Our Top Recommended MyCitadel Casinos
#1 Top rated casino

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MyCitadel casinos tailored to your needs
Discover the best sites to deposit with MyCitadel in 4 steps
Ratings you can trust
150+
Years combined experience
150+
Countries covered worldwide
1m+
Players per week
25
Step review process
The latest Citadel casinos to avoid
If you want to see how we make our casino reviews, you can see our 25-step process for yourself. If any casino comes up short in any of the steps - whether it’s in the games menu, bonuses, customer support, banking options or licencing - you’ll find it in our list of casinos you should avoid.
- Why you should avoid
- Unprofessional customer support
- Site operators linked to questionable practices
- Not paid players their winnings

- Why you should avoid
- Reports of players not receiving winnings
- Misleading claims of licensing
- Unresponsive to customer complaints

- Why you should avoid
- 18+ months for withdrawal
- Locked-out accounts
- Slow response times
Try our free games before depositing with MyCitadel
Buffalo
Cleopatra
88 Fortunes
Cash Eruption
Why you should use MyCitadel at online casinos

"Anything that keeps your bank and/or credit card details safe by placing an extra layer of security between them and a casino site is a good thing in my book. As long as you know that the service itself is safe, of course. Fortunately, in the case of MyCitadel that’s definitely the case. Discover what I like the most when using a MyCitadel wallet for online casino deposits and what could be improved."
Pros
- Withdrawals are usually very quick within a matter of days
- Very safe to use at online casinos as you don’t have to share any banking details
- Your information stays encrypted on the e-wallet
Cons
- Available for use in a relatively small number of countries
- Minor fees associated with withdrawing from a MyCitadel account
How to make a deposit using MyCitadel
Deposits with MyCitadel are really easy to make, and only take a few minutes. Follow the steps below for a smooth experience.
Select a site from our list of recommended casinos, register or log onto your account and head over to the cashier section to start the process.

Choose MyCitadel in the menu. Not all casinos offer deposits with MyCitadel, so make sure it’s accepted before you sign up. Enter the amount you want to deposit.

Confirm the payment using your MyCitadel code and wait for the money to show in your casino account. Then, you're all set! Start playing your favorite games.
How to withdraw from a casino using MyCitadel
Withdrawals using MyCitadel are secure and your winnings should be in your account within a few days.- 1Log onto your online casino account: Click through to the cashier section. Make sure you’ve supplied the online casino with any ID documentation required to prove your identity.
- 2Select MyCitadel as your withdrawal method: In the cashier area you simply select MyCitadel as your withdrawal function and enter your details that show up. A major benefit using this method is that you don’t have to share any debit or credit card information with the casino.
- 3Enter the withdrawal amount: Enter the amount of cash that you want to withdraw and initiate the transfer. There are usually a minimum withdrawal limit, that may differ depending on casino so ensure you’re above this limit.
- 4Confirm your withdrawal: Confirm your details and wait for the money requested to show up in your MyCitadel account. This normally takes a few days so check in on your account so you know it’s been transferred.
Know more about MyCitadel
MyCitadel is an online e-wallet solution that allows users to send and receive money safely and securely, commonly used at online casinos. MyCitadel is a part of Citadel Commerce which allows the company to continuously reinvent their payment processing and security. With MyCitadel you don’t have to disclose any banking information when you withdraw or deposit from a casino. It also uses advanced technology that allows you to keep track of your budget and spending which comes in handy when you play online.How we rate casinos accepting MyCitadel
Safety and Security
Every time we start researching a new payment method, the first question in our minds is always “does this service feel safe?” We look at all of the steps taken to protect user privacy, payment information and so on. Unless this is all up to par, we’ll never recommend the method in question.
Deposit and Withdraw
Although speedy deposits and withdrawals are always great to see, we always look to see whether or not corners are being cut to provide speed at the expense of safety. We also keep an eye out for unexpected delays or payment failures that may be the fault of the payment method.
Customer Service
Being able to get help if you run into any issues when using a service is really important, which is why we check everything from how often customer support is available through to how effectively they answer queries by getting in touch with them to ask some questions.
Verdict
View our recommended casinosIn addition to a host of other details, such as how widely available a payment option is and whether or not they offer dedicated mobile apps, we’re able to put together a picture of how trustworthy and reliable a banking method is. Only then do we decide how actively we’ll recommend it to our userbase.
Similar banking options
Safety and security when using MyCitadel
Citadel Commerce has everything covered when it comes to security and privacy, from multi-factor authentication to verify bank account ownership through to encryption and GDPR compliance. Most importantly, though, the service is authorized by the Financial Conduct Authority under the Payment Service Regulations 2017.It also boast KYC (Know Your Customer) and AML (Anti-Money Laundering) protocols, and never store customers’ banking details. It’s a great way to add a little extra security to any casino deposits.FAQs
Why should I use MyCitadel?
What is the main benefit?
Is it accepted at all online casinos?
How does it compare to other similar platforms?
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Adam Volz is an online gambling expert who specialises in researching and writing content to help players find the best casino for them. Expect Adam to use his attention to detail and experience working in different markets worldwide to find the best online casino experiences around!

Ian grew up in Malta, Europe's online gaming hub and home of top casino regulators and auditors such as eCOGRA and the Malta Gaming Authority. After completing his Master's degree in Glasgow, he returned to Malta and started writing about casinos. He's worked on hundreds of casinos across the US, New Zealand, Canada, and Ireland, and is a go-to authority for Casino.org's team.