Merkur Casino review for NZ casino players (2025)

Merkur casino details
đĸCasino Name | Merkur Casino | đ¤ĩOwner | Rootz LTD |
đī¸Year Established | 2022 | đ˛Number of Games | 2,000+ |
đ°Games offered | Slots, Live Casino, Mixed Games | âī¸Software Used | 4ThePlayer, Blueprint Gaming, Microgaming, NetEnt, Pragmatic Play + 12 more |
đąCompatible Devices | Android, iPhone, Windows Phone, Tablet, Mac / PC | âŠī¸Payout Percentage | 96.08% |
đ¸Payout Days | 0-1 days | đLanguages | English, German, Finnish, Norwegian, French |
đCustomer Support | đ§Banking Options | Visa, Mastercard + 5 more |
Preview of Spinz casino NZ


Merkur casino summary
Pros
- Owned by highly reputable and experienced company
- Excellent safety and security standards
- Match deposit bonus even for returning players
- Excellent jackpot selection with prizes upward of NZ$300 million
- No withdrawal limits for NZ players
Cons
- High wagering requirements of 70x
- No reloads, cashbacks or free spins for existing players
Merkur casino bonuses: up to NZ$1,100 + 50 free spins
New players at Merkur Gaming receive a welcome bonus package of up to NZ$1,100 and 50 free spins spread across the first three deposits. Each deposit must reach a minimum of NZ$10 and both bonus cash and free spins are subject to wagering requirements of 70x.
Welcome bonus | NZ$500 + 50 free spins |
Bonus code | N/A |
Wagering requirements | 70x |
Min. deposit | NZ$10 |
No deposit bonus | No |
Free spins bonus | Yes |
VIP programme | No |
Other promos | Up to NZ$600 with your 2nd & 3rd deposits |
Merkur casino no deposit bonuses & free spinsÂ
While there arenât any Merkur no deposit bonuses offered, youâll receive a total of 50 free spins on your first deposit, spread over five days. These can only be used on Divine Links, but if you prefer more free spins, Wildz casino offers 200. One shortcoming at Merkur online casino is the lack of a VIP programme. Sites like Winawin have upped their game in this regard, offering a multitude of match deposits and free spins to VIP club members, and it definitely scores points over Merkur in this regard.Do I need Merkur casino bonus codes?
You wonât need any Merkur casino bonus codes, but you will need to opt in so as to activate the bonus. This is a good way for the casino to make sure that youâre aware of the terms attached to the offer.Very few NZ casinos nowadays include bonus codes as part of the package. One such site is the aforementioned Winawin.Casino games & software
Merkur casino games total just over 400. This is relatively small compared to, say, Spinz casinoâs 1,800, or Wazambaâs 4,500+. However, itâs not unusual for established brands to focus on a curated library of games. JackpotCity, for example, is well-loved by players and limits its selection to 600.
Game type | Number of games | Popular titles |
---|---|---|
Online pokies | 300+ | Big Bass Splash, Eye of Horus, Doghouse Megaways |
Progressive jackpot games | 60 | Big Catch Bass Fishing, Irish Riches, King Kong Cash |
Blackjack | 5+ | American Blackjack, Blackjack First Person, Classic Blackjack |
Roulette | 5+ | Double Ball Roulette, Classic Roulette, American Roulette |
Other table games | 2+ | Baccarat, Side Bet City |
Live dealer games | 60+ | Roulette First Person, Lightning Blackjack, Deal of No Deal Live |
- Blueprint Gaming
- Pragmatic Play
- Evolution
- NetEnt
- Red Tiger
- Skywind Group
Live casino
Powered by Evolution Gaming, Merkur online casino has a very good selection of live games. Youâll find 17 roulette tables, 14 blackjack tables, 18 poker and baccarat tables and 14 game shows. This is more than other bigger casinos offer. Spinz, for example, has only 20 live games tables.ÂOnline casino payments: a small, but reliable selection
Merkur casino withdrawal time & other transaction details
You wonât find any difficulty finding the cashier policy for Merkur. Everything is clearly explained in the FAQs, including limits, times and options. The best discovery of this Merkur online casino review is that the site doesnât impose any withdrawal limits. This is a big benefit as itâs quite unusual. Even sites like Spinz, which offer a very high limit of NZ$4,000 per transaction, to be repeated as much as you like, do impose a limit.Be aware that you wonât be able to withdraw to your MasterCard, so if you use it as deposit method youâll need to contact customer support before cashing out, which can lengthen the process. If MasterCard is your payment option of choice, we suggest Spinz, which will cashout the money to your card within 24 hours.Payment method | Available on deposits | Min. deposit | Available on withdrawals | Withdrawal time |
---|---|---|---|---|
Visa | â
| NZ$10 | â
| 3 - 5 days |
Mastercard | â
| NZ$10 | â | N/A |
Paysafecard | â
| NZ$10 | â | N/A |
Skrill | â
| NZ$10 | â
| 3 - 5 days |
Neteller | â
| NZ$10 | â
| 3 - 5 days |
Is Merkur casino legit?
Merkur casino mobile experience
Customer support
Weâre not going to lie, our first impression of customer support options werenât the best. This is because the site makes mention of a live chat option. However, what they are really referring to is an online contact form that directs you to FAQs and eventually passes on your request to an agent via email. Not quite the same thing as a live chat feature.Â
But then we received a pleasant surprise in the form of a near-instant reply to our email. This has never quite happened in a history of email correspondence with various casinos, so kudos to the customer care team.
The reply answered our question efficiently, so much so that we didnât miss the actual live chat. However, to those who prefer the visual back-and-forth of a live chat, we recommend Wildz casino. You will also receive instant replies there.
Merkur also offers in depth FAQs and detailed terms and conditions, so in reality there are very few issues where you wonât be able to find an answer directly on the site.
Live chat | 24/7 |
care.nz@merkurcasino.com | |
Phone number | N/A |
Other channels | N/A |
Sleek design made with the player in mind
Merkur online casino was clearly designed for those players who want to get right down to it. Registration is fast and youâre taken straight to the games lobby, with its convenient filtering and a search bar that works fast. Most of the games are available in demo format if youâd like to give them a free spin first.Â
All game info is easily accessible by clicking on the information symbol. Here youâll find bet ranges, RTPs, special features and anything that will affect your gameplay. Much like Winawin, the approach is to make sure that the player has everything they may need at hand, and this certainly goes appreciated.
How to sign up to Merkur online casino
- 1Click on the link that youâll find on this page to take you straight to Merkur online casino. The âJoinâ button is on the top right of your screen.
- 2Fill in your name, address, telephone number, date of birth and e-mail address.
- 3Pick a strong password and store it safely.
- 4To claim the welcome bonus, click on the âDepositâ button to the right, and choose your payment option.
- 5Deposit a minimum of NZ$10 and opt-in for the welcome bonus.
- 6Start playing your favourite Merkur casino games!
Verdict: small yet mighty
Merkur casino FAQs
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What is the minimum deposit at Merkur casino?
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Romana is an award-winning journalist focused on cultural and entertainment related content. Based in the Mediterranean gaming hub of Malta, she has taken a deep interest in gambling related news since the earliest days and has seen the global landscape evolve. Ramona specialises in the legal and regulatory aspects of gaming across multiple jurisdictions, with specific interest in NZ and US markets. She is also a best-selling author of fiction and non-fiction books.