Jackpot City Casino review for NZ players (2025)
With over 2 decades of experience, Jackpot City casino is a respected name in the online gambling world. Launched in 1998, the casino boasts over 600 online casino games, including pokies, jackpot games & live dealer tables. Learn more in our review below.
Preview of Jackpot City casino NZ
Jackpot City offers an impressive array of online pokies, table games, and live dealer games. You can play plenty of free demos after creating account, or start depositing and receive up to 4 match bonus offers of 100% up to NZ$450.Add in their VIP program and all the perks that come with that, it's no surprise that the casino has been around since 1998.The biggest downside to Jackpot City is its lack of no deposit bonus codes. But that's the same for many other popular casinos, which is why it gets a high rating in our books and is commonly featured on our top casino lists.
Pros
- Established brand
- Alderney Gambling Control Commission licensed (License number 155 C1)
- Easy sign-up process that takes just a few minutes
- Exclusive NZ$1,800 welcome bonus
- Big progressive jackpots
Cons
- No deposit bonuses are scarce
Play JackpotCity's most popular games for free
With over 600 titles, Jackpot City has a smaller collection of games than other sites. That said, they focus on quality releases from the likes of Games Global (Microgaming) and Pragmatic Play. Check out the most popular games for free below before signing up.
Jackpot City NZ details
🏢Casino Name | Jackpot City Casino | 🤵Owner | Digimedia Limited Casinos |
🗓️Year Established | 1998 | 🎲Number of Games | 500+ |
🎰Games offered | Slots, Blackjack, Roulette, Baccarat, Video Poker, Live Games, Bingo, Keno, Craps, Scratchcards | ⚙️Software Used | Microgaming, NetEnt, Playtech, Crazy Tooth Studio, Foxium + 2 more |
📱Compatible Devices | Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry | ↩️Payout Percentage | 98.84% |
💸Payout Days | 1+ days | 💰Max Jackpot | 5,000,000 |
🌍Languages | German, Greek, English, Spanish, Finnish + 7 more | 💁Customer Support | Email, Live chat, Phone |
🏧Banking Options | Visa, Mastercard + 9 more |
Claim a great welcome bonus with added free spins
"JackpotCity regularly offers one of the best welcome bonuses in NZ. When I tested the casino, I managed to pick up a 100% match bonus on my first deposit. This welcome bonus stretched to my fourth deposit too, allowing me to claim up to $4,500. Free spins each time only sweetened the deal, with an accesible minimum deposit of just $10."
| Welcome bonus | Exclusive - up to NZ$4,500 |
| Bonus code | Not required |
| Wagering requirements | 35x |
| Min. deposit | NZ$10 |
| No deposit bonus | No |
| Free spins bonus | Yes |
| VIP section | Multi-tiered JackpotCity loyalty program |
| Other promos | Daily, weekly, monthly free spins promos on selected pokies |
How does the Jackpot City bonus work? Exclusive bonus details
| Deposit | Bonus |
|---|---|
| 1st deposit | 100 bonus spins |
| After 1st deposit | 100% deposit match up to NZ$500 + 10 bonus spins |
| 2nd deposit | 100% deposit match up to NZ$1,000 + 25 bonus spins |
| 3rd deposit | 100% deposit match up to NZ$1,000 + 25 bonus spins |
| 4th deposit | 100% deposit match up to NZ$2,000 + 50 bonus spins |
Jackpot City bonus codes — do you need them?
