casino world, there’s a group of software providers that are considered ‘elite’. Some of the big names in this group include NetEnt, Play’n GO and Pragmatic Play; Evolution Gaming if we're rating live casino games. Again we consider the overall number too but the quality is just as important.

• 10+ payment methods & fair cashier policy

  NZ casino sites have evolved a lot in terms of payment options. Sure, they still offer the standard options like VISA, Mastercard and bank transfers. But now, it’s all about mobile casino payments like Apple Pay and Google Pay. Let’s not forget that there’s also the cryptocurrency element as well, with bitcoin online casinos on the rise.

  The best online casinos (at a minimum) should offer 10+ different payment methods and include all of the regular suspects as well as the new banking methods.

  We also consider deposits and casino payouts. The best minimum deposit casinos will let you fund your casino account for as little s NZ$1 or NZ$5. 

  We also look out for lightning-fast withdrawal rates. Top online casinos won't make you wait any longer than 24 hours to claim your winnings.

• Robust security beyond standard licences

  Our recommended online casinos are all licensed. But this is considered the minimum requirement. We also look at the type of licence - UKGC and MGA for instance score higher in terms of trust. Not that you can't have a good online gambling experience with Curacao licensed online casino sites, but the latter do have a better reputation globally.

  In our New Zealand casino reviews we look beyond the licence and consider the sites overall approach to additional safety measures. Are they displaying all of the expected seals of trust like eCOGRA? Bonus points for the ones that link out to their official certification like JackpotCity casino does.

  What are they doing in terms of Responsible Gambling? Again we look for seals in the footer, ideally to New Zealand based options like Asian Family Services. Again, our most trusted online casino reviews even have a dedicated pages for this.

• Mobile-first casinos only

  In New Zealand, approximately 66% of households use a smartphone to play video games. It's no surprise that online casino players want an excellent mobile app experience. And so, nowadays, there are many mobile casinos available on all devices like iPhone and Android. But that's not enough. Our casino reviews consider the overall experience.

  Sometimes, we find that games play smoothly on PC but don’t cross over to mobile the way they should, which leads to us giving these online casinos poor reviews. Our online casino reviews also dive into the number of games. At worst, 90% of desktop online casino games should be available on mobile. The best online casino sites actually offer mobile exclusive games.

  We also look at whether the mobile casino has a native app. Most online casinos do but then again, if they don't it's not a deal breaker if they score well on their mobile casino web app.

• Reliable customer support 

  Key criteria for customer support include: Different customer service channels, including 24/7 live chat support, email contact, and social media DMs, FAQ pages and Human responses – not AI chatbots! 

  As an online casino member, you might encounter technical problems from time to time. We’ve found that a common one is delayed withdrawals. 

  For instance, if you’ve just won NZ$200 and have requested it to be withdrawn to your bank account only to find that it’s not arrived within 24 hours, you’ll need to contact the casino’s customer support. However, if the customer support isn’t good, you’ll be left stuck wondering what to do — and nobody wants that.

• Fast and easy-to-use platform

  We understand that modern online casino players care a lot about how easy a platform is to use, from the sign-up process to navigating the different games. 

  When it comes to creating an account, claiming bonuses, and everything else in between, these processes should take no longer than 2-4 minutes. If they do, this is something we’ll draw your attention to. 

  Also, our reviews contain detailed information regarding an online casino’s theme, user interface, animations, and other factors you’ll be interested in learning about.

Our expert casino ratings in visuals

Taking the criteria from earlier on, we've summed up how our online casino reviews work in the image below. We've taken all of the criteria from earlier and broken it down into segments based on how each area scores as a percentage of our total expert rating.

No matter what type of online casino you’re looking for, whether it’s a crypto casino or live dealer casino, we can give you a friendly, unbiased nudge in the right direction — and that’s a guarantee. Our New Zealand online casino reviews are very trustworthy. Here are some reasons why: 

• 

  We work with local NZ casino experts only
• 

  We use a 25-step casino review process 
• 

  We've reviewed 45+ NZ casinos so far
• 

  We’ve helped players win over NZ$45 million

If you’ve found an online casino that we haven’t reviewed, you can use our 5-step guide to review the casino yourself and discover whether it’s good or not. 

If you’re a casino looking to get reviewed and listed on our site, we can help. 

We’ll put your online casino through our 25-step review process so that players can view an in-depth breakdown of what you have to offer as well as the all-important star rating. Submit your brand to us for review, and (if you pass the test) you’ll be able to get listed on our site.