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Jackpot City Casino review for NZ players (2025)

4.8/5

With over 2 decades of experience, Jackpot City casino is a respected name in the online gambling world. Launched in 1998, the casino boasts over 600 online casino games, including pokies, jackpot games & live dealer tables. Learn more in our review below.

Adam Volz
Adam VolzContent Editor
JackpotCity Casino
Casino.org Welcome BonusUp to NZ$1,600 + 400 bonus spins
playersvisited this casino in the last 24h
Overall Rating
4.8/5
Bonuses & Offers
4.5
Software & Games
4.9
Withdrawal Speed
5.0
Security
4.7

Preview of Jackpot City casino NZ

Jackpot City offers an impressive array of online pokies, table games, and live dealer games. You can play plenty of free demos after creating account, or start depositing and receive up to 4 match bonus offers of 100% up to NZ$450.Add in their VIP program and all the perks that come with that, it's no surprise that the casino has been around since 1998.The biggest downside to Jackpot City is its lack of no deposit bonus codes. But that's the same for many other popular casinos, which is why it gets a high rating in our books and is commonly featured on our top casino lists.
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Pros

  • Established brand
  • Alderney Gambling Control Commission licensed (License number 155 C1)
  • Easy sign-up process that takes just a few minutes
  • Exclusive NZ$1,800 welcome bonus
  • Big progressive jackpots

Cons

  • No deposit bonuses are scarce

Play JackpotCity's most popular games for free

With over 600 titles, Jackpot City has a smaller collection of games than other sites. That said, they focus on quality releases from the likes of Games Global (Microgaming) and Pragmatic Play. Check out the most popular games for free below before signing up.

Gold Blitz Extreme
Big Bass Bonanza
1
Epic Strike Roulette 9 Masks of Fire
Sweet Bonanza

Jackpot City NZ details

🏢Casino Name
Jackpot City Casino
🤵Owner
Digimedia Limited Casinos
🗓️Year Established
1998
🎲Number of Games
500+
🎰Games offered
Slots, Blackjack, Roulette, Baccarat, Video Poker, Live Games, Bingo, Keno, Craps, Scratchcards
⚙️Software Used
Microgaming, NetEnt, Playtech, Crazy Tooth Studio, Foxium + 2 more
📱Compatible Devices
Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry
↩️Payout Percentage
98.84%
💸Payout Days
1+ days
💰Max Jackpot
5,000,000
🌍Languages
German, Greek, English, Spanish, Finnish + 7 more
💁Customer Support
Email, Live chat, Phone
🏧Banking Options
Visa, Mastercard + 9 more

Claim a great welcome bonus with added free spins

4.5
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Adam's opinion

"JackpotCity regularly offers one of the best welcome bonuses in NZ. When I tested the casino, I managed to pick up a 100% match bonus on my first deposit. This welcome bonus stretched to my fourth deposit too, allowing me to claim up to $4,500. Free spins each time only sweetened the deal, with an accesible minimum deposit of just $10."

Welcome bonusExclusive - up to NZ$4,500
Bonus codeNot required
Wagering requirements35x
Min. depositNZ$10
No deposit bonusNo
Free spins bonusYes
VIP sectionMulti-tiered JackpotCity loyalty program
Other promosDaily, weekly, monthly free spins promos on selected pokies
While most NZ casinos offer between NZ$500 to NZ$1,000, Jackpot City’s regular welcome bonus match of up to NZ$1,600 makes it one of the most generous online. The fact that we've been able to secure an even better exclusive offer of NZ$4,500 puts this at the top of it's game.While there may not be any Jackpot City Casino bonus codes, there are many special bonuses you can enjoy regularly. Try your hand at the Daily Deal and the JackpotCity Bonus Wheel for free spins on popular video pokies.You can also enrol in the JackpotCity VIP Program and play casino games to rack up loyalty rewards. There are six tiers to climb: bronze, silver, gold, platinum, diamond, and privé. It’s important to note that each level has a minimum points requirement, and you’ll have to maintain that balance to keep your ranking.

How does the Jackpot City bonus work? Exclusive bonus details

DepositBonus
1st deposit100 bonus spins
After 1st deposit100% deposit match up to NZ$500 + 10 bonus spins
2nd deposit100% deposit match up to NZ$1,000 + 25 bonus spins
3rd deposit100% deposit match up to NZ$1,000 + 25 bonus spins
4th deposit100% deposit match up to NZ$2,000 + 50 bonus spins

Jackpot City bonus codes — do you need them?

No, you don’t. In fact, the Jackpot City online casino does not offer any bonus codes to its players. To be fair this is the same for more online casinos in New Zealand.In order to receive the welcome bonus as well as most other promotions, you must register as a new player and meet the minimum deposit requirements.The lack of JackpotCity casino promo codes is hardly a deal breaker. Codes have fallen out of favour, and we prefer bonuses that apply automatically.

