Casumo review for NZ casino players (2024)

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Overall Rating


Withdrawal Speed


Bonuses & Offers




Software & Games


Casumo casino details

🏢 Casino Name Casumo
🤵 Owner Casumo Services Limited Casinos
🗓️ Year Established 2012
🎲 Number of Games 4,300+
🎰 Games offered Slots, Blackjack, Roulette, Baccarat, VideoPoker, LiveGames, Keno, Scratchcards
⚙️ Software Used NetEnt, IGT, Play'n GO, Novomatic, Microgaming, Evolution Gaming, Bally Technologies, Pragmatic Play, Swintt, Push Gaming, Hacksaw Gaming, ELK Studios, Big Time Gaming, QuickSpin
📱 Compatible Devices Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry
↩️ Payout Percentage 97.27%
💸 Payout Days 1-3 days
🌍 Languages English, Finnish, Swedish
💁 Customer Support Email, Live chat
🏧 Banking Options Visa, Mastercard + 3 more
Payout percent
Payout Speed
1-3 days
Max Jackpot

Casumo casino summary

Casumo casino NZ is one of the most renowned names in online gambling. With over a decade of experience, the operator has built a sterling track record.

The site has an excellent first deposit bonus, no promo codes needed, and it can be used on 4,000+ real money online casino games. With three gambling licenses, safety is no issue here and there’s also a Casumo casino app that we tested.

Join us on this Casumo casino review to discover whether this is the right choice for you.


  • No deposit free spins offered
  • Licensed by three highly reputable gambling authorities.
  • Large welcome bonus with low wagering requirements of 30x
  • Excellent game selection, including large jackpot prizes
  • Multiple tournaments and ongoing offers


  • Only 5 payment methods available
  • No cryptocurrencies accepted

Casumo bonus offers: Up to NZ$1,200+ 20 free spins


Casumo casino understands the importance of a welcome package, offering both a match deposit bonus as well as no deposit free spins.

The largest Casumo bonus is a 100% match up to NZ$1,200. You will need to deposit a minimum of NZ$20 and opt in to activate this offer.

New players can also pick up 20 free spins without even making a deposit. The Casumo casino NZ deposit bonus and the free spins come with wagering requirements of 30x.

Welcome bonus
100% up to NZ$1,200 + 20 free spins
Bonus code
Wagering requirements
Min. deposit
NZ$20 for the match deposit
No deposit bonus
20 free spins
Free spins bonus
Yes, no deposit required
VIP promos
More rewards are given as you level up the progress bar
Other promos
Daily free spins, Live casino cashback,  tournaments

Compared to other online casinos, the Casumo bonus is a tough one to beat. While it may not be the biggest casino bonus offers, it is one of the most varied and also comes with fair terms. Many other casinos that offer a larger amount of  bonus money attach significant wagering requirements (WR) to it. JackpotCity casino, for example, offers a welcome deal of up to NZ$1,800 with 70x WR. 

Casumo NZ doesn’t do this, and its higher than average offer comes with equally good terms and conditions such as a 30x WR.

In addition, new players are given 30 days to use their free spins. For comparison, Rizk casino free spins must be used in 24 hours or they’re lost. The Casumo casino bonus gives you 183 days to fulfil playthrough; Rizk requires you to do that within 30 days. 

Cherry on the cake? This Casumo bonus is also valid on the live dealer casino games, with live wheel variants contributing 50% to playthrough and all other live games contributing 10%. These favourable conditions make Casumo casino NZ an ideal choice for low-rollers and for casual players who aren’t sure if they’d like to commit their bankroll as yet.

Casumo casino no deposit bonuses & free spins

The Casumo casino no deposit bonus consists of 20 free spins on 9 Masks of Fire Hyperspins. There’s a maximum of NZ$5 per spin or NZ$0.50 per bet line when using the bonus spins, which is standard.

