How Can We Help

General Site Enquiries

Looking for more information about something you've seen on our site? Let us help you!

Send Us Feedback

Tell us how we're doing! Submit feedback for the editor-in-chief…

Report a Casino

Having issues with a particular casino? We'll do everything we can to help resolve it.

Contact an Expert

In need of some expert advice? We'll pass on your query to our relevant gambling industry experts.

Tell Us Your Winning Story

Bagged yourself an amazing win and want to share it with the world? Let us know all about it!

Careers

We're always on the lookout for passionate and dedicated casino enthusiasts to join our team. Could that be you?

Marketing Department

Please contact us with any queries you may have.

Press Office

Please get in touch with any media enquiries.

Questions for Your Casino Provider?

We're always trying to help our readers in any way we can, but sometimes you'll find that the most efficient way to get the answer you need is through your casino provider directly. This is particularly the case when it concerns your account with them.

To make the process a bit easier, try our customer service finder to get the details you'll need to get in touch.

Your question may have already been answered!

Below we've listed the top five questions regarding our site and what it is that we do. In addition, you can check out our extensive FAQ page, where we round up the most common queries from our readers.

Are you a casino?

We are not a casino, nor do we offer any gambling services on our site. We are an independent reviewer of online casinos, advising gamblers on which sites are the most trustworthy and provide the best all-round gaming experience.

I'm looking for more information on online casino security, who should I contact?

If you've already checked our FAQ and couldn't find the information you needed, our security expert Kevin Horridge will have your answer. As with any gambling or casino-related queries you may have, just drop our experts an email using the address above.

Can you help me with a deposit or cashout related query?

If you're looking for information on how to make deposits or cash out at your chosen casino, you should first check the information on the provider's own website, or contact them directly. If you are experiencing issues with the casino being unresponsive with regards to your deposit or cashout query, then we will be happy to look into it and assist you in any way we can.

How quickly do you respond to queries?

We aim to respond to all queries sent via email or our feedback form within 24 hours. Understandably, we do sometimes experience busier periods, so please be patient when waiting for a response and we'll be in touch as soon as we can.

Who are your industry experts?

Our team is made up of casino enthusiasts with years of experience in the industry. They've developed their knowledge and skills through a mixture of professional experience and personal passion for gaming both online and offline, and you can trust them to always provide you with thorough, accurate information about online casinos and gambling. If you're interested in learning a bit more about our experts, head over to our meet the team page.