Jackpot City Casino review for NZ players (2024)

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JackpotCity Casino
nz flag

Overall Rating

4.8/5

Withdrawal Speed

5/5

Bonuses & Offers

4.5/5

Security

4.7/5

Software & Games

4.9/5

Jackpot City NZ details


🏢 Casino Name Jackpot City Casino
🤵 Owner Digimedia Limited Casinos
🗓️ Year Established 1998
🎲 Number of Games 500+
🎰 Games offered Slots, Blackjack, Roulette, Baccarat, VideoPoker, LiveGames, Bingo, Keno, Craps, Scratchcards
⚙️ Software Used Microgaming, NetEnt, Playtech, Crazy Tooth Studio, Foxium, Just For The Win, Rabcat
📱 Compatible Devices Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry
↩️ Payout Percentage 97.84%
💸 Payout Days 1-2 days
💰 Max Jackpot 5,000,000
🌍 Languages German, Greek, English, Spanish, Finnish + 7 more
💁 Customer Support Email, Live chat, Phone
🏧 Banking Options Visa, Mastercard + 9 more
Payout percent
97.84%
Payout Speed
1-2 days
Max Jackpot
5,000,000

Jackpot City casino summary

With over 2 decades of experience, Jackpot City casino is not a new name to the online gambling world.

Launched in 1998 the casino has built up a lobby of over 600 online casino games, including a variety of online pokies, jackpot games & live dealer tables. 

What makes Jackpot City casino unique? For starters it's one of the few NZ$1 minimum deposit casinos in the market. New players at Jackpot City are also able to pick up an exclusive NZ$1,800 welcome bonus.

Is there a catch? The casino's 35x wagering requirements are good but not great, and there's a scarcity of no deposit bonuses available. Read our Jackpot City online casino review where we'll get into more of the nitty gritty.

Disclaimer: The correct brand spelling is 'JackpotCity.' We're testing the grammatically correct 'Jackpot City' based on readability and user feedback.

Pros

  • Established brand
  • Alderney Gambling Control Commission licensed (License number 155 C1)
  • Easy sign-up process that takes just a few minutes
  • Exclusive NZ$1,800 welcome bonus
  • Big progressive jackpots

Cons

  • No deposit bonuses are scarce

JackpotCity casino bonus offers

4.5/5

As New Zealand JackpotCity players, you're able to claim an exclusive NZ$1,800 welcome bonus split across your first four deposits. You’ll just need a minimum deposit of NZ$10 to claim the first deposit bonus of 100% up to NZ$450

At the time of writing there are no other casino bonuses for new players like no deposit bonuses.

Welcome bonus
Exclusive - up to NZ$1,800
Bonus code
Not required
Wagering requirements
35x
Min. deposit
NZ$10
No deposit bonus
No
Free spins bonus
Yes, 10 daily spins up to 300
VIP section
Multi-tiered JackpotCity loyalty program
Other promos
Daily, weekly, monthly free spins promos on selected pokies

While most NZ casinos offer between NZ$500 to NZ$1,000, Jackpot City’s regular welcome bonus match of up to NZ$1,600 makes it one of the most generous online. The fact that we've been able to secure an even better exclusive offer of NZ$1,800 puts this at the top of it's game.

While there may not be any Jackpot City Casino bonus codes, there are many special bonuses you can enjoy regularly. Try your hand at the Daily Deal and the JackpotCity Bonus Wheel for free spins on popular video pokies.

You can also enrol in the JackpotCity VIP Program and play casino games to rack up loyalty rewards. There are six tiers to climb: bronze, silver, gold, platinum, diamond, and privé. It’s important to note that each level has a minimum points requirement, and you’ll have to maintain that balance to keep your ranking.

How does the Jackpot City bonus work? Exclusive bonus details

Deposit Bonus Total bonus amount
1st deposit
100% deposit match up to NZ$450
Up to NZ$450
After 1st deposit
10 daily free spins for NZ$1,000,000 for 30 days
Up to 300 free spins
2nd deposit
100% deposit match up to NZ$450
Up to NZ$900
3rd deposit
100% deposit match up to NZ$450
Up to NZ$1350
4th deposit
100% deposit match up to NZ$450
Up to NZ$1800 plus 300 free spins

Jackpot City bonus codes — do you need them?

