Secure & safe online casinos – NZ’s most trusted
Whether you’re a seasoned gambler or a newbie, your number one priority should be finding a safe online casino.
Casino bonuses can be attractive as can a colourful interface or a jam-packed games lobby. The moment you come to cash out real money, ensuring an online casino is reputable and legitimate trumps it all.
This guide will help you identify the most secure online casino sites. Expect games that are provably fair, safe payments and award winning mobile casino apps.
The safest casinos online in December 2023
Not all online casinos can be trusted
Why do we need a guide for safe online casinos? To put it simply, not all NZ gambling sites can be trusted.
Some real money online casinos simply don’t reach the Casino.org exacting standards in terms of cashier policy, secure platform and even game fairness. We currently advise players to avoid the below casinos.
Features of the best safe and secure online casinos
If you’re wondering what features make online casinos safe, we’ve broken them down into categories for you. The table below shows examples of licenses, specific payment and software providers, as well as games that indicate you’re playing at a safe online casino in NZ.
🥇 NZ’s best safe casino
💸 Best for secure payouts
🎰 Safe casino games
Pokies, Live casino, Table Games
📱 Safe mobile casino devices
🎮 Reputable casino game providers
Microgaming, IGT, Playtech
💳 Safest online casino payment options
VISA, MasterCard, Neteller
⚖️ Trusted gambling licenses
Curacao eGaming, Malta Gaming Authority, UK Gambling Commission
✅ Responsible gambling organisations
GamCare, Gamblers Anonymous, 800-Gambler
🔑 Independent game auditors
eCOGRA, iTechLabs GLI Europe
🔒 Additional safety features
Fair bonus terms, high RTP percentages, SSL encryption
How to find a safe online casino?
When trying to choose safe online gambling casinos, it’s important to know what you’re looking for. The experts at Casino.org follow a very precise process when rating a site to see whether it deserves a place on our list of safe casinos.
Following our same guidelines can help inform your decision on what makes for a trustworthy casino site when playing online. Below, we delve into the detail of each criteria we employ, so as to help you on your quest.
1. Online casino licenses
If there’s one aspect we never compromise on, it’s that all sites we recommend are licensed casinos. Gambling regulators like Curacao eGaming, the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC) have built a reputation for exacting standards.
Only safe online casino sites are capable of meeting the standards of these licenses, so you can play at any operator that has licensing logos on its landing page with complete peace of mind. Our safest online gambling sites have more than one license. LeoVegas, for example has an MGA and a UKGC license, which is a double indication of trustworthiness.
2. Responsible gambling efforts
When playing at a legit casino online we like to see a priority on player protection and safety. This is why our best safe online casinos are those that offer comprehensive responsible gambling tools.
Sites like Wildz casino work hand-in-hand with safe gambling organisations like GamCare, Gambling Therapy and Gamblers Anonymous to ensure that any struggling players will find all the help they need.
We also look for a full suite of safe gambling tools, such as self-exclusion, deposit limits, loss limits, reality checks and others.
3. Casino game fairness
No-one wants to be left wondering whether the online pokies they’re having so much fun with are really awarding wins randomly. Our experts check for safe online casino games before recommending a site. Games must be audited by independent organisations and provided by reputable software providers.
Games at 7Bit casino, for example, are certified provably fair by eCOGRA. Winawin doesn’t have independent auditing, but its games are all authenticated by leading providers like Evolution and Playtech, so it still meets our criteria for a secure casino.
4. SSL encryption & other security features
When playing at a safe casino online you need to be sure that your personal and financial data is well-protected. There are many unscrupulous people surfing the internet nowadays, and this is why our experts take a long and hard look at just how robust a casino’s platform security is.
SSL-encryption is a must, as this guarantees that your data is being transmitted safely. If you look at sites like Spin NZ you’ll see that the URL has a tiny lock next to it. This means that the platform is protected from hackers and cyber attacks, so you can play without any worries.
5. Secure casino payouts
A safe online casino will ensure that you receive your winnings via a secure and speedy transaction.
JackpotCity NZ casino, for example, accepts traditional banking methods such as VISA or MasterCard, which are renowned for having extremely secure processes. Additionally, Neteller and Skrill are two e-wallets that likewise have a reputation for implementing high safety standards. The presence of these brands is an indication that you’re playing at a safe casino online.
