Reload Casino review Ireland 2024

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Reload Casino
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Overall Rating

4.5/5

Reload Casino quick facts


🏢 Casino Name Reload Casino
🤵 Owner White Hat Gaming Limited
🎲 Number of Games 1,400+
↩️ Payout Percentage 97.58%
💸 Payout Days 1-2 days
💁 Customer Support Email, Live chat
🏧 Banking Options Visa, Mastercard + 12 more
Payout percent
97.58%
Payout Speed
1-2 days
Max Jackpot
  • Cashback welcome offer with no wagering requirement
  • 3,000+ games
  • 24/7 live chat support

Reload Casino review 2024

With a library of over 3000 games and a weekly 10% cashback bonus, Reload Casino has plenty to offer in the Irish casino market.

In this Reload Casino review, we will take a deep dive into all the key areas that matter to Irish players: bonuses, games, payments, customer support, and more.  

Keep reading to discover everything you need to know, and to get our expert take on this online casino. 

Hits

  • Game selection of over 3000 titles 
  • Weekly 10% cashback offer 
  • €500 prize draw each week 
  • Lots of payment methods available 

Misses

  • No mobile app 
  • No free spins bonuses 

Reload casino bonus offers

3.3/5

When you sign up to Reload Casino, you’ll have the chance to claim a unique 10% cashback welcome bonus. While Reload’s casino bonus isn’t the biggest, it’s different to your average bonus because it has no wagering requirements attached and is a guarantee each week. And you are eligible with a modest €20 minimum deposit.

This is a nice safety net to have and ensures you can claim some money back if your bets lose. Here's a breakdown of all the bonuses available:

Justbit bonus category Details
Welcome bonus
10% cashback
Bonus code
N/A
Wagering requirements
N/A
Minimum qualifying deposit
€20
No deposit bonus
No
Free spins bonus
No
VIP promotions
No
Other promos
Weekly prize draw

Reload online casino bases cash back on a weekly basis from 00:00 GMT on Thursday to 23:59 GMT on Wednesday, so you’ll be eligible to claim cashback on any losses within that time. For example, if you lose €100 throughout the week, you can claim €10 back. It’s important to note you must actively claim your cashback each week, as it is not automatic, so don’t forget!  

With no maximum cashback amounts, you can rebate losses even if they are big. The Reload Casino bonus is also available across all slot and table games except for Deal or No Deal, Monopoly Live, Dream Catcher, Crazy Time, and Mega Ball.  

While it’s an interesting offer, and no wagering requirements are a big plus, this bonus is low compared to other Irish casinos. We’ve seen bonuses up to €5,000, and deposit matches of up to 300% elsewhere in the market and sites like The Club House Casino are currently offering much higher bonus amounts. 


Reload casino bonus codes – do you need them? 

There are currently no Reload Casino offers that require a promo code. All bonuses are available simply by opting in on the site. If a promo that needs a bonus code does appear, we will update this page with the relevant details.  

Reload casino no deposit bonuses & free spins 

Alongside the welcome cashback bonus, there is a weekly Reload promotion where the casino gives Irish players the chance to win a share of €500. This is a random prize draw for players who have “Mini Ivy” tickets. You can accumulate these tickets by wagering at a rate of 1 point for every €100 bet. You must also have deposited at least €100 to be eligible.  

Games & software – A good selection of top slots and live games

4.7/5

Reload Casino boasts thousands of games across a number of categories, so they offer something for everyone. Here’s an overview of what you can expect to find on the site: 

Game type Number of games Popular titles
🎰 Slots
2,800+
Big Bass Splash, Temple Tumble Megaways, Starburst, Book of Dead, Reactoonz
💎 Jackpots
40+
Mega Moolah, Immortal Romance Mega Moolah, Book of Atem WowPot
🃏 Blackjack
25+
Atlantic City Blackjack Gold Series, Blackjack Side Bet Suite, Multi-Hand Classic
📟 Roulette
25+
American Roulette, European Roulette, French Roulette, Immortal Romance Roulette, 10p Roulette
🎲 Other table games
5+
Baccarat, Craps
🤵🏾‍♂️ Live dealer games
65+
Rainbow Riches Live, Video Poker First Person, Live Blackjack, Lightning Roulette

When researching for this Reload Casino review, we found a game lobby that is extensive, well-structured, and full of popular titles from a host of leading software providers. While the selection is not as vast as a casino such as Playfina, there are still over 3,000 for Irish players to sink their teeth into.  

A big plus is the diversity of the game options, with online slots from dozens of studios. That flexibility extends to the RNG table and live casino games, with even less common options such as live casino slots and licensed table games.  

