Chumba Casino review

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Chumba Casino
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Overall Rating

4.3/5

Bonuses & Offers

5/5

Security

4.5/5

Software & Games

4.8/5

Chumba Casino at a glance


🏢 Casino Name Chumba Casino
🤵 Owner VGW Malta Limited
🗓️ Year Established 2012
🎲 Number of Games 150+
🎰 Games offered Slots, Blackjack, Roulette
⚙️ Software Used Playtech, 2By2, Yggdrasil Gaming
↩️ Payout Percentage 96.71%
💸 Payout Days 1-2 days
🌍 Languages English
💁 Customer Support Contact form
🏧 Banking Options Visa, Mastercard + 4 more
Payout percent
96.71%
Payout Speed
1-2 days
Max Jackpot
  • Over 100+ slots and games available
  • Can be accessed in almost all US states and Canadian Provinces
  • Options for both mobile and laptop/desktop play
  • Friendly and efficient support team

Chumba Casino review

4.3/5

Launched as chumbacasino.com in 2012, Chumba Casino calls itself America’s #1 social casino experience. And, with an excellent range of slots and table games available to most US and Canadian players, it’s difficult to disagree with that.

The site certainly seems to have been well-received by players too, with a very solid 4/5 on Trustpilot based on more than 3,000 reviews. We’ll get into why that’s the case, including welcome offers and more, in our Chumba Casino review below.

Pros

  • Over 100+ slots and games available
  • Can be accessed in almost all US states and Canadian Provinces
  • Options for both mobile and laptop/desktop play
  • Friendly and efficient support team

Cons

  • Currently available in the US and Canada only
  • No live chat support

Chumba Casino bonus codes 2024

Last updated: February 2024

Offer type Bonus value Bonus code
Chumba free welcome offer
2,000,000 FREE Gold Coins and two FREE Sweeps Coins
Visit site to claim bonus

Software and range of games

4.8/5

Playing with Gold Coins

As a social-focused casino with sweepstake games, Chumba Casino offers a wide range of games with the option of playing without spending a cent to do so. You can collect them using a Chumba Casino bonus code, which we'll detail below.

They make use of a form of online currency called 'Gold Coins', which are given away for free when you register, login daily, connect with social media and take part in promotions, or even send away for a top up in the mail. They let you enjoy the full games catalogue without having to pay to do so.

There is the option to purchase Gold Coin offers if you balance runs low, but Chumba can be experienced for free, and they do a good job at helping you keep a healthy number of Gold Coins in your account.

If you do decide to purchase a Gold Coin offers online at Chumba Casino, you might pick up some Sweeps Coins, which can be used to play the same games but with the chance to eventually redeem won coins for prizes.


Playing with Sweeps Coins

As we mentioned above, the purchase of Gold Coins is sometimes rewarded with FREE 'Sweeps Coins'. New players, for example, are gifted two FREE Sweeps Coins when they first sign up. You can’t directly purchase Sweeps Coins, as they are only given away for free as part of promotions.

Sweeps Coins can, however, be used to play Chumba Casino games in the hope of winning prizes. When you win enough Sweeps Coins from playing sweepstake games to meet the minimum balance requirement of 100 Sweeps Coins, you can redeem them for a cash prize or for a gift card.

Because Sweeps Coins have the potential to be worth something to you, you may want to play with them a little more cautiously than you would using Gold Coins. After all, you can always obtain more Gold Coins (whether for free or via purchase) but Sweeps Coins aren’t as easy to come by.


Range of games

Chumba Casino currently offers over 100 casino-style games to play, which is a decent number to choose from. This covers the standard type of play for social casinos and sweepstakes games, slots, but also includes games based on roulette, blackjack, video poker, and slingo.

One unique feature is that Chumba Casino offers a feature called Fireshot Inferno – which is a progressive jackpot shared across two games. This means if you play Dancing Gold or Stallion Grand, you could potentially pick up twice the prize if playing with Sweeps Coins.

Chumba Casino Fireshot Inferno Progressive Jackpot

Chumba Casino created games

All of the games at Chumba Casino are created in-house, which means they offer a unique gaming experience for customers if you choose to play with them. You’ll get to enjoy games that have been built based on the feedback provided by other Chumba Casino customers, which should mean a more enjoyable experience for social and sweepstakes fans of any level.

Mobile play

4.3/5

You’ll notice that there’s no Chumba Casino app available for iPhone, iPad, or Android. But that doesn’t negatively impact our Chumba Casino mobile review, as players can still enjoy games while they’re on the move using a responsive site.

Just make your way to the site from your smartphone or tablet, use your usual Chumba Casino login, and you’ll automatically be redirected to the most appropriate version of the casino for your screen size.

Some of these may take a little getting used to but, for the most part, the entire casino is recreated on a smaller scale in a way that’s very impressive. And, because Chumba Casino's mobile site replicates all the top slots in the games library, you don’t need to worry about your favorite game being absent.

Banking options

4/5

One of the best things about playing at Chumba Casino is that you don’t have to spend money to enjoy their games.

You do this by collecting Gold Coins or Sweeps Coins, and you can pick them up in a variety of ways. Most of these are free, but you can also use their safe and secure banking options in order to purchase Gold Coin packs to add extra coins to your account. Doing so often adds extra Sweeps Coins to your account as a bonus, so could be good value if it fits your budget.


How to earn coins

We’ve listed the different ways you can get extra coins below:

Welcome bonuses: While subject to change, welcome offers and bonuses are a great way to boost your balance as soon as you join a site. If you visit and register through our link, you can pick up 2,000,000 Gold Coins along with two FREE Sweeps Coins to help you get started.

Login rewards: One of the nice little extras you can get if you play at Chumba Casino is their daily login bonus. Simply sign in to your account, and if you’re eligible you’ll see a pop-up to click and claim your prize.