Jackpot City free spins & no deposit bonuses

At the time of writing there is no JackpotCity no deposit bonus, so you will need make a deposit to be eligible for their welcome bonus. Free credits are pretty scarce at online casino sites. Check back to our list of NZ no deposit bonuses for any exclusive bonuses we've been able to secure.As for JackpotCity free spins, they're only available to existing players as part of daily offers and the loyalty program. This is where the New Zealand online casino does lose some points when compared to others. Check out our Big Boost casino review to find a site that offers both a match bonus and deposit free spins to new customers.

A jam-packed (if slightly small) collection of games

4.9
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Adam's opinion

"The Jackpot City NZ casino lobby has around 600 games to choose from. These range from video slots (pokies), progressive jackpots, card and table games, as well as a live dealer section powered by Evolution Gaming & Ezugi, two of the top-tier brands in live casino games. I like that there is a diverse collection to choose from, ranging from classic games to highly volatile ones like Mega Moolah. Yes, JackpotCity is a Microgaming online casino, but also offers many other software provider options."

Game typeNumber of gamesPopular titles
Pokies (Slot games)300+9 Masks of Fire, Amazon Kingdom
Progressive jackpots40+Mega Moolah, Major Millions
Blackjack34+Atlantic City Blackjack, Perfect Strategy Blackjack
Roulette14+Multi Wheel European Roulette Gold, Premier Roulette
Other table games25+Caribbean Stud, Three Card Poker, Sic bo
Live dealer games83+Monopoly Live
With over 600 games to choose from, Jackpot City NZ is a well-rounded online casino with a good collection of games. Is it the best online casino when it comes to this area? Possibly not. Spin Casino, for instance, has 1000+ games.That said, it's on par with the top casinos. Plus it offers enough of a range to suit all kinds of players.

Jackpot City online casino software

JackpotCity's selection of game providers is on the higher side with quality names like Microgaming, NetEnt, Pragmatic Play and more.
  • Microgaming: A stellar brand in the casino world, most known for their record-breaking jackpot generator, Mega Moolah.
  • NetEnt: A Swedish firm specialising in slots and table games. Their Starburst title is one of the most-played online pokies of all time, and if you've ever played a simulated blackjack or roulette game, we'd wager there's a solid 50% chance it was NetEnt's.
  • Pragmatic Play: An established brand with eight years under its belt, famous for crafting incredible casino games, such as their Gold titles and their Drop Pots.

Choose from 10+ payment providers

5.0
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Adam's opinion

"Kiwis can trust their Jackpot City withdrawal will be secure thanks to the casino’s use of major payment processors like Visa, Skrill, and Apple Pay. You can also directly link your bank account yo your online casino account for electronic funds transfer. Deposit methods are on par with many other top online casinos. Where they do fall short though is crypto. At the time of writing, Jackpot City does not allow you to deposit money (or make a withdrawal) using bitcoin. If you are set on cryptocurrencies then we recommend reading our NZ 7bit casino review.

Jackpot City withdrawal times & other transaction details

Because of their global reputation, Jackpot City is considered a secure casino when it comes to payments. Joining the NZ$1 minimum deposit casino family, the casino is a step ahead of the rest in terms of their transaction policy.Below is a complete breakdown how payments work at the casino. Note that not every provider is available for both deposits and withdrawals, so you may need to use two different payment providers if your preferred one is not available for your desired transaction.

Payment details

Payment methodAvailable on depositsMin. depositAvailable on withdrawalsWithdrawal time
Visa
NZ$5
1 to 3 business days
Mastercard
NZ$5
N/A
Apple Pay
NZ$5
N/A
MuchBetter
NZ$5
1 to 2 business days
ecoPayz
NZ$5
1 to 2 business days
Neteller
NZ$5
1 to 2 business days
Paysafecard
NZ$10
N/A
Neosurf
NZ$10
N/A
Skrill 1-tap
NZ$5
N/A

Is Jackpot City casino safe for NZ players?

5.0
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Adam's opinion

"With 20+ years of experience in online gambling, i can safely say that Jackpot City is one of the most trusted casinos for New Zealand players. They are available in some 30+ regions, if they had raised any eyebrows over the years you'd have heard about it by now - or at least we would have!"

The devil is of course in the details which brings us to the casinos licensing and certification. First off, JackpotCity is licensed by the Alderney Gambling Control Commission, holding license number 155 C1, and was previously regulated by the Malta Gaming Authority. Many top online casinos like Rabona, Greatwin and Casistsu have a Curacao licence, which is easier to obtain.Like many others, the casino displays a big eCOGRA seal in their footer. JackpotCity goes one step further by linking to their recently updated eCOGRA certification. Speaking of transparency, the casino also makes their terms easily accessible and their policy is fair.Jackpot City has done good work looking out for its Kiwi players. The footer at Jackpot City links to Gambling Therapy, a service by Gordon Moody, and displays safety stamps from the following authorities:
  • Alderney Gambling Control Commission
  • eCOGRA
  • BeGambleAware

Enjoy JackpotCity on mobile via app or browser

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Adam's opinion

"Compared to other casinos, Jackpot City is on par with top mobile casinos. It’ offers a great mobile app, for iOS and Android, though you can play from within your mobile browser too. The quality doesn't falter between desktop and mobile version, with plenty of games to enjoy and an easy payment process."