6. Responsive customer support
No matter how perfect a site may be, issues will always arise. Which is why any safe online casino worth its salt ensures that players can easily get in touch with customer support. Our top scoring sites offer 24/7 support, preferably via live chat.
Thus Betway casino customer support, which has constantly available live agents at hand, scores higher than EnergyCasino, where live chat is only available within specific hours. Bonus points if issues are resolved within a few minutes, or better still in seconds like at Rizk.
7. Transparency of terms & conditions
The main reason we’re looking for a safe online casino NZ is to have fun, not to get bogged down looking for terms and conditions while wondering if the site is trying to pull a fast one on us.
For this reason we prefer sites that make their important terms easy to find and to understand. We salute reputable online casinos that give us all the bonus information in large fonts, at one glance.
LeoVegas casino, for example, put their wagering requirements and expiry term in one simple sentence that is visible as soon as you look at the welcome bonus package. Richard Casino, on the other hand, buries these deep within a page of T&Cs, which is way frustrating.
8. Online reputation – public vote of confidence
It’s difficult to argue with a site that constantly receives praise from players and from the industry alike. Before deciding whether a safe online casino is worthy of the name our experts like to do a bit of online digging.
We check out online gambling forums like X (formerly Twitter) and Reddit to see what other players are saying about it. We also take a look at how respected names in the industry feel about the casino.
As an example, Betway was shortlisted for the Global Regulatory Awards Outstanding Contribution to Sports Betting Integrity in 2022. This is a strong sign of Betway Group’s overall commitment to being a highly trustworthy brand, which is a huge vote of confidence in the brand.
9. Overall casino rating
So we’ve established that your chosen site fulfils all the above criteria, officially making it a secure online casino. You’re not done yet. This is only the very first stage that our experts delve into, as a lot more goes into the makings of a great gambling experience than simply finding a trusted online casino.
We also suggest that you take a look at the bonuses on offer and whether the terms are generous enough for a first deposit. Can you play the safe online slots and live dealer games that you love? Is registration fast and simple, and the platform user-friendly? All these elements play a role in determining whether you’ll enjoy your experience at that casino or not.
Bonus tip: Try out free NZ pokies. You can learn how games work in an environment with no financial risk, and most safe casino let you try games for free first.
Safe casino games – a closer look into RNG
To be considered fair, casino games need to genuinely give out random winnings that are provable fair. This is what we refer to as RNG, or random number generation. The question is how will you know whether the games you’re playing comply to these standards? For starters, look for games that are developed by reputable game providers.
If you see familiar names like Play ‘n Go, Ezugi, IGT and Microgaming, then you know that the casino is offering a high standard of authenticated and licensed games that have already been checked for fairness.
Some sites will also have their platform independently audited by third-party organisations like eCOGRA or iTechLabs. This provides a double layer of safety and ensures that the principles of RNG are upheld at all times.
Below, we take a look at some of the safest real money casino games that have passed auditing with flying colours.
|Casino game title||Casino game type||Audited by||Software provider|
Gaming Labs International
Gaming Labs International
Gaming Labs International
Casino Hold’em Live
Judgement Day Megaways
Red Tiger Gaming
Vampire Riches Double Max
Secure mobile gambling and casino apps
With so many Kiwi players enjoying gambling on the go, it’s a must for a site to provide a secure mobile casino experience.
And in terms of safe casino apps, it’s difficult to find fault with LeoVegas, which won Mobile Operator of the Year Award at the Global Gaming Awards in 2023. Likewise, Casumo scooped up this same award for its mobile product at the EGR Awards 2022, which is why there’s no doubt about it being a safe mobile casino.
What about sites that don’t offer an app but make their games available via a secure HTML5 browser connection, like the EnergyCasino mobile app? These still make it on our list of safe online casinos in New Zealand as our priority is to ensure safe mobile access to the games.
How to ensure a safe online casino experience – our expert tips
Follow the links from this guide
Every single site recommended here has been thoroughly vetted by our experts to ensure it’s a legit online casino. We’ve done all your homework for you.
Familiarise yourself with the Casino.org reviewing process.
You can apply the criteria that we mentioned earlier in this guide to help you make up your mind on whether any new site you encounter qualifies as a safe online casino NZ.
Check for a gambling license.
