Introduction

Jackpot City casino, launched in 1998, has over 3.5 million active players worldwide, holds a gambling licence from the Malta Gaming Authority, and is fair play certified by eCogra. The casino’s atmosphere is welcoming and friendly, with a real focus on having fun. Having an average payout percentage of 96%, weekly bonuses, and a casino lobby that holds over 630 games, it’s easy to understand its popularity. If you're a fan of slot games this is the casino for you, as it offers more than 430 different titles to choose from.

How to Sign Up with Jackpot City

Signing up with Jackpot City takes at most five minutes and is very straightforward. You simply click the big ‘register’ button and fill out your personal details:

  • Your name
  • Your home address
  • Your contact information

Once you’ve finished this you’ll get an email confirmation that also reminds you about the bonus offer and how to claim it. It’s very important you fill out this information right, otherwise you will have issues later when you want to withdraw your winnings. To ensure your data is protected Jackpot City use the latest SSL-encryption.

How to Play on Mobile

Just log in to your account like you do on desktop when you want to play on mobile. There’s no need to download an app. Real money mobile gambling is protected using the same SSL data encryption technology that makes the main online casino safe and secure.

The game selection is still large on mobile, and several of the big progressive jackpots that help the casino live up to its name are available to play on Android and iOS. Most slots, table games and some mobile video poker games are also included. These can all be found in the lobby when visiting the site from your mobile or tablet.

The graphics effortlessly adapt to your mobile screen regardless of make or model. We tried playing on iPhone 7s, Samsung Galaxy s10 and Huawei p30 without any issues. The navigation menu on the bottom of the screen is great for easy access to games, chat functions and live support.

Compatible devices

Android
iPhone
Windows Phone
iPad
Mac / PC

Bonus Offers

All new players can take advantage of the eye-catching $1900 welcome bonus offered at Jackpot City. The 50x wagering requirement is high, but on the plus side only the bonus, not your deposit, is considered in determining the playthrough.

Once the required wagering is complete, the deposit, bonus, and any winnings are all yours to keep. The players getting the most out of this deal are by far the slots players, as all slots contribute 100% to the wagering requirements.

Jackpot City is known to update its bonuses regularly, so make sure you check out the casino site for the most up-to-date information. If you’re an avid player you can take advantage of the midweekly and weekend match bonuses that Jackpot City give out. These promotions are based on how much and how often you gamble, so they’re custom made to suit each player.

You can also find other prize-packed promotions at Jackpot City, where you can win anything from exotic holidays to 5-star cruises and cool gadgets.

Breakdown of Welcome Bonus

Welcome Bonus
$1900

Valid for: New Players

Wagering requirements: 50x

Expiry: 7 days to claim

Play Now
Casino Game Contribution
100%
all slots, keno & card games
2%
classic blackjack, all aces video poker, all jacks or better video poker
8%
all video/power poker & all blackjacks

VIP Program

How to join the VIP program

As soon as you join Jackpot City you’re rewarded with 2,500 loyalty points and added as a bronze-level member of the VIP program. You earn one loyalty point for every €/£/$1 you bet on the site and this is how you increase your points. Just remember that only cash wagers contribute towards the loyalty points- bonus credits don’t.

You can use the points to claim bonuses, free spins and wagering cash as you play. . You’re also free to use your loyalty points in Jackpot City’s sister casinos Spin Palace, Ruby Fortune and Mummy’s Gold Casino.

What benefits do you get?

As a member of the VIP program you’ll get access to exclusive bonuses, free spins, a personal VIP host who’s available 24/7, free spins, and many other benefits. You can see all the details in the table below, including how many points you need to reach each level.

The default bonuses could be higher for the first levels of the program, but Jackpot City’s VIP program is great as it gives all players a chance to enter, and you get other excellent bonuses and daily specials.

To be able to stay as a VIP, and to reach the higher levels, you have to continue betting on the site. You also have to keep the minimum loyalty points required to stay within your points bracket, and if you don’t have enough points by the end of the month, you’ll go down a level.

