Jackpot City Casino review for NZ casino players (2023)

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JackpotCity Casino
nz flag

Overall Rating

4.8/5

Withdrawal Speed

5/5

Bonuses & Offers

4.5/5

Security

4.7/5

Software & Games

4.9/5

JackpotCity NZ details


🏢 Casino Name Jackpot City Casino
🤵 Owner Digimedia Limited Casinos
🗓️ Year Established 1998
🎲 Number of Games 500+
🎰 Games offered Slots, Blackjack, Roulette, Baccarat, VideoPoker, LiveGames, Bingo, Keno, Craps, Scratchcards
⚙️ Software Used Microgaming, NetEnt, Playtech, Crazy Tooth Studio, Foxium, Just For The Win, Rabcat
📱 Compatible Devices Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry
↩️ Payout Percentage 97.84%
💸 Payout Days 1-2 days
💰 Max Jackpot 5,000,000
🌍 Languages German, Greek, English, Spanish, Finnish + 7 de plus
💁 Customer Support Email, Live chat, Phone
🏧 Banking Options Visa, Mastercard + 8 de plus
Payout percent
97.84%
Payout Speed
1-2 days
Max Jackpot
5,000,000

JackpotCity casino summary


With over 2 decades of experience JackpotCity casino is not a new name to the online gambling world.

Launched in 1998 the casino has built up a lobby of over 600 online casino games, including a variety of online pokies, jackpot games & live dealer tables. 

What makes JackpotCity casino unique? For starters it's one of the few NZ$1 minimum deposit casinos in the market. New players at JackpotCity are also able to pick up an exclusive NZ$1,800 welcome bonus.

Is there a catch? The casino's 70x wagering requirements are rather steep. Read our JackpotCity online casino review where we'll get into more of the nitty gritty.

Pros

  • Established brand - Malta Gambling Authority licensed
  • Easy sign-up process that takes just a few minutes
  • Exclusive welcome bonus
  • Big progressive jackpots

Cons

  • High wagering requirements
  • Free spins & no deposit bonuses are scarce

JackpotCity casino bonus offers

4.5/5

As New Zealand JackpotCity players, you're able to claim an exclusive NZ$1,800 welcome bonus split across your first four deposits. You’ll just need a minimum deposit of NZ$10 to claim the first deposit bonus of 100% up to NZ$450

At the time of writing there are no other casino bonuses for new players like no deposit bonuses.


Welcome bonus
Exclusive - up to NZ$1,800
Bonus code
Not required
Wagering requirements
70x
Min. deposit
NZ$10
No deposit bonus
No
Free spins bonus
Yes
VIP section
Multi-tiered JackpotCity loyalty program
Other promos
Daily, weekly, monthly free spins promos on selected pokies

While most NZ casinos offer between NZ$500 to NZ$1,000, JackpotCity’s regular welcome bonus match of up to NZ$1,600 makes it one of the most generous online. The fact that we've been able to secure an even better exclusive offer of NZ$1,800 puts this at the top of it's game.

While there may not be any JackpotCity Casino bonus codes, there are many special bonuses you can enjoy regularly. Try your hand at the Daily Deal and the JackpotCity Bonus Wheel for free spins on popular video pokies.

You can also enrol in the JackpotCity VIP Program and play casino games to rack up loyalty rewards. There are six tiers to climb: bronze, silver, gold, platinum, diamond, and privé. It’s important to note that each level has a minimum points requirement, and you’ll have to maintain that balance to keep your ranking.

JackpotCity bonus codes — do you need them?

No, you don’t. In fact, the JackpotCity online casino does not offer any bonus codes to its players. To be fair this is the same for more online casinos in New Zealand.

In order to receive the welcome bonus as well as most other promotions, you must register as a new player and meet the minimum deposit requirements.

If the lack of JackpotCity casino promo codes is however a deal breaker for you then Casitsu casino is one sites still offering this option to online casino players.

JackpotCity free spins & no deposit bonuses

At the time of writing there is no JackpotCity no deposit bonus, so you will need make a deposit to be eligible for their welcome bonus. Free credits are pretty scarce at online casino sites. Check back to our list of NZ no deposit bonuses for any exclusive bonuses we've been able to secure.

As for JackpotCity free spins, they're only available to existing players as part of daily offers and the loyalty program. This is where the online casino does lose some points when compared to others.

Many of the best online casinos, like Greatwin NZ offer a both a match bonus and deposit free spins to new customers.

Games & Software

5/5

The JackpotCity NZ casino lobby has around 600 games to choose from. These range from video slots (pokies), progressive jackpots, card and table games, as well as a live dealer section powered by Evolution Gaming & Ezugi.