No, you don’t. In fact, the Jackpot City online casino does not offer any bonus codes to its players. To be fair this is the same for more online casinos in New Zealand.

In order to receive the welcome bonus as well as most other promotions, you must register as a new player and meet the minimum deposit requirements.

The lack of JackpotCity casino promo codes is hardly a deal breaker. Codes have fallen out of favour, and we prefer bonuses that apply automatically.

Jackpot City free spins & no deposit bonuses

At the time of writing there is no JackpotCity no deposit bonus, so you will need make a deposit to be eligible for their welcome bonus. Free credits are pretty scarce at online casino sites. Check back to our list of NZ no deposit bonuses for any exclusive bonuses we've been able to secure.

As for JackpotCity free spins, they're only available to existing players as part of daily offers and the loyalty program. This is where the New Zealand online casino does lose some points when compared to others.

Many of the best online casinos, like Greatwin NZ offer a both a match bonus and deposit free spins to new customers.

Games & Software

5/5

The Jackpot City NZ casino lobby has around 600 games to choose from. These range from video slots (pokies), progressive jackpots, card and table games, as well as a live dealer section powered by Evolution Gaming & Ezugi, two of the top-tier brands in live casino games.

We like that there is a diverse collection to choose from, ranging from classic games to highly volatile ones like Mega Moolah. Yes, JackpotCity is a Microgaming online casino but also offers many other software provider options.

Here’s a closer look at their casino games:

Game type Number of games Popular titles
Pokies (Slot games)
300+
9 Masks of Fire, Amazon Kingdom
Progressive jackpots
40+
Mega Moolah, Major Millions
Blackjack
34+
Atlantic City Blackjack, Perfect Strategy Blackjack
Roulette
14+
Multi Wheel European Roulette Gold, Premier Roulette
Other table games
25+
Caribbean Stud, Three Card Poker, Sic bo
Live dealer games
83+
Monopoly Live

With over 600 games to choose from, Jackpot City NZ is a well-rounded online casino with a good collection of games. Is it the best online casino when it comes to this area? Possibly not. Spin Casino, for instance, has 1000+ games.

That said, it's on par with the top casinos. Plus it offers enough of a range to suit all kinds of players.

Jackpot City online casino software

JackpotCity's selection of game providers is on the higher side with quality names like Microgaming, NetEnt, Pragmatic Play and more.

  • Microgaming: A stellar brand in the casino world, most known for their record-breaking jackpot generator, Mega Moolah.
  • NetEnt: A Swedish firm specialising in slots and table games. Their Starburst title is one of the most-played online pokies of all time, and if you've ever played a simulated blackjack or roulette game, we'd wager there's a solid 50% chance it was NetEnt's.
  • Pragmatic Play: An established brand with eight years under its belt, famous for crafting incredible casino games, such as their Gold titles and their Drop Pots.

Easy Jackpot City payments - 10+ trusted providers

5/5

Kiwis can trust their Jackpot City withdrawal will be secure thanks to the casino’s use of major payment processors like Visa, Skrill, and Apple Pay. You can also directly link your bank account yo your online casino account for electronic funds transfer.

Deposit methods are on par with many other top online casinos. Where they do fall short though is crypto. At the time of writing, Jackpot City does not allow you to deposit money (or make a withdrawal) using bitcoin. If you are set on cryptocurrencies then we recommend reading our NZ 7bit casino review.

Jackpot City withdrawal times & other transaction details

Because of their global reputation, Jackpot City is considered a secure casino when it comes to payments. Joining the NZ$1 minimum deposit casino family, the casino is a step ahead of the rest in terms of their transaction policy.

Below is a complete breakdown how payments work at the casino. Note that not every provider is available for both deposits and withdrawals, so you may need to use two different payment providers if your preferred one is not available for your desired transaction.

Payment details

Payment method Available on deposits Min. deposit Available on withdrawals Withdrawal time
Visa
NZ$5
1 to 3 business days
Mastercard
NZ$5
N/A
Apple Pay
NZ$5
N/A
MuchBetter
NZ$5
1 to 2 business days
ecoPayz
NZ$5
1 to 2 business days
Neteller
NZ$5
1 to 2 business days
Paysafecard
NZ$10
N/A
Neosurf
NZ$10
N/A
Skrill 1-tap
NZ$5
N/A

Is Jackpot City casino safe for NZ players?

