Jackpot City Casino Review


Jackpot City Casino
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Editor's Verdict

NaN/5

Jackpot City casino is one of the best online casinos out there. Its generous welcome bonus offers all new players up to $1,500 to play for. While the 70x wagering requirement is high, the bonus is great for slot lovers as all slot games contribute 100% to the requirements. The casino also has hundreds of video slots, table games, live games and more for you to choose from.

In addition to the welcome bonus, you’re rewarded with 2,500 loyalty points when you sign up, which makes you a bronze VIP member. Jackpot City’s large welcome package and support team make sure your experience is good as it can be.

Samantha Beckett
Head of Bonus and Promo Evaluation

Overall Rating

NaN/5

Withdrawal Speed

NaN/5

Bonuses & Offers

NaN/5

Security

NaN/5

Software & Games

NaN/5

Online Casino Info


Casino Name Jackpot City Casino
Owner Digimedia Limited Casinos
Established Year 1998
Number of Games 630+
Games Offered Slots, Live dealer, + more
Software Used Microgaming
Compatible Devices Android, iPhone, Windows-Phone, Tablet, Desktop
Payout 97.84%
Withdrawal Speed 1-2 days
Max Jackpot 5 Million
Banking Options Visa, Mastercard + 8 more
Currencies Supported €,$,SEK +10 more
Games
  • Slots
  • Video Poker
  • Live dealer
  • Blackjack
Banking options
  • visa
  • mastercard
  • ideal
  • bankwire
  • neteller
  • paysafecard
  • entropay
  • ezipay

Introduction


Jackpot City casino, launched in 1998, has over 3.5 million active players worldwide, holds a gambling licence from the Malta Gaming Authority, and is fair play certified by eCogra. The casino’s atmosphere is welcoming and friendly, with a real focus on having fun. Having an average payout percentage of 96%, weekly bonuses, and a casino lobby that holds over 630 games, it’s easy to understand its popularity. If you're a fan of slot games this is the casino for you, as it offers more than 430 different titles to choose from.

Pros

  • Great hot/cold indicators tell you if jackpots are about to drop
  • This is a perfect casino for slot lovers as the casino offers over 430 different slots
  • Very friendly customer service reps with a quick response time
  • Midweek and weekend bonuses for all active players

Cons

  • The wagering requirement on the welcome bonus is very high
  • Players from Spain, Malta, South Africa and the UK are not accepted
  • The welcome bonus is only aimed at slot players

How to Sign Up with Jackpot City


Signing up with Jackpot City takes at most five minutes and is very straightforward. You simply click the big ‘register’ button and fill out your personal details:

  • Your name
  • Your home address
  • Your contact information

Once you’ve finished this you’ll get an email confirmation that also reminds you about the bonus offer and how to claim it. It’s very important you fill out this information right, otherwise you will have issues later when you want to withdraw your winnings.

To ensure your data is protected Jackpot City use the latest SSL-encryption.

Jackpot City Mobile App


Just log in to your account like you do on desktop when you want to play on mobile. There’s no need to download an app. Real money mobile gambling is protected using the same SSL data encryption technology that makes the main online casino safe and secure.

The game selection is still large on mobile, and several of the big progressive jackpots that help the casino live up to its name are available to play on Android and iOS. Most slots, table games and some mobile video poker games are also included. These can all be found in the lobby when visiting the site from your mobile or tablet.

The graphics effortlessly adapt to your mobile screen regardless of make or model. We tried playing on iPhone 7s, Samsung Galaxy s10 and Huawei p30 without any issues. The navigation menu on the bottom of the screen is great for easy access to games, chat functions and live support.


Compatible devices
  • Android
  • iOS
  • Tablet
  • Mac/PC

Jackpot City Bonus Offers


All new players can take advantage of the eye-catching $1,500 sign up bonus offered at Jackpot City. The 70x wagering requirement is high, but on the plus side only the bonus, not your deposit, is considered in determining the playthrough.

Once the required wagering is complete, the deposit, bonus, and any winnings are all yours to keep. The players getting the most out of this deal are by far the slots players, as all slots contribute 100% to the wagering requirements.

Jackpot City is known to update its bonuses regularly, so make sure you check out the casino site for the most up-to-date information. If you’re an avid player you can take advantage of the midweekly and weekend match bonuses that Jackpot City give out. These promotions are based on how much and how often you gamble, so they’re custom made to suit each player.

You can also find other prize-packed promotions at Jackpot City, where you can win anything from exotic holidays to 5-star cruises and cool gadgets.


Breakdown of Welcome Bonus

Valid for: New Players

Wagering requirements: 70x

Expiry: 7 days to claim

100%
Slots
All Slots, Keno & Scratch Card games
2%
Blackjack
Classic Blackjacks, all Aces video pokers, all jacks or better video pokers
8%
Video Poker
All video/power poker & all blackjacks

VIP Program


How to join the VIP program

As soon as you join Jackpot City you’re rewarded with 2,500 loyalty points and added as a bronze-level member of the VIP program. You earn one loyalty point for every €/£/$1 you bet on the site and this is how you increase your points. Just remember that only cash wagers contribute towards the loyalty points- bonus credits don’t.