We like that there is a diverse collection to choose from, ranging from classic games to highly volatile ones like Mega Moolah. Yes, JackpotCity is a Microgaming online casino but also offers many other software provider options.

Here’s a closer look at their casino games:


Game type Number of games Popular titles
Pokies (Slot games)
300+
9 Masks of Fire, Amazon Kingdom
Progressive jackpots
40+
Mega Moolah, Major Millions
Blackjack
34+
Atlantic City Blackjack, Perfect Strategy Blackjack
Roulette
14+
Multi Wheel European Roulette Gold, Premier Roulette
Other table games
25+
Caribbean Stud, Three Card Poker, Sic bo
Live dealer games
83+
Monopoly Live

With over 600 games to choose from, JackpotCity NZ is a well-rounded online casino with a good collection of games. Is it the best online casino when it comes to this area? Possibly not. Spin Casino, for instance, has 1000+ games.

That said, it's on par with the top casinos. Plus it offers enough of a range to suit all kinds of players. Aside from this, their selection of software providers is on the higher side with quality names like Microgaming, NetEnt, Pragmatic Play and more.

Easy JackpotCity payments - 10+ trusted providers

5/5

Kiwis can trust their JackpotCity withdrawal will be secure thanks to the casino’s use of major payment processors like Visa, Neteller, and MuchBetter. You can also directly link your bank account for electronic funds transfer.

Deposit methods are on par with many other top online casinos. Where they do fall short though is crypto. At the time of writing JackpotCity does not allow you to deposit money (or make a withdrawal) using bitcoin. If you are set on cryptocurrencies then we recommend reading our NZ 7bit casino review.

JackpotCity withdrawal times & other transaction details

Because of their global reputation, JackpotCity is considered a secure casino when it comes to payments. Joining the NZ$1 minimum deposit casino family, the casino is a step ahead of the rest in terms of their transaction policy.

Below is a complete breakdown how payments work at the casino. Note that not every provider is available for both deposits and withdrawals, so you may need to use two different payment providers if your preferred one is not available for your desired transaction.

Payment details

Payment method Available on deposits Min. deposit Available on withdrawals Withdrawal time
Visa
✅
NZ$5
✅
1 to 3 business days
Mastercard
✅
NZ$5
❌
N/A
Apple Pay
✅
NZ$5
❌
N/A
MuchBetter
✅
NZ$5
✅
1 to 2 business days
ecoPayz
✅
NZ$5
✅
1 to 2 business days
Neteller
✅
NZ$5
✅
1 to 2 business days
Paysafecard
✅
NZ$10
❌
N/A
Neosurf
✅
NZ$10
❌
N/A
Skrill 1-tap
✅
NZ$5
❌
N/A

Is JackpotCity casino safe for NZ players?

4.8/5

With 20+ years of experience in online gambling, we can safely say that JackpotCity is one of the most trusted casinos for New Zealand players. They are available in some 30+ regions, if they had raised any eyebrows over the years you'd have heard about it by now.

The devil is of course in the details which brings us to the casinos licensing and certification. First off, JackpotCity is licensed by the Malta Gaming Authority. For New Zealand, this is perhaps the best online casino licence you can hope for. A lot of our top online casinos like Rabona, Greatwin and Casistsu have a Curacao licence which is easier to obtain.

Like many others, the casino displays a big eCOGRA seal in their footer. JackpotCity goes one step further by linking to their recently updated eCOGRA certification. Speaking of transparency, the casino also makes their terms easily accessible and their policy is fair.

JackpotCity mobile casino

4/5

When it comes to mobile play, you can either log into the instant play mobile version of the site on your browser or download their app for iOS or Android. The selection of games is still extremely broad with over 95% of desktop games available on mobile devices. Whether it's pokies, live dealer games like live roulette or even other games like scratch cards - they're all available on mobile.

The JackpotCity mobile casino NZ looks just like it does on desktop, and the navigation menu is conveniently located at the bottom of the screen for quick access. Bonus credits can of course also be claimed on all devices, as is the case for all the benefits at the casino.

Compared to other casinos, JackpotCity is on par with top mobile casinos. It’s also a step above other some like Wazamba, which does not even offer a native app.


How to download JackpotCity casino app?

  • 1
    If you’re on iOS, head to the App Store, and if you’re on Android, visit the Google Play store
  • 2
    Search “JackpotCity casino” in the search bar
  • 3
    Tap “download” and wait for it to complete; Android users will have to select the APK and tap it to complete the installation process, which takes 2-5 minutes depending on your internet speed and device
  • 4
    Locate the downloaded app icon on your phone or tablet’s screen
  • 5
    Open the app and enter your casino account details

24/7 customer support for NZ players

4/5

JackpotCity has a friendly customer support team that’s available 24 hours a day, 7 days a week in multiple languages. The casino only promotes its live chat feature as a means of getting help, and we weren’t able to find any current details regarding their email or phone number for players.

