LadyLucks Casino Review

LadyLucks was one of the pioneers of the mobile gambling world, offering a fully functioning mobile site before many of the bigger names. Nowadays they’re the site of choice for many desktop and mobile players, offering great games, nice promotions and a very secure gaming environment for players.

we’re going to look at everything this site has to offer. From the bonuses through to the games on offer, we’re going to analyse this site in detail, and when we’ve finished, you’ll know whether LadyLucks is the place for you to play.

Security & Fair Play

4.3
/5

LadyLucks is a completely safe and fair online casino. They are fully licenced and regulated by the UK Gambling Commission, meaning that a well-respected organisation is constantly monitoring them to ensure they’re playing fair. If you want to see details of the UK Gambling Commission licence for LadyLucks, you can do so by scrolling to the bottom of the LadyLucks casino homepage.

The RNGs for the games don’t seem to have been tested by a company such as eCOGRA. While we can assure you that the games are indeed fair, we know that some will want proof of this and will therefore avoid the site. There’s no need to worry about transactions being safe though, as LadyLucks uses SSL encryption to protect all personal and banking details.

Promotions and Customer Support

4.3
/5

Welcome Bonus

New players at LadyLucks enjoy a welcome bonus that doubles their first deposit, up to a maximum value of £100. You’ll also receive 100 free spins after your first deposit, which are split over two days and can be used to play any of the slots at LadyLucks.

There are some terms and conditions to be familiar with, though, and the most important of these is that the main bonus and the free spins have a 50x wagering requirement, which is pretty high. This means that withdrawing money won using bonus funds or free spins will be tough. It’s also important to know that you won’t be able to receive this welcome bonus if you make your first deposit using Neteller, Skrill or EcoPayz.

Loyalty Rewards and Special Promotions

There is no loyalty scheme found at LadyLucks, so there’s nothing to reward the most loyal players at the site. This is not a great thing, because LadyLucks would almost certainly retain more players if they were to set up a loyalty scheme. There is also no VIP scheme to be found at LadyLucks, so the biggest spending players will probably head elsewhere in order to get the perks they want.

25 Free Spins

Mondays, Wednesdays and Fridays are definitely three great days to deposit at LadyLucks. This is because you’ll get 25 free spins when depositing on those days, providing you make a deposit of at least £25. You’ll have to use the free spins on specific games, and the choice changes every week. There is a wagering requirement of 50x for the free spins, and they all need to be used within 24 hours of being granted.

Super Sunday

It’s also a really good idea to deposit at LadyLucks on a Sunday, as you’ll be able to take advantage of the Super Sunday promotion. You could get one of four bonuses added to your deposit: 20% up to £20, 30% up to £30, 40% up to £40, or 50% up to £50. As with most other LadyLucks bonuses, the wagering requirement is 50x. There is no bonus code needed to claim this bonus, meaning that the funds are added to your account automatically.

Progressive Jackpots

There are plenty of progressive jackpot prizes waiting to be won at LadyLucks. The largest progressive jackpot is usually found at NetEnt’s Mega Fortune, and this has been known to rise to £15 million before, while you’ll also often find nice jackpots attached to the Mega Jackpots games, which include Cleopatra and Wolf Run.

Customer Support

The only way you can contact LadyLucks is via email, and to do so you’ll need to direct your messages to support@ladylucks.co.uk. There is no live chat or telephone support offered at all, so you’ll never be able to get an instant response to your query or complaint. There is also no FAQ section at LadyLucks, so you won’t be able to find answers to your questions yourself. Overall, the customer support at LadyLucks really needs to be improved.

Conclusion

4
/5

LadyLucks has a long and illustrious history in the world of mobile gambling, and they can now also claim to be a fantastic desktop casino as well. Their selection of slots is really good, although it would be nice for them to bulk up their table games. Their welcome bonus gets players off on the right foot, and we also love the fact that LadyLucks is a completely safe place to play, thanks to regulation by the UK Gambling Commission.

If you’ve read through this LadyLucks review for 2019 and think that this is the site for you, we really don’t blame you. Why not head there today using your desktop or mobile device and sign-up?

Katie Barlow

Review Written By: Katie Barlow

Last Updated: 25/09/18