Reload works with a vast range of established software providers, as well as some exciting new players including: 

  • 1x2Games 
  • Ainsworth Gaming Technology,  
  • Apollo Games 
  • Bally 
  • Barcrest Games 
  • Big Time Gaming 
  • Concept Gaming 
  • Electric Elephant 
  • Endemol Games 
  • Evolution Gaming 
  • Gamevy 
  • GreenTube 
  • IGT  
  • Inspired 
  • Kalamba Games 
  • Leander Games 
  • MetaGU 
  • NetGaming 
  • NetEnt 
  • Pocket Games Soft 
  • Pragmatic Play 
  • Probability 
  • Red Tiger Gaming 

Payment methods – Deposit/withdrawal options for all budgets

3.9/5

With payment methods to suit most Irish casino players and decent withdrawal times, managing your funds at Reload Casino is easy. The site’s available payment methods cover a broad selection of  debit cards, e-wallets, and prepaid cards. However, there is currently no option to use cryptocurrencies on Reload, unlike 7Bit casino.

Even so, the payments on Reload Casino will be more than good enough for most players. Options include Visa, Mastercard, PayPal, Neteller, Skrill, Apple Pay, Paysafecard, and bank transfer.  

Like all licensed online casinos in Ireland, Reload requires player verification before you can withdraw for the first time. You’ll need to scan your ID (passport, driving license) and proof of address (utility bill, bank statement) and send the documents to Reload.  

Remember, verification takes up to 48 hours, but you’re then free to cash out your winnings. To avoid frustrating waits, we recommend handling verification when you first register. Reload Casino aims to process and approve transactions within 1 to 2 days. Following approval, the time it takes for the money to reach your account depends on the payment method you’re using.  

Reload withdrawal times & other transaction details 

To give you a complete overview of payments at Reload Casino, the following table covers all essential deposit and withdrawal information you’ll need: 

Payment method Deposits Min. deposit Withdrawals Withdrawal time
Visa
€20
0-3 days
MasterCard
€20
0-3 days
Skrill
€20
0-3 days
Neteller
€20
0-3 days
Klarna
€20
0-3 days
Paysafecard
€20
N/A
MuchBetter
€20
0-3 days
Trustly
€20
0-3 days
PayPal
€20
0-3 days
Rapid Transfer
€20
0-3 days
Sofort
€20
0-3 days

Reload's mobile casino experience

3/5

While there is currently no Reload Casino app, the site runs smoothly on mobile browsers. Some players do prefer a full app experience, and it is always nice to have, but the HTML5-optimised mobile browser site is a great alternative.

If you’re only interested in playing on an app, we recommend checking out Tonybet casino, which does have a downloadable app. The app should offer a slightly better gameplay experience, but the difference won't be huge.

The website is easy to navigate through on mobile and is responsive on the screens of most smartphones and tablets. Of the 2,800+ slots on the desktop version of the website, over 2,600 are mobile-compatible. The full selection of live dealer games is also available, so the choice on mobile is very good, however not having an app is a slight let down. 

Security and safety features

4/5

Reload Casino is owned and operated by White Hat Gaming, a well-known and trusted company in the world of online gambling. White Hat owns several other online casinos with good reputations, including Barz Casino.

Reload's Irish site is licenced and regulated by the Malta Gaming Authority, meaning the casino has adhered to strict rules around fairness, player safety, data protection and security. The website is also SSL encrypted and holds an SSL certificate from Amazon, which ensures your data is kept private.

Finally, Reload Casino takes responsible gambling seriously and there are several features on the sites to protect players, including player limits and time-outs.

Customer support – Quality 24/7 live chat

Reload Casino covers all the basics of customer support and even excels in some areas. If you want standard information about the Reload Casino experience, the FAQ section is a good place to start. While this part of the website does provide information in a digestible way, it would be nice to see more in-depth info on payments and bonuses.  

However, Reload’s customer support stands out when it comes to live chat. It is open 24/7, and customer service agents are friendly and professional.

You can expect to connect with a customer support agent in just a few seconds, and then they will answer your questions within a few minutes, depending on what it is. During our research, we spoke with Syd who gave us advice on how to claim the welcome bonus, and which payment methods were supported on the site.

In total, the interaction lasted around 5 minutes, and Syd answered all our queries, then directed us to the correct parts of the website for extra information.

There is currently no phone support on Reload, but you can reach out through email. Response times are under 24 hours, and in our Reload Casino review team’s experience, replies were detailed and efficient enough to answer our questions.  

Customer support channel Status
Live chat
Yes, 24/7
Email
support@reloadcasino.com
Phone number
N/A
Other channels
N/A

Ease of use – Clean design and thoughtful organisation

4/5

Overall, Reload Casino’s website is easy to use and good to look at thanks to the software from White Hat Limited, an industry leading iGaming website designer. When you enter the main game lobby, the page is split into individual sections so you can choose from slots, table games, live dealer titles, and nuances such as Drops & Wins and Megaways.  

You can even refine your game browsing by selecting the “New” or “Popular” options. Lastly, a “Providers” section allows you to search for games by software studio.  

Narrowing down games is intuitive, thanks to an excellent search tool. You can search across game categories such as Blackjack and Roulette or simply type the name of a game or software provider. For example, searching Mega Moolah will show all the games from the Mega Moolah series. 

Game thumbnails are large, making picking the titles you want easy. Reload also lists which provider each game is from, something that not all casino sites do.  