No, you don’t. In fact, the Jackpot City online casino does not offer any bonus codes to its players. To be fair this is the same for more online casinos in New Zealand.In order to receive the welcome bonus as well as most other promotions, you must register as a new player and meet the minimum deposit requirements.The lack of JackpotCity casino promo codes is hardly a deal breaker. Codes have fallen out of favour, and we prefer bonuses that apply automatically.Jackpot City free spins & no deposit bonuses
At the time of writing there is no JackpotCity no deposit bonus, so you will need make a deposit to be eligible for their welcome bonus. Free credits are pretty scarce at online casino sites. Check back to our list of NZ no deposit bonuses for any exclusive bonuses we've been able to secure.As for JackpotCity free spins, they're only available to existing players as part of daily offers and the loyalty program. This is where the New Zealand online casino does lose some points when compared to others. Check out our Big Boost casino review to find a site that offers both a match bonus and deposit free spins to new customers.A jam-packed (if slightly small) collection of games
"The Jackpot City NZ casino lobby has around 600 games to choose from. These range from video slots (pokies), progressive jackpots, card and table games, as well as a live dealer section powered by Evolution Gaming & Ezugi, two of the top-tier brands in live casino games. I like that there is a diverse collection to choose from, ranging from classic games to highly volatile ones like Mega Moolah. Yes, JackpotCity is a Microgaming online casino, but also offers many other software provider options."
| Game type | Number of games | Popular titles |
|---|---|---|
| Pokies (Slot games) | 300+ | 9 Masks of Fire, Amazon Kingdom |
| Progressive jackpots | 40+ | Mega Moolah, Major Millions |
| Blackjack | 34+ | Atlantic City Blackjack, Perfect Strategy Blackjack |
| Roulette | 14+ | Multi Wheel European Roulette Gold, Premier Roulette |
| Other table games | 25+ | Caribbean Stud, Three Card Poker, Sic bo |
| Live dealer games | 83+ | Monopoly Live |
Jackpot City online casino software
JackpotCity's selection of game providers is on the higher side with quality names like Microgaming, NetEnt, Pragmatic Play and more.- Microgaming: A stellar brand in the casino world, most known for their record-breaking jackpot generator, Mega Moolah.
- NetEnt: A Swedish firm specialising in slots and table games. Their Starburst title is one of the most-played online pokies of all time, and if you've ever played a simulated blackjack or roulette game, we'd wager there's a solid 50% chance it was NetEnt's.
- Pragmatic Play: An established brand with eight years under its belt, famous for crafting incredible casino games, such as their Gold titles and their Drop Pots.
Choose from 10+ payment providers
"Kiwis can trust their Jackpot City withdrawal will be secure thanks to the casino’s use of major payment processors like Visa, Skrill, and Apple Pay. You can also directly link your bank account yo your online casino account for electronic funds transfer. Deposit methods are on par with many other top online casinos. Where they do fall short though is crypto. At the time of writing, Jackpot City does not allow you to deposit money (or make a withdrawal) using bitcoin. If you are set on cryptocurrencies then we recommend reading our NZ 7bit casino review.
Jackpot City withdrawal times & other transaction details
Because of their global reputation, Jackpot City is considered a secure casino when it comes to payments. Joining the NZ$1 minimum deposit casino family, the casino is a step ahead of the rest in terms of their transaction policy.Below is a complete breakdown how payments work at the casino. Note that not every provider is available for both deposits and withdrawals, so you may need to use two different payment providers if your preferred one is not available for your desired transaction.Payment details
| Payment method | Available on deposits | Min. deposit | Available on withdrawals | Withdrawal time |
|---|---|---|---|---|
| Visa | ✅ | NZ$5 | ✅ | 1 to 3 business days |
| Mastercard | ✅ | NZ$5 | ❌ | N/A |
| Apple Pay | ✅ | NZ$5 | ❌ | N/A |
| MuchBetter | ✅ | NZ$5 | ✅ | 1 to 2 business days |
| ecoPayz | ✅ | NZ$5 | ✅ | 1 to 2 business days |
| Neteller | ✅ | NZ$5 | ✅ | 1 to 2 business days |
| Paysafecard | ✅ | NZ$10 | ❌ | N/A |
| Neosurf | ✅ | NZ$10 | ❌ | N/A |
| Skrill 1-tap | ✅ | NZ$5 | ❌ | N/A |
Is Jackpot City casino safe for NZ players?
"With 20+ years of experience in online gambling, i can safely say that Jackpot City is one of the most trusted casinos for New Zealand players. They are available in some 30+ regions, if they had raised any eyebrows over the years you'd have heard about it by now - or at least we would have!"