All legit online casinos will show the logo of the gambling regulator that issued its license at the very bottom of the landing page. If there’s no logo, there’s no license.
Try out the casino in free play first
A safe online casino for real money will usually allow you to try out free casino games, so you can get a feel for them without committing money.
Check for responsible gambling tools
The safest online casinos have their players’ wellbeing at heart and will offer ways and means for players to stay safe and avoid gambling problems.
Look for reputable partner brands
When you see globally respected brands like Visa, or leading gaming providers like NetEnt, it’s a sure sign that you’re playing at secure NZ online casinos.
Why to play at safe online casinos?
Making sure you play at a safe casino online is a no-brainer really. Whether you’re into pokies or online poker, as a player you need to make sure that you’re not the one being played.
This is why it’s important that you only use safe online casinos in NZ when playing for real money. Still unclear? Here’s a list of pros and cons to limiting yourself to trusted online casinos.
- Audited games – Safe online casinos only offer authenticated and audited games from leading software providers.
- Secure payment methods you can trust – Legit casinos partner up with reputable banking providers that are very safe.
- Fair RTP percentages – The most trusted online casinos have very high payout rates to keep things fair for players.
- Reasonable bonus terms – Wagering requirements won’t be too high and you’ll have enough time to meet playthrough.
- Transparent terms and conditions – Forget hunting for the terms, or trying to make sense of them. Trusted online casino sites aren’t trying to hide anything.
- Excellent customer support – Legit casinos will always be there to solve any issue efficiently and politely.
- Slower transactions – The safest online casino sites have stricter processes for cashouts.
- Stringent identity verification – You’ll need to comply with a stricter Know Your Customer policy.
Why you can count on Casino.org
We only cover safe online casinos that are suitable for NZ players.
We have helped Kiwis claim millions in winnings from Casino.org recommendations
We only recommend bonuses with the most advantageous terms in NZ
We help Kiwi players try out thousands of games for free to see if they like a casino before committing money
Think a casino isn’t legit? Report it now
If you encounter a casino that has let its standards slip, or that created a less than positive gambling experience for you, we want to hear all about it.
We trust our player community’s input when it comes to creating a guide for the most reputable online casinos, so if something about a casino is a bit off we’ll get our experts to investigate. Your insight into which operators belong on our list of sites to avoid helps us offer the most accurate ratings for our gambling sites.
Safe and secure casino FAQs
What is the safest online casino?
Our experts currently recommend Jackpot City Casino as the most secure online casino, as it has been found to offer the best safety standards, with highly secure payments, provably fair games, an excellent responsible gambling programme and fair bonus terms. For other recommendations check out our curated list of safe online casinos in New Zealand.
How do I know if an online casino is safe?
The first thing check to find out if an online casino is safe is whether it is licensed by a reputable gambling regulator, such as the Malta Gaming Authority. However, this is only the minimum standard and there are several other factors to consider, such as whether it enjoys a good reputation within the community and whether it offers secure payments, efficient customer support and fair games.
How do I choose a safe online casino?
There are several factors that help our experts decide whether a casino is safe or not, and we employ a consistent set of criteria to help us reach our decision. These include a reputable gambling license, safe payment options, reliable customer supports, transparency of terms and conditions and more. To find out more about how these can also help you choose the best site for you, check our section about how to find a safe online casino.
What are the safest casino games?
The safest casino games are those that are provably fair and that have been independently audited to make sure that all wins are random. Look for games by reputable software providers such as NetEnt, Evolution, Playtech and other respected names in the industry, as these have gone through a rigorous licensing and auditing process. The seal of third-party auditors such as eCOGRA is also a good indication of safety.
Are casino apps safe?
Casino apps are 100% safe to use as long as the casino itself also employs the highest safety standards, Some of those mentioned on this guide have even won industry awards for safety. The safest casino apps are those that are created by reputable brands, such as those that are recommended by our experts, and which have passed the most stringent safety standards.
Written by Ramona Depares
Ramona Depares is an award-winning journalist focused on cultural and entertainment related content. Based in the Mediterranean gaming hub of Malta, she has taken a deep interest in gambling related news since the earliest days and has seen the global landscape evolve. Ramona specialises in the legal and regulatory aspects of gaming across multiple jurisdictions, with specific interest in NZ and US markets. She is also a best-selling author of fiction and non-fiction books.