Considering the sheer lack of casino sites offering free spins no deposit bonuses, the Casumo casino no deposit bonus is a juicy one. Returning players will also find a number of other ongoing offers, including Casumo free spins every Monday, cash prizes on the Daily Spinner, 20% cashback on live casino games between Thursday and Sunday. 

This Casumo casino review also found an excellent VIP programme, dubbed the Casumoverse, which works on the standard level up system. The more you play, the more you earn points that are translated into rewards, ‘valuables’.

Do I need Casumo bonus codes?

You won’t need any Casumo bonus codes to activate your welcome offer, but you will need to opt-in. This simply involves clicking the box when prompted as soon as you complete your first Casumo casino log in.

Opt-ins tend to be more favoured by NZ online casinos nowadays, as they are an excellent way for a reputable site to ensure that new players are mindful of all bonus terms and conditions.

That said, if you prefer to use bonus codes check out our Winawin review, as you’ll find all the details there.

Games & software developers: 4,300+ gaming options


With a library of 4,300 popular games and constantly growing, Casumo casino NZ shines significantly brighter than many other similarly well-stacked libraries like Greatwin casino (4,000 games). It’s only surpassed by 7Bit casino, which offers over 7,000 games for those who really focus on variety.  

While testing for this Casumo casino review we kept typing in random pokie names in the search bar to see if we hit upon anything that’s missing. We didn’t. The best Casumo online slots that are constantly being played include classic fan favourites like Gonzo’s Quest, but there’s a lot more to this site, including a sportsbook if you’re that way inclined.

Game type Number of games Popular titles
Online pokies
Extra Chilli Megaways, Gonzo’s Quest, 10 Hot Hotfire
Progressive jackpot games
Mega Moolah, Joker Millions, Divine Fortune
Back Blackjack, Blackjack Single Deck, Blackjack First Person
20p Roulette, Rela Roulette, Classic Roulette
Other table games
MegaBall 100x, Baccarat Punto Banco, Sic Bo
Live dealer games
Lightning Roulette, Dead or Alive Saloon, Unlimited Blackjack

All the top games that NZ players look for are present. The jackpots are a major attraction, with Net Entertainment favourites like Hall of Gods and Divine Fortune, together with all the games from Microgaming’s Mega Moolah series, being star attractions due to the sizes of the prize pools that reach millions of NZ$. 

Casumo online casino also offers 4 progressive jackpots that can drop at any time, with the Mega one starting at NZ$180,000. Other sites like Ruby Fortune casino do offer more jackpots, but they lack this in-house touch that can turn out to be very lucrative for those who strike it lucky.

Your favourite Casumo pokies can be easily located via the top menu or even using the search bar. Many titles are usually part of real time slots races, with Pragmatic Play’s Drops & Wins offering around NZ$3,400,000 worth of prizes at any given time while pokies participating in the Reel Races amassing a NZ$4,000 daily prize.

Casumo NZ has struck partnerships with the vast majority of software providers. While there are too many to list them all here, the below names are the most consistently searched for by NZ players:

  • Play ‘n Go
  • Pragmatic Play
  • Elk Studios
  • NetEnt
  • Evolution Gaming

Live dealer casino 

This Casumo casino review found an excellent library of live games. With over 130 games that include roulette, baccarat and blackjack variants, as well as game shows, Sic Bo and poker, there are enough options to accommodate all styles of play.

The section is entirely powered by Evolution Gaming, which should provide enough variety for most players. However, if you’re also a fan of other live game providers, Wildz casino offers both Evolution and Pragmatic Play tables.

Casumo online casino payments: missing some obvious choices


For being such a renowned brand, Casumo NZ offers very limited casino payment options when compared to other sites. NZ players can choose between two credit and debit cards, two e-wallets and a prepaid voucher.

The minimum we expect based on what other casinos offer would be around eight. That said, the list does hit the most popular options preferred by Kiwis.