Social media bonuses: It’s really important to connect your Facebook with Chumba Casino if you register an account here. That’s because they hold no-cost giveaway contests on their Chumba Casino Facebook page. You might need to share the post, answer a question, or something similar, but complete the requirements and you could walk away with a healthier Gold Coin or Sweeps Coin balance than before.

By post: If you really want to maximize the number of coins you can play with for free, you can ask for more by mail. The full details are listed on their regularly updated sweeps rules page, but you basically need to create your own request card to send in.

This needs a unique postal request code which can be found in the games lobby online, a hand-written statement, and various other conditions. Once completed, US and Canadian customers will have different address to send away to:

- United States residents: VGW Games Limited, Chumba Casino Sweepstakes Department, PO BOX #8486, Portsmouth, NH 03801

- Canadian residents: VGW Games Limited, Chumba Casino Sweepstakes Department, PO BOX #990, 135 West Beaver Creek Road, Richmond Hill, Ontario L4B 4R7

Purchasing coins: You never have to purchase coins to play at Chumba Casino, but there is always the option to buy Gold Coin offers to increase your social play balance. They will often give away FREE Sweeps Coins as a bonus.

Chumba Casino Coin Store Packages

How to purchase Gold Coins

If you choose to purchase a coin offer but get stuck along the way, we’ve put together the following guide to help you:

  • 1
    Navigate your way to the coin store.
  • 2
    Decide which offer suits your budget.
  • 3
    Click on the option to buy your coins.
  • 4
    Select your preferred payment method.
  • 5
    Provide all of the details needed when prompted to do so.
  • 6
    Once your transaction is confirmed, check your balance to see if your coins have been added.

Payment methods

If you do decide to purchase a coin offer when you play at Chumba Casino online, we’ve listed the various payment methods currently available such as Visa, MasterCard, Paysafecard and more, as well as some useful information about each option below:

Purchase method Minimum deposit Transaction speed Extra fees
Visa, MasterCard, American Express, Discover
No minimum deposit
Instant
No fees
Skrill
$10
Instant
No fees
Paysafecard
No minimum deposit
Instant
No fees
Trustly
No minimum deposit
Instant
1.5% standard fee
Bank transfer
No minimum deposit
Instant
None unless added by your bank

How to redeem Sweeps Coins

When you’ve built up enough Sweeps Coins at Chumba Casino, you can redeem them for real prizes.

Unfortunately, the Sweeps Coins you can pick up when buying a Gold Coin offer or as part of any other bonus, can’t be exchanged for prizes. You can only redeem the Sweeps Coins you win when playing promotional games – so if you’ve not won the coin you can’t exchange it.

You will need to have verified your account in order to take out funds, and you can do this by supplying the information listed below:

  • Photo ID – a copy of your passport, driver's license, or government-issued identity card will work.
  • Proof of residence – any official document with your address on, usually a copy of a recent utility bill, bank statement, or government document.

If you’re redeeming Sweeps Coins for cash, each one coin can be exchanged for US$1, and the minimum amount you can exchange is for US$100 - so you need to have won 100 Sweeps Coins to redeem them. The funds will be transferred using the same method you used to purchase a coin offer or when registering your account and can take up to 7 days, but if you choose to get a gift card then it will be sent to your registered email address.

Security and fair play

4.5/5

Even though Chumba Casino is a social casino, it still holds a license from the Malta Gaming Authority. This is great to see because, even though players can’t deposit and withdraw cash, it’s important to establish that the company is operating fairly and honestly.

Chumba slots and games are powered by random number generators (RNGs) certified by iTechLabs and Gaming. This ensures the outcome of playing games at Chumba Casino is totally unpredictable… which is part of the excitement!


Customer support

While looking at their security and approach to fair play, we looked at the range of options Chumba Casino has made available for customer support.

Unfortunately, Chumba Casino doesn't currently offer live chat as an option, so if you do run into a problem you won't be able to get immediate support to help you resolve it via their website. They do have a dedicated contact center with a range of support categories available, but you will need to rely on emails when reaching out for help.

While there's no telephone options either, when reaching out via email we have found Chumba's support team to be friendly and efficient, and we have never waited long to receive a response to our queries.

  • Live chat: not available
  • Email: supported on site
  • Phone: not available
  • US address: VGW Games Limited, Chumba Casino Sweepstakes Department, PO BOX #8486, Portsmouth, NH 03801
  • Canada address: VGW Games Limited, Chumba Casino Sweepstakes Department, PO BOX #990, 135 West Beaver Creek Road, Richmond Hill, Ontario L4B 4R7
  • Social media: Facebook (@ChumbaCasino), Instagram (@chumba.casino), Twitter (@ChumbaCasino)

Conclusion

4.3/5

Chumba Casino is a great choice for players who’d like to enjoy a fun social casino experience that can be enjoyed for free. They offer a good selection of Gold Coin games, with the chance to use FREE Sweeps Coins to play for cash prizes.

The Chumba Casino experience is definitely one we'd recommend for any American or Canadian player looking to try casino-style sweepstakes games at a well-designed and run social casino.

References

  • Trustpilot - Chumba Casino User Reviews - https://www.trustpilot.com/review/chumbacasino.com
  • Chumba Casino Sweeps Rules - https://www.chumbacasino.com/sweeps-rules
  • Chumba Casino Terms and Conditions - https://www.chumbacasino.com/terms-and-conditions
  • Malta Gaming Authority License - VGW - https://authorisation.mga.org.mt/verification.aspx?lang=EN&company=4debab56-21d5-49fd-96c5-1c2b5500dbb4&details=1
Welcome Bonus
2,000,000 Gold Coins and 2 Sweeps Coins for FREE