- Alderney Gambling Control Commission
- eCOGRA
- BeGambleAware
Enjoy JackpotCity on mobile via app or browser
"Compared to other casinos, Jackpot City is on par with top mobile casinos. It’ offers a great mobile app, for iOS and Android, though you can play from within your mobile browser too. The quality doesn't falter between desktop and mobile version, with plenty of games to enjoy and an easy payment process."
How to download JackpotCity casino app?
- 1If you’re on iOS, head to the App Store, and if you’re on Android, visit the Google Play store
- 2Search “JackpotCity casino” in the search bar
- 3Tap “download” and wait for it to complete; Android users will have to select the APK and tap it to complete the installation process, which takes 2-5 minutes depending on your internet speed and device
- 4Locate the downloaded app icon on your phone or tablet’s screen
- 5Open the app and enter your casino account details
24/7 customer support for NZ players
"Jackpot City has a friendly customer support team that’s available 24 hours a day, 7 days a week in multiple languages. However, the casino only promotes its live chat feature as a means of getting help, and I wasn't able to find any current details regarding their email or phone number for players."
| Live chat | 24/7 |
| N/A | |
| Phone number | N/A |
| Other channels | N/A |
Sign up in under a minute
"It’s easy to create an account and make a cash bet at Jackpot City NZ, in fact it took me less than 1 minute. The site’s clean layout is easy to read and has a smooth navigation. As we saw earlier, the same can be said for their mobile version which is possibly more initutive than desktop."
How to sign up to Jackpot City casino?
- 1Head over to the Jackpot City home page and click the yellow “Sign Up” button
- 2Complete the online registration form that appears by answering the prompts; required details include your legal name, date of birth, and a valid address
- 3Select a payment method, and provide any relevant details that will connect your JackpotCity account to your card, digital wallet, or bank account
- 4Create a unique username and secure password
- 5Confirm that you are of legal gambling age in New Zealand (20)
- 6Opt-in for promotional offers and special bonuses
- 7Log into your account, and make your first Jackpot City real money deposit; you can also make a $1 Jackpot City deposit, or get the Jackpot City $1 deposit bonus for 80 free spins on Mega Moolah, one of their most popular games
Design and usability
We found Jackpot City’s straightforward home page refreshing compared to other NZ online casinos that can feel clunky and complicated. Spin Casino, for example, provides no information about their casino on their homepage and instead reserves the space solely to advertise games. The “sign up” button is tucked into the upper righthand corner rather than being displayed prominently from the moment you land on the site.The same is true for Great Win Casino, Wazamba, and Casitsu. Their sites feel much clunkier than Jackpot City’s and lack the navigational guidance we appreciated about JackpotCity’s design. Galactic Wins is one casino that can hold up to Jackpot City in terms of design.Jackpot City NZ casino FAQs
Is Jackpot City casino legit in NZ?
Does Jackpot City actually pay out?
How do you withdraw your money from Jackpot City?
How long do Jackpot City withdrawals take?
How many games are available at JackpotCity?
Can you use PayPal at JackpotCity NZ?
What are the best online pokies at Jackpot City?
Pokies available worldwide
JackpotCity is one of the best online casinos in New Zealand, but did you know they're also a world-renowned site? Launched in 1998 by Baytree Interactive Ltd, the site accepts players from across the globe and has headquarters in Guernsey.
- Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey
- info@jackpotcity.com
Adam Volz is an online gambling expert who specialises in researching and writing content to help players find the best casino for them. Expect Adam to use his attention to detail and experience working in different markets worldwide to find the best online casino experiences around!
Ian grew up in Malta, Europe's online gaming hub and home of top casino regulators and auditors such as eCOGRA and the Malta Gaming Authority. After completing his Master's degree in Glasgow, he returned to Malta and started writing about casinos. He's worked on hundreds of casinos across the US, New Zealand, Canada, and Ireland, and is a go-to authority for Casino.org's team.
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