Ruby Fortune Casino Review

Ruby Fortune launched all the way back in 2003, and makes up part of the Palace Group brand. The casino is owned by Bayton Ltd, and holds a valid gambling license from the Malta Gaming AuthorityMalta Gaming Authority.

In addition to its license, Ruby Fortune has received an endorsement from eCogra, which found the return to player (RTP) percentage to be 96.61 in 2019. An endorsement from this independent agency is a great sign of the casino’s professionalism, and everything at Ruby Palace from the software to the security is highly sophisticated.

Signing up with Ruby Fortune is very straightforward and takes less than 5 minutes. Just follow these steps:

1. Click the “Create Account” button on the top-right of the homepage
2. Verify your identity by filling out you name, date of birth & home address
3. Type in the email address you want associated with the account
4. Pick a username and add a secure password

Providing this information is standard procedure for signing up to all online casinos and it’s an important part of good security. Ruby Fortune has some sophisticated safety measures to ensure your data is private, including SSL-encryption and firewall systems.

Mobile gaming is easy with Ruby Fortune. Whether using the app or your browser, the mobile site structure is the same. There’s a pop-up menu at the bottom of the screen which makes it easy to navigate to different games and sections. Microgaming, which powers the games at Ruby Fortune, has plenty of experience in mobile gaming. The vast majority of the huge gaming menu is available when you want to play on mobile. The software runs really smoothly and the graphics and colors pop even more on the small screen.

For Android or Apple users, you can download the Ruby Fortune Casino App from either the casino, App Store, or Google Play. If you have a different device, or prefer not to download the app at all, the Ruby Fortune site is fully optimized for mobile gaming. We tested out both methods during our Ruby Fortune mobile review, using a variety of different devices, including iPhones, iPads, and Samsung phones. The mobile playability is really good.

Follow our quick step-by-step guide if you want to find out how to play on mobile:

1. Download the Ruby Fortune app from App Store or Google Play
2. Sign in or create a new account as you would on a laptop
3. If it’s a new account, make your first deposit and claim your sign-up bonus
4. Choose from over 650 casino games to play

The bonuses and promotions are what make Ruby Fortune really special. The sign-up bonus of up to $750 for new members is really valuable, although the wagering requirement of 50x is high. It’s also important to remember that different games contribute different amounts which you can see in the table below. Once the wagering requirements have been fulfilled the cash is all yours - you can withdraw it as soon as you like.

However, the sign-up bonus is just the beginning. Ruby Fortune has a Bonus Wheel, which users get to spin every day. There are a number of different prizes up for grabs, including free spins, bonus cash, free credits, and VIP points. After you spin the wheel, a countdown begins until your next chance. The Bonus Wheel is always available to click from the menu at the top of the screen.

We love the suspense of not knowing what prize you’ll get, and the countdown timer is great for building excitement for the next spin.

How to join the VIP program

When you sign up you are automatically entered into the VIP program at Ruby Fortune, and you begin earning points as soon as you start betting. There are no extra steps and no fine print, just valuable rewards.

Then every time you bet money on the site, you earn reward points. Betting $10 will earn you 1 point, and the more you bet the more points you get. Some games qualify for boosted points too, for example you win 3 points for betting $10 on scratch card games and most slots, and 2 points for betting on video slots.

What benefits do you get?

There are different levels of the VIP program, which you progress through as you earn more points. You get 2,500 points for signing up, which is enough to take you straight to Bronze. Each level brings new benefits, and the higher your level the better the benefits. Along the way you can exchange your points for prizes, which range from free spins and entries into tournaments right up to invitations to exclusive events and holidays. The higher levels give you an extra reason to keep playing, not to mention big rewards when you reach them.

Along with the Bonus Wheel, the VIP program shows how much care and thought Ruby Fortune have put in to giving their members the most exciting experience possible. It makes things more personal too - once you become a Silver Member your bonuses start being tailored to your playing habits and preferences. Check out more details about the VIP Program below.

Ruby Fortune VIP Level	Loyalty Points Needed to Reach Level	Bonus	Monthly Loyalty Bonus	Daily Loyalty Specials	24/7 VIP Host
Ruby Fortune VIP Level
Bronze	Loyalty Points Needed to Reach Level 0 – 2499	Bonus 0%	Monthly Loyalty Bonus -	Daily Loyalty Specials -	24/7 VIP Host -
Silver	Loyalty Points Needed to Reach Level 2500 – 11 999	Bonus 3%	Monthly Loyalty Bonus -	Daily Loyalty Specials 25% extra	24/7 VIP Host Yes
Gold	Loyalty Points Needed to Reach Level 12 000 – 49 999	Bonus 6%	Monthly Loyalty Bonus 20 000	Daily Loyalty Specials 50% extra	24/7 VIP Host Yes
Platinum	Loyalty Points Needed to Reach Level 50 000 – 124 999	Bonus 8%	Monthly Loyalty Bonus 40 000	Daily Loyalty Specials 75% extra	24/7 VIP Host Yes
Diamond	Loyalty Points Needed to Reach Level 1250 000+	Bonus 12%	Monthly Loyalty Bonus 100 000	Daily Loyalty Specials 100% extra	24/7 VIP Host Yes
Prive	Loyalty Points Needed to Reach Level Invite Only	Bonus 15%	Monthly Loyalty Bonus 150 000	Daily Loyalty Specials 120% extra	24/7 VIP Host Yes

Ruby Fortune has over 650 different games, which is really impressive. There is a search option on the right-hand side of the game’s menu, which lets you search for specific games or type in keywords. This is very useful when you are dealing with such an extensive library of games.