4.8/5

With 20+ years of experience in online gambling, we can safely say that Jackpot City is one of the most trusted casinos for New Zealand players. They are available in some 30+ regions, if they had raised any eyebrows over the years you'd have heard about it by now.

The devil is of course in the details which brings us to the casinos licensing and certification. First off, JackpotCity is licensed by the Alderney Gambling Control Commission, holding license number 155 C1, and was previously regulated by the Malta Gaming Authority. Many top online casinos like Rabona, Greatwin and Casistsu have a Curacao licence, which is easier to obtain.

Like many others, the casino displays a big eCOGRA seal in their footer. JackpotCity goes one step further by linking to their recently updated eCOGRA certification. Speaking of transparency, the casino also makes their terms easily accessible and their policy is fair.

Jackpot City has done good work looking out for its Kiwi players. The footer at Jackpot City links to Gambling Therapy, a service by Gordon Moody, and displays safety stamps from the following authorities:

  • Alderney Gambling Control Commission
  • eCOGRA
  • BeGambleAware

Jackpot City mobile casino

4/5

When it comes to mobile play, you can either log into the instant play mobile version of the site on your browser or download the Jackpot City app for iOS or Android. You can find the app on leading platforms like the Apple App Store.

The selection of games is still extremely broad with over 95% of desktop games available on mobile devices. Whether it's pokies, live dealer games like live roulette or even other games like scratch cards - they're all available on mobile.

The Jackpot City mobile casino NZ looks just like it does on desktop, and the navigation menu is conveniently located at the bottom of the screen for quick access. Bonus credits can of course also be claimed on all devices, as is the case for all the benefits at the casino.

Compared to other casinos, Jackpot City is on par with top mobile casinos. It’s step above some others like Wazamba, which does not even offer a native app.

How to download JackpotCity casino app?

  • 1
    If you’re on iOS, head to the App Store, and if you’re on Android, visit the Google Play store
  • 2
    Search “JackpotCity casino” in the search bar
  • 3
    Tap “download” and wait for it to complete; Android users will have to select the APK and tap it to complete the installation process, which takes 2-5 minutes depending on your internet speed and device
  • 4
    Locate the downloaded app icon on your phone or tablet’s screen
  • 5
    Open the app and enter your casino account details

24/7 customer support for NZ players

4/5

Jackpot City has a friendly customer support team that’s available 24 hours a day, 7 days a week in multiple languages. The casino only promotes its live chat feature as a means of getting help, and we weren’t able to find any current details regarding their email or phone number for players.

It’s likely best to use the chat feature, which you can access on desktop or mobile. If you’re in the lobby, you can start a chat right away. You can also navigate to the menu on mobile to access support.

To get in touch with a rep, you’ll need to enter the email address linked to your account.

There’s also an FAQ page that answers many common questions and troubleshoots issues players might experience. Live chat and FAQs are par for the course in online casino support, so JackpotCity doesn’t differ from its competitors in this area.

Live chat
24/7
Email
N/A
Phone number
N/A
Other channels
N/A

Ease of use - sign up in under a minute

5/5

It’s easy to create an account and make a cash bet at Jackpot City NZ, in fact we did it in less than 1 minute. The site’s clean layout is easy to read and has a smooth navigation. As we saw earlier, the same can be said for their mobile version which is possibly more initutive than desktop.

The bright, vibrant colors set against a dark backdrop draw the eye to Jackpot City’s most important features, like the large yellow “Sign Up” button you’ll click to get started.

A scroll through the homepage reveals interesting info about Jackpot City, including some featured games, details about their payment methods and security measures, and a link to their FAQs page.

We found Jackpot City’s straightforward home page refreshing compared to other NZ online casinos that can feel clunky and complicated.

Spin Casino, for example, provides no information about their casino on their homepage and instead reserves the space solely to advertise games.

The “sign up” button is tucked into the upper righthand corner rather than being displayed prominently from the moment you land on the site.

The same is true for Great Win Casino, Wazamba, and Casitsu. Their sites feel much clunkier than Jackpot City’s and lack the navigational guidance we appreciated about JackpotCity’s design.

How to sign up to Jackpot City casino?

