Jackpot City Casino Review

Jackpot City casino, launched in 1998, has over 3.5 million active players across Canada, New Zealand and worldwide, holds a gambling licence from the Malta Gaming Authority, and is fair play certified by eCogra. The casino’s atmosphere is welcoming and friendly, with a real focus on having fun. Having an average payout percentage of 96%, weekly bonuses, and a casino lobby that holds over 500+ games, it’s easy to understand its popularity. If you're a fan of slot games this is the casino for you, as it offers more than 430 different titles to choose from.

Signing up with Jackpot City casino online takes at most five minutes and is very straightforward. You simply click the big ‘register’ button and fill out your personal details:

• Your name
• Your home address
• Your contact information

Once you’ve finished this you’ll get an email confirmation with you Jackpot City casino login information. It also reminds you about the bonus offer and how to claim it. It’s very important you fill out this information right, otherwise you will have issues later when you want to withdraw your winnings.

To ensure your data is protected Jackpot City use the latest SSL-encryption.

Just log in to your account like you do on desktop when you want to play on mobile. There’s no need to download an app. Real money mobile gambling is protected using the same SSL data encryption technology that makes the main online casino safe and secure.

The game selection is still large on mobile, and several of the big progressive jackpots that help the casino live up to its name are available to play on Android and iOS. Most slots, table games and some mobile video poker games are also included. These can all be found in the lobby when visiting the site from your mobile or tablet.

The graphics effortlessly adapt to your mobile screen regardless of make or model. We tried playing on iPhone 7s, Samsung Galaxy s10 and Huawei p30 without any issues. The navigation menu on the bottom of the screen is great for easy access to games, chat functions and live support.

All new players are offered a welcome bonus at Jackpot City which is quite common at online casinos. Jackpot City is known to update its bonuses regularly, so make sure you check out the casino site for the most up-to-date information. You can also find other promotions at Jackpot City, where you can win anything from exotic holidays to 5-star cruises and cool gadgets.

How to join the VIP program

As soon as you join Jackpot City you’re rewarded with 2,500 loyalty points and added as a bronze-level member of the VIP program. You can use the points to claim bonuses, free spins, free credits and wagering cash as you play. You’re also able to use your loyalty points in Jackpot City’s sister casinos Spin Palace, Ruby Fortune and Mummy’s Gold Casino.

What benefits do you get?

As a member of the VIP program you’ll get access to exclusive bonuses, free spins, a personal VIP host who’s available 24/7, and many other benefits. You can see all the details in the table below, including how many points you need to reach each level.

The default bonuses could be higher for the first levels of the program, but Jackpot City’s VIP program is great as it gives all players a chance to enter, and you get other excellent bonuses and daily specials.

To be able to stay as a VIP, and to reach the higher levels, you have to continue betting on the site. You also have to keep the minimum loyalty points required to stay within your points bracket, and if you don’t have enough points by the end of the month, you’ll go down a level.

Jackpot City casino has over 500+ casino games, including more than 430 slots to choose from. The casino even offers regional and country specific games, with top titles players from Canada, New Zealand and other countries will be familiar with, as well as games like Australian pokies and UK style pub fruit machines.

You can enjoy over 70 different table games, and Jackpot City has an exceptional selection of 34 blackjack games with many varieties such as multiplayer or European blackjack. Of course there’s baccarat, poker, roulette, and many more for you to play. They’re all listed in the table below, and you’ll also find the most played games at Jackpot City.

Your latest games and your most played are automatically saved in the casino lobby, so you’re able to play in an instant. With such a wide range of games it’s easy for both new and seasoned players to find a game to suit their level and preference.

Total Games Available: 500+

Live Dealer Games

The live dealer games at Jackpot City casino are powered by multiple award-winning Evolution Gaming. You can easily interact with the friendly live dealers via HD video streaming, or you can chat with other players around the table using the live chat function. The sound quality is crisp and without any unnecessary background noise, and the 3D animations are well-defined and clear. Evolution Gaming’s live dealers are true professionals who make sure there’s a nice atmosphere around the table while the game is in play.

When playing live roulette and baccarat you can enjoy an immersive and dynamic feeling with the use of multiple cameras, one for the live dealer and three, or more, just around the wheel/table. If you like to multitask you can play multiple live games at the same time by clicking the +tables button.

The live casino is fully optimised for mobile play and the live mobile games are supported by all iPhone and iPad devices, as well as most Android phones and tablets.

Microgaming, one of the world’s most awarded software providers, powers the casino games at Jackpot City. They are well known for creating the latest developments in online casino technology and won the EGR Awards 2019 for their constant innovation with very high-quality software. The company is held in high regard for safety, being well respected for continuously building new safety measures to keep the casinos and players safe.

You can download the user-friendly software for full access to all of the games. Downloading and setting up your account should take just a few minutes. The downloadable version also offers plenty of options for customizing speed, audio, and more.

An alternative is to play in no-download mode, which has fewer games but offers flexibility in that you can use any browser to play.

Providers in use

Jackpot City is licensed by the Malta Gaming Authority, EU regulated and eCOGRA certified. These credentials confirm that the casino is safe and secure, takes care of its players and complies with laws and regulations. Your gaming is protected using the same SSL data encryption technology that makes the main online casino safe and secure. This means that no third party can access any information you’ve shared with the casino.

The eCOGRA certification proves that the casino offers players fair gaming opportunities. Jackpot City always ensures a fair chance of winning through the use of a random number generator. The most recent eCOGRA report noted that the payouts on all casino games averaged 96%.

Owner

Digimedia Limited Casinos

Licenced by

Malta Gaming Authority (MGA)

Audited by

Banking at Jackpot City casino is safe, secure, and super-fast. Most withdrawals at Jackpot City casino are processed within 24-48 hours, which is outstanding and makes the casino one of the fastest amongst its competitors. The minimum deposit and withdrawal is $10, and there’s no maximum withdrawal limit.

From testing the casino, speaking with our players and looking at the previously mentioned eCOGRA report, it’s clear that the casino has improved from a few years ago, when it received some negative feedback regarding payout times. The casino is paying out on time, and you now have more withdrawal options than ever to choose from.

In the table below you can see the available deposit methods and withdrawal options.

Deposits

Withdrawals

Jackpot City’s average response time for emails is 48 hours, which is good for any issues that are not time sensitive. You can talk to the customer service reps in several languages, all listed below, 24/7.

If you call you will first have to go through the standard steps of getting to the right department, which can take a few minutes. When we spoke to the reps they were all very friendly, and they managed to solve our issues right away. That’s definitely a plus in our book. The live chat is quick and hassle free. You only have to confirm your account and then they can help you out with your issues.

If you love playing slot games you should definitely check out Jackpot City. There are over 430 excellent titles to choose from and a welcome bonus to get you started playing. With licenses and credentials from MGA and eCogra you know this is a safe and secure casino to play at.

You also have more than 100 other casino games to play, including live dealer games from Evolution Gaming. And of course, the best progressive jackpots – it’s called Jackpot City for a reason.

Last reviewed March 28th, 2023