Level Loyalty Points Needed to Reach Level Bonus Monthly Loyalty Bonus Daily Loyalty Specials 24/7 VIP Host
Level
Bronze
Loyalty Points Needed to Reach Level 0 – 2499 Bonus 0% Monthly Loyalty Bonus - Daily Loyalty Specials - 24/7 VIP Host -
Silver
Loyalty Points Needed to Reach Level 2500 – 11 999 Bonus 3% Monthly Loyalty Bonus - Daily Loyalty Specials 25% extra 24/7 VIP Host Yes
Gold
Loyalty Points Needed to Reach Level 12 000 – 49 999 Bonus 6% Monthly Loyalty Bonus 20 000 Daily Loyalty Specials 50% extra 24/7 VIP Host Yes
Platinum
Loyalty Points Needed to Reach Level 50 000 – 124 999 Bonus 8% Monthly Loyalty Bonus 40 000 Daily Loyalty Specials 75% extra 24/7 VIP Host Yes
Diamond
Loyalty Points Needed to Reach Level 1250 000+ Bonus 12% Monthly Loyalty Bonus 100 000 Daily Loyalty Specials 100% extra 24/7 VIP Host Yes
Prive
Loyalty Points Needed to Reach Level Invite Only Bonus 15% Monthly Loyalty Bonus 150 000 Daily Loyalty Specials 120% extra 24/7 VIP Host Yes

Gaming Variety & Software

Jackpot City casino has over 630 casino games, including more than 430 slots to choose from. The casino even offers regional and country specific games such as Australian pokies and UK style pub fruit machines.

You can enjoy over 70 different table games, and Jackpot City has an exceptional selection of 34 blackjack games with many varieties such as multiplayer or European blackjack. Of course there’s baccarat, poker, roulette, and many more for you to play. They’re all listed in the table below, and you’ll also find the most played games at Jackpot City.

Your latest games and your most played are automatically saved in the casino lobby, so you’re able to play in an instant. With such a wide range of games it’s easy for both new and seasoned players to find a game to suit their level and preference.

Total Games Available: 630+

Games Game Type Number of games Available Most played games
Games
Baccarat
Game Type Card Game Number of games 6 Available Y Most played games Super Sicbo
Speed Baccarat
Baccarat Squeeze
Baccarat control Squeeze
Dragon Tiger
Bingo
Game Type Lottery Number of games 7 Available Y Most played games BingoBonanza Bingo
Pharoah Bingo
Electro Bingo
Samba Bingo
Balistic Bingo
Super Bonus Bingo
Blackjack
Game Type Card Game Number of games 34 Available Y Most played games MultiPlayer Blackjack
Hi/Lo 13 European Blackjack Gold
Blackjack Multihand
Spanish 21 Blackjack
Premier high streak
Big 5 Blackjack Gold
European Blackjack Gold
Craps
Game Type Dice Game Number of games 1 Available Y Most played games -
Keno
Game Type Lottery Number of games 2 Available Y Most played games Monkey Keno
Keno
Poker
Game Type Card Game Number of games 23 Available Y Most played games Texas Hold'em
Three Card Poker
Carribean Stud
3 Card Poker Gold Series
High Speed Poker
Jacks or better
Bonus poker Deluxe
Deuces wild power poker
Roulette
Game Type Dice Game Number of games 14 Available Y Most played games American Roulette
Premier Roulette - Diamond Edition
Multi-wheel Roulette
Premier Roulette
Wheel of Riches
Lightning Roulette
Spingo
Scratch Cards
Game Type Lottery Number of games 0 Available N Most played games -
Slots
Game Type Casino Game Number of games 439 Available Y Most played games Mega Moolah
Break da Bank
Terminator 2
Alaskan Fishing
Tomb Raider
Volta
Carnaval
Cash of kingdoms
Video Poker
Game Type Casino Game Number of games 23 Available Y Most played games Aces and Faces
Jacks of better
Double Joker Poker
All American Poker
Louisiana Double Poker
Hold'em High Poker

Live Dealer

The live dealer games at Jackpot City casino are powered by multiple award-winning Evolution Gaming. You can easily interact with the friendly live dealers via HD video streaming, or you can chat with other players around the table using the live chat function. The sound quality is crisp and without any unnecessary background noise, and the 3D animations are well-defined and clear. Evolution Gaming’s live dealers are true professionals who make sure there’s a nice atmosphere around the table while the game is in play.