This sort of usability is welcome on a casino site with 3,000+ games but one downside is the fact there is no “Jackpots” section. Reload has over 40 jackpot slots, but you can only find them by hunting through the slots section or searching for a specific game. This is a shame because otherwise, Reload is simple and easy to use.  

How to sign up 

Getting started with Reload Casino online is easy, thanks to the straightforward registration process. Follow the steps below and you’ll be signed up within minutes: 

  • 1

    Go to Reload

    Click the links at the top of this page to head straight to the website.  

  • 2

    Sign up

    Press the “Register” button in the top right of the screen. 

  • 3

    Provide your details

    Provide your details: Name, home address, email address, gender, date of birth, currency, and phone number.  

  • 4

    Confirm

    Click “Register Now” to complete the sign-up process.  

  • 5

    Deposit funds

    Select “Deposit” in your casino profile to claim the cashback welcome bonus.  

  • 6

    Pick a payment method

    Choose a payment method and input details for that choice. For example, your debit card number, expiry, and security code. Click “Deposit” to fund your Reload Casino account.

  • 7

    Claim your cashback

    Over the next week, play games as you normally would, then claim 10% cashback on your losses at the end of the weekly bonus period.  

Verdict - Is Reload the best choice for Irish players?

4/5

Reload Casino does a lot of things right, making it a solid choice for Irish players. There are over 2,600 are mobile-compatible games, 11 payment methods (including the most popular ones with Irish players), and withdrawals can be processed in less than 24 hours.

The Malta Gaming Authority license add legitimacy and reputability the casino, and customer support answered all of our questions.

No casino site is perfect, and there are changes we want to see on Reload. For example, a mobile app is always a nice option to have, so Reload falls short here compared with Tonybet, which is also available in Ireland.

The bonuses could also be better, and don't really compete with the average in the Irish market. Cashback is a nice idea, but unless you're racking up big losses, it doesn't mean that much. Elsewhere in Ireland, The Clubhouse Casino is offering up to €1,800 + 100 free spins, so if big bonuses are your thing, there are better options available.

Even so, Reload is a good all-round casino that will be great fun for casual slots players who can take advantage of the large slots library.

Reload Casino FAQs

Is Reload Casino legit? 

Yes, Reload Casino is owned and operated by White Hat Limited, a gambling company that is known for its reputation in the Irish iGaming space. Furthermore, the site holds licenses with the Malta Gaming Authority and the UK Gambling Commission meaning it is trustworthy and has to follow online gambling best practices to maintain its licenses.  

Does Reload Casino pay real money?

Of course, Reload is a real money casino site. That means you can deposit your own money into the casino and use it to play slots, live dealer titles, and other games. If you win, you can then cash out your winnings.  

Does Reload Casino have free spins?

No, Reload Casino offers a 10% cashback for new players but does not offer any free spins bonuses. This could change in the future, though, as free spins bonuses are common at Irish casinos.   

What are the Reload Casino bonuses?

At the time of writing Reload Casino offers a 10% weekly cashback welcome bonus. Existing players can also participate in a weekly prize draw for a chance to win a share of €500. To enter you have to make wagers on Reload to accumulate “Mini Ivy” tickets, which buy you access to the draw.

Is there a Reload Casino app?

No, there isn't a Reload Casino app. Instead, players can access the casino through the mobile-friendly website. There are currently over 2,600 slots and nearly 50 live dealer games available on Reload’s mobile site.  

How do you withdraw winnings at Reload Casino?

In your Reload Casino account, click your profile and then “Withdraw”. Select a payment method and follow the instructions to cash out. Before you withdraw for the first time, you need to verify your account by sending copies of your ID and proof of address, so we recommend doing that as quickly as possible to avoid delays. If you want to find out more, read the detailed section of this review about withdrawal methods at Reload.

How long do Reload Casino withdrawals take? 

Withdrawals take between 1 and 2 days to be approved and processed by Reload. Then how long it takes for the money to reach your account depends on the payment method you’re using. For example, E-wallets take around 24 hours, while debit cards up to 3 days.  

How many games are available at Reload Casino?  

There are currently over 3,000 games on Reload Casino. In this selection, over 2,800 are online slots, over 40 are live dealer games, and over 40 are RNG table games. There is also a selection of around 50 jackpot games.  

What is the reload casino minimum deposit?

€20 is the current minimum deposit on Reload Casino. This applies to all payment methods on the site and also to the cashback welcome bonus.

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Written By Adam Volz

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Associate Gaming Specialist

Adam Volz is an online gambling expert who specialises in researching and writing content to help players find the best casino for them. Expect Adam to use his attention to detail and experience working in different markets worldwide to find the best online casino experiences around!

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Fact checked by Ian Zerafa

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Online casino expert

Ian Zerafa grew up in Malta, Europe's online gaming hub and home of top casino regulators and auditors such as eCOGRA and the Malta Gaming Authority. After completing his Master's degree in Glasgow, he returned to Malta and started writing about casinos. He's worked on hundreds of casinos across the US, New Zealand, Canada, and Ireland, and is a go-to authority for Casino.org's team.

Sources

White Hat Gaming - About White Hat Gaming

Malta Gaming Authority  - Malta Gaming Authority homepage

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