Another great feature is the favorite section. You can tap or click the heart icon beside any game to add it to your personal library of favorites, which are all saved for you in one place. Little touches like this are how Ruby Fortune is able to take the online casino experience to the next level.

You can also test out games by playing with free money, which makes the casino really friendly to new users. The table below shows more information about the gaming menu.

Total Games Available: 650

Slots

Slots available here

Video Poker

Video Poker available here

Live Dealer

Live Dealer available here

Blackjack

Blackjack available here

Baccarat

Baccarat available here

Bingo

Bingo available here

Keno

Keno available here

Roulette

Roulette available here

Lotteries

Lotteries available here

Craps

Craps available here

Scratchcards

Scratchcards available here

Financials

Financials available here

Ruby Fortune Games	Game Type	Number of games	Most played games
Ruby Fortune Games
Baccarat	Game Type Card Game	Number of games 4	Most played games Multi Bet Baccarat Baccarat High Limit Classic Baccarat
Bingo	Game Type Lottery	Number of games 7	Most played games BingoBonanza Bingo Pharoah Bingo Electro Bingo
Blackjack	Game Type Card Game	Number of games 35	Most played games Hi/Lo 13 European Blackjack Gold Blackjack Multihand
Craps	Game Type Dice Game	Number of games 1	Most played games -
Keno	Game Type Lottery	Number of games 2	Most played games Monkey Keno Keno
Poker	Game Type Card Game	Number of games 34	Most played games Texas Hold'em Three Card Poker Carribean Stud
Roulette	Game Type Dice Game	Number of games 14	Most played games French Roulette European Roulette Premier Roulette - Gold Edition
Scratch Cards	Game Type Lottery	Number of games 10	Most played games Scratch Cards Game, Set & Scratch Halloweenies
Slots	Game Type Casino Game	Number of games 450+	Most played games Retro Vegas Rockabilly Wolves Mega Moolah
Video Poker	Game Type Casino Game	Number of games 24	Most played games Aces and Faces Jacks or Better Deuces & Joker

Live Dealer Games

The live gaming options are easily our second favorite thing about Ruby Fortune, after the bonuses. The games are powered by Evolution Gaming, which has been the best online live casino supplier in the world for the last decade. To prove it, Evolution Gaming has been recognized repeatedly at the prestigious B2B awards.

The live dealer games at Ruby Fortune feel like the future of online casino gaming. The video is really clear, with no lag or software glitches. We tried them out on a number of different devices and operating systems, and the quality was consistently excellent. The sound is crisp and some of the games, like roulette, have multiple camera angles you can cycle through.

Interacting with the dealers and the other players using the chat feature is a fun novelty, and adds to the communal feel of the games. The dealers themselves are clearly talented and professional - but they are also fun and receptive. Overall, playing live dealer games at Ruby Fortune is a really immersive experience - close your eyes and you can almost feel the green felt under your fingers.

Software Providers

The majority of Ruby Fortune’s games are provided by Microgaming, one of the most reliable and creative game developers in the industry. Microgaming is internationally recognized - in 2019 it won an award from EGR B2B for ‘constant innovation’ and ‘high quality software’. The games are not just fun, but secure too - they have also received the Malta Gaming Authority’s seal of approval.

You can download the Microgaming software, which gives you full and direct access to the entire games menu, or you can just play using your browser. The vast majority of Microgaming games are also accessible on your mobile.

Desktop Mobile Live

Ruby Fortune is licensed by the Malta Gaming Authority, and regulated by the European Union. This means that the casino is legally allowed to accept players from many countries, and complies fully with important laws and regulations. Ruby Fortune has also received a certificate from eCogra, which independently confirms that all of the games are fair. All of the personal information you provide to Ruby Fortune is private, and is encrypted using state-of-the-art SSL technology.

There are also resources for players who might run into problems. You can find a “Responsible Gaming” page at the bottom of the site, as well as an external link to the GambleAware website. There are a number of really useful tools for players, like self-exclusion, deposit limits and a self-assessment test. It’s clear from these measures that Ruby Fortune wants players to have a good time, but not lose control.

Owner: Bayton Limited

Licenced by: Malta Gaming Authority (MGA) MGA/B2C/145/2007

Audited by:

To make a deposit or withdrawal, just click the “Bank” option from the menu at the top of the page, and follow the instructions. It’s very easy, and all the methods only take a few minutes at the most.

A withdrawal request can take up to 96 hours to process, which is relatively long. We did some external research, and while we didn’t find any complaints about users not receiving funds, there were a few people who had issues with the 96-hour processing period. There is also a minimum withdrawal of $50, which is high. In the future, we would love to see both these requirements relaxed a little.

Ruby Fortune has a help section which you can find in the drop-down menu on the top right-hand side of the homepage. There is a list of FAQs with some useful information, but it is very short. This is something that could definitely be improved.

The live chat, which is found in the same section, is much more useful. There is virtually no wait time, and the reps that we spoke to were friendly, professional and knowledgeable. We recommend the live chat support option if you run into any issues.

There is also the option of calling or emailing the casino, but in our experience the live chat works best for immediate help. The table below has more detailed information on all the customer support options at Ruby Fortune.

Support

Phone

Live chat

E-mail

Languages Supported