It’s likely best to use the chat feature, which you can access on desktop or mobile. If you’re in the lobby, you can start a chat right away. You can also navigate to the menu on mobile to access support.

To get in touch with a rep, you’ll need to enter the email address linked to your account.

There’s also an FAQ page that answers many common questions and troubleshoots issues players might experience. Live chat and FAQs are par for the course in online casino support, so JackpotCity doesn’t differ from its competitors in this area.


Live chat
24/7
Email
N/A
Phone number
N/A
Other channels
N/A

Ease of use - sign up in under a minute

5/5

It’s easy to create an account and make a cash bet at JackpotCity NZ, in fact we did it in less than 1 minute. The site’s clean layout is easy to read and has a smooth navigation. As we saw earlier, the same can be said for their mobile version which is possibly more initutive than desktop.

The bright, vibrant colors set against a dark backdrop draw the eye to JackpotCity’s most important features, like the large yellow “Sign Up” button you’ll click to get started.

A scroll through the homepage reveals interesting info about JackpotCity, including some featured games, details about their payment methods and security measures, and a link to their FAQs page.

We found JackpotCity’s straightforward home page refreshing compared to other NZ online casinos that can feel clunky and complicated.

Spin Casino, for example, provides no information about their casino on their homepage and instead reserves the space solely to advertise games.

The “sign up” button is tucked into the upper righthand corner rather than being displayed prominently from the moment you land on the site.

The same is true for Great Win Casino, Wazamba, and Casitsu. Their sites feel much clunkier than JackpotCity’s and lack the navigational guidance we appreciated about JackpotCity’s design.


How to sign up to JackpotCity casino?

  • 1
    Head over to the JackpotCity home page and click the yellow “Sign Up” button
  • 2
    Complete the online registration form that appears by answering the prompts; required details include your legal name, date of birth, and a valid address
  • 3
    Select a payment method, and provide any relevant details that will connect your JackpotCity account to your card, digital wallet, or bank account
  • 4
    Create a unique username and secure password
  • 5
    Confirm that you are of legal gambling age in New Zealand (20)
  • 6
    Opt-in for promotional offers and special bonuses
  • 7
    Log into your account, and make your first JackpotCity real money deposit; you can also make a $1 JackpotCity deposit, or get the JackpotCity $1 deposit bonus for 80 free spins on Mega Moolah, one of their most popular games

Verdict - an NZ go-to casino


JackpotCity offers an impressive array of online pokies, table games, and live dealer games. You can play plenty of free demos after creating account, or start depositing and receive up to 4 match bonus offers of 100% up to NZ$450.

Add in their VIP program and all the perks that come with that, it's no surprise that the casino has been around since 1998.

The biggest downside to JackpotCity is its high wagering and lack of no deposit bonus codes. But that's the same for many other popular casinos, which is why it gets a high rating in our books and is commonly featured on our top casino lists.

JackpotCity NZ casino FAQs


Is JackpotCity casino legit in NZ?

Yes, JackpotCity is legit and safe for NZ players to enjoy. It’s registered and regulated by the Malta Gaming Authority, the premier online casino licensing organization. It also boasts an eCOGRA Seal of Approval, which endorses fair play and an ethical responsible gaming environment. 

Another vouch of legitimacy for JackpotCity is its years of operation. Founded in 1998, it’s attracted millions of players from around the world over the last 25 years.

How do you withdraw your money from JackpotCity?

You can withdraw winnings by logging into your account and click the Banking tab. From there, you can select “Withdrawal” from the banking menu. Choose your preferred payment method, and enter any applicable details. We provide more details the JackpotCity casino withdrawals policy earlier on.

How long do JackpotCity withdrawals take?

All JackpotCity withdrawals have a 24-hour pending period; after the money is released from the online casino, the exact amount of time it takes will depend on your preferred payment provider. The average amount of time for a JackpotCity withdrawal is 24 to 48 hours but you can read more about JackpotCity withdrawal times here.

How many games are available at JackpotCity?

There are around 600 games currently available at JackpotCity. Some pages on its site advertise “over 400” and others promote “over 500.” Our research has found that 600 seems to be the most accurate reflection of the current amount of games in the casino’s library. Check out our breakdown of JackpotCity casino games above.

Can you use PayPal at JackpotCity NZ?

No, PayPal is not a valid payment method at JackpotCity. In general, most New Zealand online casinos do not support PayPal for deposits or withdrawals. However, there are other eWallets and card options you can use if you don’t want to link your bank account.

100% up to €1,600
Welcome Bonus