Bally’s Atlantic City Won’t Pay Disputed $1.2M Wheel of Fortune Jackpot

A New Jersey woman says she hit it big on a progressive slot machine at Bally’s Atlantic City, but the casino is refusing to pay out.

Bally’s AC, Ronay Beal, Wheel of Fortune jackpot, IGT
Gambler Ronay Beal, left, provided ABC News with a photo she snapped of her “winning” jackpot, but the casino claims it was a glitch. (Image: ABC)

Roney Beal, 72, claims she won a $1.2 million jackpot while playing the Bally’s Wheel of Fortune slot. But when she called slot supervisors to alert them to her win, she was informed the terminal had malfunctioned. And as the small print on most slot machines says: “Malfunction voids all pays and plays.”

Now Beal is preparing to sue Bally’s for the jackpot she believes is rightfully hers.

“It went off, says, ‘you’re a winner’ and gold coins popped out,” she told 6 ABC Philadelphia. “This very nice guy says, ‘Oh my God, you hit, you hit!’ He said, ‘Lady you’re a millionaire.’ And I’m like, ‘Oh my God!'”

‘Reel Tilt’

Casino staff informed her that the machine had experienced a problem and was flashing a sign for “reel tilt,” which voided the win.

“When the man came over to talk to me, he said, ‘Lady, get it in your head; you won nothing’,” Beal claimed. She was later offered $350 as a goodwill gesture.

Beal’s attorney, Mike Di Croce, believes casino staff “fooled with the machine” before anyone could take a look at it. He is planning to file a lawsuit for the full jackpot, plus $1 million for emotional distress.

“Bally’s has no comment on this incident as we’re only the casino who houses the machine,” a Bally’s spokesperson told The New York Post. “[Casino tech supplier] IGT handles the payouts and would be best to get a comment from [IGT] at this time.”

IGT said it was “cooperating with the investigation of this matter.”

Winner, Winner, Steak Dinner

In 2016, Katrina Bookman, a single mother of four from Queens, New York, was playing an IGT slot at Resorts World New York City that offered a maximum payout of $6,500. So, when she hit a $42,949,672.76 jackpot, casino staff suspected a glitch.

Instead of $42 million, Bookman ultimately received the $2.25 win that the machine should have displayed and a free steak dinner.

That’s not to say that the house always wins in these situations. In 2000, two men, Garrett Griggs and Stephen Livaudais, sued IGT and Harrah’s New Orleans over a disputed $1.35 million jackpot, also on a Wheel of Fortune machine.

The case dragged on for six years, but a Louisiana jury and the state appeals court ultimately sided with the two players after IGT failed to prove beyond all doubt that a malfunction had occurred.

Philip Conneller
Philip Conneller Senior Reporter

In Philip Conneller’s eight years with Casino.org, he has covered the gaming industry from Las Vegas to Macau and everything in between. He currently focuses his coverage on gaming law, white-collar crime, global money laundering, tribal gaming, politics, and regulation.

Philip was the original features editor for poker’s Bluff Magazine and editor for Bluff Europe, which he helped launch. His writing has also been featured in ESPN, Forbes, Time Out, The Sun, and The Daily Star, as well as iGaming Business, eGaming Review, and numerous other industry news and tech websites.

His news stories for Casino.org/news have been linked by The Washington Post, The Daily Mail, People Magazine, and Jimmy Fallon's Tonight Show, among many others.

Philip once won $20,000 with 7-2 off-suit. He has been reprimanded for unwittingly playing Elton John’s piano on two separate occasions on both sides of the Atlantic.

He became a writer because he is a lousy pianist.

Philip lives outside London with his wife and children, where he spends his time agonizing about Arsenal FC.

Contact Philip at philip.conneller@casino.org.

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  • E
    Ed May 20, 2024
    Michael- the casino doesn’t pay out the jackpot or verify if the win is valid. That is done by manufacturer. Casino would love for it… Michael- the casino doesn’t pay out the jackpot or verify if the win is valid. That is done by manufacturer. Casino would love for it to be a real jackpot. Free publicity for them.
    Reply
  • M
    Max May 20, 2024
    That’s be a IGT’s cabinets and software are mediocre at best
    Reply
  • M
    Michael May 20, 2024
    Shouldn't surprise anyone. Bally's has champagne dreams and a beer budget.
    Reply

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