  • 1
    Head over to the Jackpot City home page and click the yellow “Sign Up” button
  • 2
    Complete the online registration form that appears by answering the prompts; required details include your legal name, date of birth, and a valid address
  • 3
    Select a payment method, and provide any relevant details that will connect your JackpotCity account to your card, digital wallet, or bank account
  • 4
    Create a unique username and secure password
  • 5
    Confirm that you are of legal gambling age in New Zealand (20)
  • 6
    Opt-in for promotional offers and special bonuses
  • 7
    Log into your account, and make your first Jackpot City real money deposit; you can also make a $1 Jackpot City deposit, or get the Jackpot City $1 deposit bonus for 80 free spins on Mega Moolah, one of their most popular games

Verdict - an NZ go-to casino

Jackpot City offers an impressive array of online pokies, table games, and live dealer games. You can play plenty of free demos after creating account, or start depositing and receive up to 4 match bonus offers of 100% up to NZ$450.

Add in their VIP program and all the perks that come with that, it's no surprise that the casino has been around since 1998.

The biggest downside to Jackpot City is its lack of no deposit bonus codes. But that's the same for many other popular casinos, which is why it gets a high rating in our books and is commonly featured on our top casino lists.

Jackpot City NZ casino FAQs

Is Jackpot City casino legit in NZ?

Yes, Jackpot City is legit and safe for NZ players to enjoy. It’s registered and regulated by the Alderney Gambling Control Commission, a premier online casino licensing organization. It also boasts an eCOGRA Seal of Approval, which endorses fair play and an ethical responsible gaming environment. 

Another vouch of legitimacy for Jackpot City is its years of operation. Founded in 1998, it’s attracted millions of players from around the world over the last 25 years.

Does Jackpot City actually pay out?

Yes, it does. Jackpot City is audited by eCOGRA, one of the premier safety organisations in online casino, and holds a valid license from the Alderney Gambling Control Commission (license number 155 C1). Jackpot City has been in operation for over 25 years, and would never have made it that far if they had a reputation for not paying out winnings.

How do you withdraw your money from Jackpot City?

You can withdraw winnings by logging into your account and click the Banking tab. From there, you can select “Withdrawal” from the banking menu. Choose your preferred payment method, and enter any applicable details. We provide more details the Jackpot City casino withdrawals policy earlier on.

How long do Jackpot City withdrawals take?

All Jackpot City withdrawals have a 24-hour pending period; after the money is released from the online casino, the exact amount of time it takes will depend on your preferred payment provider. The average amount of time for a Jackpot City withdrawal is 24 to 48 hours but you can read more about Jackpot City withdrawal times here.

How many games are available at JackpotCity?

There are around 600 games currently available at Jackpot City. Some pages on its site advertise “over 400” and others promote “over 500.” Our research has found that 600 seems to be the most accurate reflection of the current amount of games in the casino’s library. Check out our breakdown of Jackpot City casino games above.

Can you use PayPal at JackpotCity NZ?

No, PayPal is not a valid payment method at Jackpot City. In general, most New Zealand online casinos do not support PayPal for deposits or withdrawals. However, there are other eWallets and card options you can use if you don’t want to link your bank account.

What are the best online pokies at Jackpot City?

Our picks for the best would be Mega Diamonds Jackpot, Immortal Romance, and Break Da Bank Again. All three are powered by Microgaming (aka Games Global), one of the biggest developers in online casino. Jackpot City also hosts various slot games by NetEnt, which are well worth considering. Check out our full breakdown of Jackpot City games.

Ramona Depares

Written by Ramona Depares

Badge verified
NZ casino expert

Ramona Depares is an award-winning journalist focused on cultural and entertainment related content. Based in the Mediterranean gaming hub of Malta, she has taken a deep interest in gambling related news since the earliest days and has seen the global landscape evolve. Ramona specialises in the legal and regulatory aspects of gaming across multiple jurisdictions, with specific interest in NZ and US markets. She is also a best-selling author of fiction and non-fiction books.

How we review

We use a 25-step review process that deep-dives into seven different categories. These are security, games, bonuses, banking, customer care, mobile, and localisation. We scrutinise licenses, game fairness, SSL encryption, game variety, progressive jackpots, bonus quality, smooth transactions, and responsive customer support. High-scoring casinos meet these criteria, attesting to a smooth, fair, and secure platform. Conversely, our "Sites to Avoid" list flags casinos lacking in these aspects, warning you about potential issues like unfair fund confiscation, poor customer service, and slow payouts.

Welcome Bonus
100% up to €1,600