Casumo withdrawal times & other transaction details

Casumo casino pays out your winnings within a maximum of two days for VISA and MasterCard cashouts. For the sake of comparison, Merkur casino takes up to 5 days for the same methods. 

The cashier policy is easy to find and understand. Casumo withdrawal times are listed clearly, with the method that takes longest being a bank transfer taking up to 5 days. This is normal, and mostly due to banking procedures rather than due to the casino itself. Speediest withdrawals are via e-wallets as they happen almost instantly. 

The fact that the site accepts ApplePay e-wallets but not GooglePay is annoying and places Android users at a disadvantage. Cosmo casino accepts both.

You can request a Casumo withdrawal of up to NZ$50,000. This is very high compared to, say, Spinz casino which imposes a limit of NZ$4,000. But if it’s unlimited withdrawals that you’re eyeing, we suggest Merkur casino.

Payment method Available on deposits Min. deposit Available on withdrawals Withdrawal time
Up to 2 days
Up to 2 days
Apple Pay
Bank Transfer
Up to 5 days

Is Casumo legit?


Is Casumo casino safe to play at? The site operates under three of the strictest gambling licences granted by the Malta Gaming Authority, the UK Gambling Commission and the Gibraltar Gambling Commission, making it one of the most trustworthy operators available to NZ players.

The licenses alone are enough of a guarantee of legitimacy as the regulators conduct regular audits and checks to make sure that the regulatory requirements are being followed. Any violations can lead to huge fines and the suspension of the license, so the motivation is significant. 

In fact this Casumo casino review didn’t find any logos of external auditors showcased on the site. Other operators like Royal Vegas do this to reassure players that their games are fair and the wins are randomly generated. But Casumo doesn’t need to do this as these three licenses are a guarantee in themselves.

Your financial and personal data is kept secure thanks to ISO/IEC certification. Moreover, Casumo encourages you to play games safely and has an in-house responsible gaming hub that offers a full suite of tools and services to support those who are having problems. Limits and self-exclusion are very easy to access and implement.

Casumo mobile casino: award-winning app


Casumo online casino makes it super easy for those players who enjoy playing on the go via mobile devices. You can play the mobile version of your favourite games by entering your Casumo casino log in details via your device browser. The site has been designed using HTML5 technology, so the games will automatically adapt to whatever size screen you’re using plus all the same player bonus offers are available.

This technology is the main reason why the many of the best mobile casinos, don’t offer an app any more. However, there is a Casumo casino app for players who prefer it, granting access to the same quality games library including live tables.

The Casumo app is compatible with all devices, and there’s a dedicated version for iOS and Android. Follow the steps below to download it to your device.

How to download the Casumo  app?

  • 1
    If you’re looking for a Casumo Android app, visit the Google Play store, while if you’re on iOS click on the App Store.
  • 2
    Type in ‘Casumo casino’ in the search bar.
  • 3
    Click on ‘Get’ or ‘Download’ and follow the instructions on screen. Provided you have a decent connection, the Casumo casino app should be ready to use in a few minutes.
  • 4
    Find the app icon on the homescreen of your device.
  • 5
    Open the app and log in. Depending on your device, you’ll be able to use Touch or Facial Recognition next time you log in.
  • 6
    You're ready to play at Casumo in demo mode or for real money.

Customer support - fast and friendly


The Casumo Live Chat function is easy to find at the bottom right of your screen. You don’t need to be logged in to use it, which makes a nice change from the likes of Cosmo which only makes live chat accessible from one page. 

You can also choose to email. When we tested this, we received a reply within a few hours. Where Casumo NZ goes a step further than other excellent sites like Wildz and Spinz is by providing a link to the Facebook and Twitter page so players can also get in touch on these social media pages.

There is no phone number available, which is now the norm for NZ online casinos. Still, this Casumo casino review found nothing to fault in the level of customer support provided.