You can use the points to claim bonuses, free spins, free credits and wagering cash as you play. You’re also free to use your loyalty points in Jackpot City’s sister casinos Spin Palace, Ruby Fortune and Mummy’s Gold Casino.


What benefits do you get?

As a member of the VIP program you’ll get access to exclusive bonuses, free spins, a personal VIP host who’s available 24/7, free spins, and many other benefits. You can see all the details in the table below, including how many points you need to reach each level.

The default bonuses could be higher for the first levels of the program, but Jackpot City’s VIP program is great as it gives all players a chance to enter, and you get other excellent bonuses and daily specials.

To be able to stay as a VIP, and to reach the higher levels, you have to continue betting on the site. You also have to keep the minimum loyalty points required to stay within your points bracket, and if you don’t have enough points by the end of the month, you’ll go down a level.

Level Loyalty Points Needed to Reach Level Bonus Monthly Loyalty Bonus Daily Loyalty Specials 24/7 VIP Host
Bronze
0 – 2499
0%
-
-
-
Silver
2500 – 11 999
3%
-
25% extra
Yes
Gold
12 000 – 49 999
6%
20 000
50% extra
Yes
Platinum
50 000 – 124 999
8%
40 000
75% extra
Yes
Diamond
1250 000+
12%
100 000
100% extra
Yes
Prive
Invite Only
15%
150 000
120% extra
Yes

Gaming Variety & Software


Jackpot City casino has over 630 casino games, including more than 430 slots to choose from. The casino even offers regional and country specific games such as Australian pokies and UK style pub fruit machines.

You can enjoy over 70 different table games, and Jackpot City has an exceptional selection of 34 blackjack games with many varieties such as multiplayer or European blackjack. Of course there’s baccarat, poker, roulette, and many more for you to play. They’re all listed in the table below, and you’ll also find the most played games at Jackpot City.

Your latest games and your most played are automatically saved in the casino lobby, so you’re able to play in an instant. With such a wide range of games it’s easy for both new and seasoned players to find a game to suit their level and preference.

Total Games Available: 630+

Games Game Type Number of games Available Most played games
Baccarat
Card Game
6
Y
Super Sicbo
Speed Baccarat
Baccarat Squeeze
Baccarat control
Squeeze
Dragon Tiger
Bingo
Lottery
7
Y
BingoBonanza Bingo
Pharoah Bingo
Electro Bingo
Samba Bingo
Balistic Bingo
Super Bonus Bingo
Blackjack
Card Game
34
Y
MultiPlayer Blackjack
Hi/Lo 13 European
Blackjack Gold
Blackjack Multihand
Spanish 21 Blackjack
Premier high streak
Big 5 Blackjack Gold
European Blackjack
Gold
Craps
Dice Game
1
Y
-
Keno
Lottery
2
Y
Monkey Keno
Keno
Poker
Card Game
23
Y
Texas Hold'em
Three Card Poker
Carribean Stud
3 Card Poker Gold
Series
High Speed Poker
Jacks or better
Bonus poker Deluxe
Deuces wild power poker
Roulette
Dice Game
14
Y
American Roulette
Premier Roulette - Diamond Edition
Multi-wheel Roulette
Premier Roulette
Wheel of Riches
Lightning Roulette
Spingo
Scratch Cards
Lottery
0
N
-
Slots
Casino Game
439
Y
Mega Moolah
Break da Bank
Terminator 2
Alaskan Fishing
Tomb Raider
Volta
Carnaval
Cash of kingdoms
Video Poker
Casino Game
23
Y
Aces and Faces
Jacks of better
Double Joker Poker
All American Poker
Louisiana Double Poker
Hold'em High Poker

Live Dealer Games

The live dealer games at Jackpot City casino are powered by multiple award-winning Evolution Gaming. You can easily interact with the friendly live dealers via HD video streaming, or you can chat with other players around the table using the live chat function. The sound quality is crisp and without any unnecessary background noise, and the 3D animations are well-defined and clear. Evolution Gaming’s live dealers are true professionals who make sure there’s a nice atmosphere around the table while the game is in play.

When playing live roulette and baccarat you can enjoy an immersive and dynamic feeling with the use of multiple cameras, one for the live dealer and three, or more, just around the wheel/table. If you like to multitask you can play multiple live games at the same time by clicking the +tables button.

The live casino is fully optimised for mobile play and the live mobile games are supported by all iPhone and iPad devices, as well as most Android phones and tablets.

Games Variety No. Min. Max. Software
Live Dealer
Blackjack
Party Blackjack
Classic
Blackjack
2
$25
$300
Evolution
Gaming
Live Dealer
Roulette
Classic European Roulette
Speed Roulette
Double Ball Roulette
Mini Roulette
French Roulette
24
$10
$500
Evolution
Gaming
Live Dealer
Baccarat
Baccarat
Squeeze
Punto Banco
35
$1
$500
Evolution
Gaming
Live Dealer
Catcher
-
1
$0.10
$1,000
Evolution
Gaming
Live Dealer
Poker
Live Caribbean
Stud
Live Texas
Hold'em
Live Three Card
Poker
3
$1
$1,000
Evolution
Gaming

Software Providers

Microgaming, one of the world’s most awarded software providers, powers the casino games at Jackpot City. They are well known for creating the latest developments in online casino technology and won the EGR Awards 2019 for their ‘constant innovation with very high-quality software’. The company is held in high regard for safety, being well respected for continuously building new safety measures to keep the casinos and players safe.