When it comes to mobile play, you can either log into the instant play mobile version of the site on your browser or download the Jackpot City app for iOS or Android. You can find the app on leading platforms like the Apple App Store.The selection of games is still extremely broad with over 95% of desktop games available on mobile devices. Whether it's pokies, live dealer games like live roulette or even other games like scratch cards - they're all available on mobile.The Jackpot City mobile casino NZ looks just like it does on desktop, and the navigation menu is conveniently located at the bottom of the screen for quick access. Bonus credits can of course also be claimed on all devices, as is the case for all the benefits at the casino.

How to download JackpotCity casino app?

  1. 1
    If you’re on iOS, head to the App Store, and if you’re on Android, visit the Google Play store
  2. 2
    Search “JackpotCity casino” in the search bar
  3. 3
    Tap “download” and wait for it to complete; Android users will have to select the APK and tap it to complete the installation process, which takes 2-5 minutes depending on your internet speed and device
  4. 4
    Locate the downloaded app icon on your phone or tablet’s screen
  5. 5
    Open the app and enter your casino account details

24/7 customer support for NZ players

4.0
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Adam's opinion

"Jackpot City has a friendly customer support team that’s available 24 hours a day, 7 days a week in multiple languages. However, the casino only promotes its live chat feature as a means of getting help, and I wasn't able to find any current details regarding their email or phone number for players."

It’s likely best to use the chat feature, which you can access on desktop or mobile. If you’re in the lobby, you can start a chat right away. You can also navigate to the menu on mobile to access support.To get in touch with a rep, you’ll need to enter the email address linked to your account.There’s also an FAQ page that answers many common questions and troubleshoots issues players might experience. Live chat and FAQs are par for the course in online casino support, so JackpotCity doesn’t differ from its competitors in this area.
Live chat24/7
EmailN/A
Phone numberN/A
Other channelsN/A

Sign up in under a minute

5.0
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Adam's opinion

"It’s easy to create an account and make a cash bet at Jackpot City NZ, in fact it took me less than 1 minute. The site’s clean layout is easy to read and has a smooth navigation. As we saw earlier, the same can be said for their mobile version which is possibly more initutive than desktop."

How to sign up to Jackpot City casino?

  1. 1
    Head over to the Jackpot City home page and click the yellow “Sign Up” button
  2. 2
    Complete the online registration form that appears by answering the prompts; required details include your legal name, date of birth, and a valid address
  3. 3
    Select a payment method, and provide any relevant details that will connect your JackpotCity account to your card, digital wallet, or bank account
  4. 4
    Create a unique username and secure password
  5. 5
    Confirm that you are of legal gambling age in New Zealand (20)
  6. 6
    Opt-in for promotional offers and special bonuses
  7. 7
    Log into your account, and make your first Jackpot City real money deposit; you can also make a $1 Jackpot City deposit, or get the Jackpot City $1 deposit bonus for 80 free spins on Mega Moolah, one of their most popular games

Design and usability

We found Jackpot City’s straightforward home page refreshing compared to other NZ online casinos that can feel clunky and complicated. Spin Casino, for example, provides no information about their casino on their homepage and instead reserves the space solely to advertise games. The “sign up” button is tucked into the upper righthand corner rather than being displayed prominently from the moment you land on the site.The same is true for Great Win Casino, Wazamba, and Casitsu. Their sites feel much clunkier than Jackpot City’s and lack the navigational guidance we appreciated about JackpotCity’s design. Galactic Wins is one casino that can hold up to Jackpot City in terms of design.

Jackpot City NZ casino FAQs

Pokies available worldwide

JackpotCity is one of the best online casinos in New Zealand, but did you know they're also a world-renowned site? Launched in 1998 by Baytree Interactive Ltd, the site accepts players from across the globe and has headquarters in Guernsey.

Ground Floor, Kingsway House
  1. Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey
  2. info@jackpotcity.com

Adam Volz is an online gambling expert who specialises in researching and writing content to help players find the best casino for them. Expect Adam to use his attention to detail and experience working in different markets worldwide to find the best online casino experiences around!

Ian grew up in Malta, Europe's online gaming hub and home of top casino regulators and auditors such as eCOGRA and the Malta Gaming Authority. After completing his Master's degree in Glasgow, he returned to Malta and started writing about casinos. He's worked on hundreds of casinos across the US, New Zealand, Canada, and Ireland, and is a go-to authority for Casino.org's team.

Welcome BonusUp to NZ$1,600 + 400 bonus spins