Live chat
Phone number
Other channels
Facebook, Twitter

Ease of use: simple design, clean layout


Setting up your Casumo casino login is a piece of cake. We filled in the usual details – email address, date of birth, user name, password and physical address – in under five minutes and were taken straight to the games lobby.

The best Casumo games are easy to locate as the site offers various categories for different kinds of pokies, jackpots, table games and live casino. You can also use the search bar to zoom in straight to your favourite title of software provider.

Apart from this, all terms and conditions are easily found and simple to understand, as are payment and withdrawal limits. There won’t be any nasty surprises to ruin your gameplay. Ready to start your casino adventure? Follow our step-by-step guide to your first Casumo casino login below.

How to sign up to Casumo casino NZ

  • 1
    Follow the link on this page to create your Casumo account.
  • 2
    Click on the ‘Register’ button on the right-hand side of the screen.
  • 3
    Follow the prompts and key in your name, date of birth, a valid address and telephone number.
  • 4
    Create a strong password and store it somewhere secure.
  • 5
    Choose your preferred payment method from the cashier section.
  • 6
    Claim your Casumo sign up offer by opting in when prompted.
  • 7
    Start using your Casumo free spins and bonus cash on your favourite games.

Conclusion: Lives up to its name


This Casumo casino review found nothing to contradict the excellent reputation enjoyed by this operator.

On the contrary, it’s clear that players are valued and that there is a genuine desire to make sure you can enjoy a positive experience while at this casino. The efficient customer support service, the responsible gambling hub and the bonus terms and conditions amply prove this.

Could there be more payment options? For sure. That said, the methods on offer are some of the safest, which is clearly a priority for this operator. Moreover, Casumo withdrawal times are some of the fairest we’ve seen.

Our verdict is that this is a great addition to the world of NZ online casinos, and we’re sure some operators can learn a thing or two here.

Casumo casino FAQs

Is Casumo trusted?

Yes, Casumo enjoys an excellent reputation among players and in the online gambling industry in general. It is licensed by three highly reputable regulators, which are the Malta Gaming Authority, the UKGC and the Gibraltar Gambling Commission. It also observes the strictest safety and security protocols on its platform. For more details check out our section about Casumo casino safety.

How fast does Casumo payout?

You can expect your cash out to be processed within two days max if you’re using a credit or debit card. If you opt for an e-wallet cashout, the money will appear in your account almost instantly. For more details about transaction periods and limits, check out our section about Casumo withdrawal times.

Does Casumo have an app?

Yes, Casumo NZ offers a dedicated app that is compatible with all devices and can be downloaded to Android or iOS. However, those who prefer not to use an app can also play the mobile version of the games by logging in via the mobile browser. For more details about how to download the apps check the Casumo app section.

How do I get my Casumo bonus?

Claiming your Casumo casino bonus is very simple. All you need to do is register to the site following our step-by-step guide and deposit a minimum of NZ$20. Once the deposit is finalised, follow instructions to opt in to the welcome offer. You won’t need any bonus codes to activate it.

How does the Casumo bonus work?

The Casumo NZ welcome offer consists of two parts. All new players can claim a no deposit bonus of 20 free spins. If you make a minimum deposit of NZ$20 you will also be able to claim bonus cash up to NZ$1,200. Both the free spins and the match deposit come with a wagering requirement of 30x. For in-depth details about the terms and conditions of the offer, check out our Casumo bonus section.

Ramona Depares

Written by Ramona Depares

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NZ casino expert

Ramona Depares is an award-winning journalist focused on cultural and entertainment related content. Based in the Mediterranean gaming hub of Malta, she has taken a deep interest in gambling related news since the earliest days and has seen the global landscape evolve. Ramona specialises in the legal and regulatory aspects of gaming across multiple jurisdictions, with specific interest in NZ and US markets. She is also a best-selling author of fiction and non-fiction books.

Welcome Bonus
100% up to C$1200