You can download the user-friendly software for full access to all of the games. Downloading and setting up your account should take just a few minutes. The downloadable version also offers plenty of options for customizing speed, audio, and more.

An alternative is to play in no-download mode, which has fewer games but offers flexibility in that you can use any browser to play.

Providers in use
  • Microgaming
  • Evolution gaming

Safety & Fair Play


Jackpot City is licensed by the Malta Gaming Authority, EU regulated and eCOGRA certified. These credentials confirm that the casino is safe and secure, takes care of its players and complies with laws and regulations. Your gaming is protected using the same SSL data encryption technology that makes the main online casino safe and secure. This means that no third party can access any information you’ve shared with the casino.

The eCOGRA certification proves that the casino offers players fair gaming opportunities. Jackpot City always ensures a fair chance of winning through the use of a random number generator. The most recent eCOGRA report noted that the payouts on all casino games averaged 96%.


Owner

Digimedia Limited Casinos

Licenced by

Malta Gaming Authority (MGA)

Audited by
  • eCogra
  • BeGambleAware

Deposit & Withdrawal Options


Banking at Jackpot City Casino is safe, secure, and super-fast. Most withdrawals at Jackpot City casino are processed within 24-48 hours, which is outstanding and makes the casino one of the fastest amongst its competitors. The minimum deposit and withdrawal is $10, and there’s no maximum withdrawal limit.

From testing the casino, speaking with our players and looking at the previously mentioned eCOGRA report, it’s clear that the casino has improved from a few years ago, when it received some negative feedback regarding payout times. The casino is paying out on time, and you now have more withdrawal options than ever to choose from.

In the table below you can see the available deposit methods and withdrawal options.

Deposits

Deposit methods Min deposit
Qiwi Wallet
$10
WebMoney
$10
eKonto
$10
Bank Wire Transfer
$10
Transferencia Bancaria Local
$10
MasterCard
$10
VisaElectron
$10
NETELLER
$10
PayPal
$10
AstroPay Card
$10
iDebit
$10
Paysafecard
$10
MB Multibanko
$10
SEB Bank
$10
Bioleto Bancario
$10
abaqoos
$10
GiroPay
$10
Teleingresso
$10
Visa
$10

Withdrawals

Withdrawal Method Withdrawal Timings Min. withdrawal Limit
VisaElectron
2-6 Business Days
$10
ecoPayz
24-48 Hours
$10
Visa
2-6 Business Days
$10
CourieCheque
14-21 Days
$10
BancariaLocal
3-7 Business Days
$10
NETELLER
24-48 Hours
$10
InstaDebit
2-6 Business Days
$10
MasterCard
2-6 Business Days
$10
eCheque
14-21 Days
$10
iDebit
3-7 Business Days
$10
Qiwi Wallet
24-48 Hours
$10
Postepay
2-6 Business Days
$10
EntroPay
2-6 Business Days
$10
eKonto
2-6 Business Days
$10
WebMoney
2-6 Business Days
$10
PayPal
24-48 Hours
$10
WireTransfer
2-6 Business Days
$10
Yandex
24-48 Hours
$10
Moneta.RU
2-6 Business Days
$10
Transferncia
2-6 Business Days
$10
Cheque
14-21 Days
$10
Skrill
24-48 Hours
$10
VisaDelta
2-6 Business Days
$10

Customer Support at Jackpot City


Jackpot City’s average response time for emails is 48 hours, which is good for any issues that are not time sensitive. You can talk to the customer service reps in several languages, all listed below, 24/7.

If you call you will first have to go through the standard steps of getting to the right department, which can take a few minutes. When we spoke to the reps they were all very friendly, and they managed to solve our issues right away. That’s definitely a plus in our book. The live chat is quick and hassle free. You only have to confirm your account and then they can help you out with your issues.


Support
  • Phone
  • Live Chat
  • Email
Languages Supported
  • cn flag
  • cz flag
  • de flag
  • es flag
  • fi flag
  • fr flag
  • gb flag
  • gr flag
  • it flag
  • no flag
  • pl flag
  • pt flag
  • ru flag
  • se flag

Conclusion

NaN/5

If you love playing slot games you should definitely check out Jackpot City. There are over 430 excellent titles to choose from and a very generous welcome bonus to get you started playing. With licenses and credentials from MGA and eCogra you know this is a safe and secure casino to play at.

You also have more than 100 other casino games to play, including live dealer games from Evolution Gaming. And of course, the best progressive jackpots – it’s called Jackpot City for a reason.

User Reviews


Review user

Cynthia reviewed Jackpot City

5/5

July 01, 2020

Love it

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