When playing live roulette and baccarat you can enjoy an immersive and dynamic feeling with the use of multiple cameras, one for the live dealer and three, or more, just around the wheel/table. If you like to multitask you can play multiple live games at the same time by clicking the +tables button.

The live casino is fully optimised for mobile play and the live mobile games are supported by all iPhone and iPad devices, as well as most Android phones and tablets.

Games Variety No. Min. Max. Software
Games
Live Dealer Blackjack Variety Party Blackjack
Classic Blackjack
No. 2 Min. $25 Max. $300 Software Evolution Gaming
Live Dealer Roulette Variety Classic European Roulette
Speed Roulette
Double Ball Roulette
Mini Roulette
French Roulette
No. 24 Min. $10 Max. $500 Software Evolution Gaming
Live Dealer Baccarat Variety Baccarat Squeeze
Punto Banco
No. 35 Min. $1 Max. $500 Software Evolution Gaming
Live Dream Catcher Variety - No. 1 Min. $0.1 Max. $1,000 Software Evolution Gaming
Live Dealer Poker Variety Live Caribbean Stud
Live Texas Hold'em
Live Three Card Poker
No. 3 Min. $1 Max. $1,000 Software Evolution Gaming

Software Providers

Microgaming, one of the world’s most awarded software providers, powers the casino games at Jackpot City. They are well known for creating the latest developments in online casino technology and won the EGR Awards 2019 for their ‘constant innovation with very high-quality software’. The company is held in high regard for safety, being well respected for continuously building new safety measures to keep the casinos and players safe.

You can download the user-friendly software for full access to all of the games. Downloading and setting up your account should take just a few minutes. The downloadable version also offers plenty of options for customizing speed, audio, and more.

An alternative is to play in no-download mode, which has fewer games but offers flexibility in that you can use any browser to play.

Safety & Fair Play

Jackpot City is licensed by the Malta Gaming Authority, EU regulated and eCOGRA certified. These credentials confirm that the casino is safe and secure, takes care of its players and complies with laws and regulations. Your gaming is protected using the same SSL data encryption technology that makes the main online casino safe and secure. This means that no third party can access any information you’ve shared with the casino.

The eCOGRA certification proves that the casino offers players fair gaming opportunities. Jackpot City always ensures a fair chance of winning through the use of a random number generator. The most recent eCOGRA report noted that the payouts on all casino games averaged 96%.

Owner/Operator: Digimedia Limited Casinos

Licenced by: Malta Gaming Authority (MGA) MGA/B2C/145/2007

Audited by:

Deposits & Withdrawals

Banking at Jackpot City Casino is safe, secure, and super-fast. Most withdrawals are processed within 48 hours, which is outstanding and makes the casino one of the fastest amongst its competitors. The minimum deposit and withdrawal is $10, and there’s no maximum withdrawal limit.

From testing the casino, speaking with our players and looking at the previously mentioned eCOGRA report, it’s clear that the casino has improved from a few years ago, when it received some negative feedback regarding payout times. The casino is paying out on time, and you now have more withdrawal options than ever to choose from.

In the table below you can see the available deposit methods and withdrawal options.

Customer Support

Jackpot City’s average response time for emails is 48 hours, which is good for any issues that are not time sensitive. You can talk to the customer service reps in several languages, all listed below, 24/7.

If you call you will first have to go through the standard steps of getting to the right department, which can take a few minutes. When we spoke to the reps they were all very friendly, and they managed to solve our issues right away. That’s definitely a plus in our book. The live chat is quick and hassle free. You only have to confirm your account and then they can help you out with your issues.

Support

Live chat

Languages

Conclusion

4.8
/5

If you love playing slot games you should definitely check out Jackpot City. There are over 430 excellent titles to choose from and a very generous welcome bonus to get you started playing. With licenses and credentials from MGA and eCogra you know this is a safe and secure casino to play at.

You also have more than 100 other casino games to play, including live dealer games from Evolution Gaming. And of course, the best progressive jackpots – it’s called Jackpot City for a reason.

Samantha Beckett

Edited by Samantha Beckett

Samantha is our go to girl when we want to know what goes on behind the scenes in a casino. A self confessed tech geek, she can explain the inner workings of random number generators, as well as cast a critical eye on the software an online casino uses.

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