Sportsbook Operator Promo Spending Wanes Amid Profitability Focus

Lavish promotional bonuses to attract new clients are hallmarks of the US iGaming and online sports wagering industries, but operators’ dependence on that strategy is waning amid an industrywide focus on profitability.

In Michigan and Pennsylvania, two mature markets permitting both iGaming and sports wagering, promotional spending as a percentage of net gaming revenue (NGR) is below the long-term average over the trailing three and 12 months, according to data cited by Eilers & Krejcik Gaming (EKG).

There is a broader downtrend in promotional intensity that we think reflects the maturation of these markets and the current, more profit-focused US online sportsbook (OSB) backdrop,” noted the research firm.

Those trends extend recent efforts to rationalize marketing and promotional spending as investors demand greater emphasis on profitability while displaying displeasure with operators’ efforts to gain market share while losing money.

Operator-Level Promo Spending Trends

Using Michigan and Pennsylvania as the templates, FanDuel, a unit of Flutter Entertainment (OTC: PDYPY), has been spending slightly less in those markets relative to its long-term average while rival DraftKings (NASDAQ: DKNG) has materially pared promo expenditures in those jurisdictions.

“DraftKings took over the top spot in US online gambling market share in August, with a 32.5% share, per our tracking and estimates. That surpassed FanDuel’s 29.6% share, with the trend seemingly continuing into September from states that have reported data so far,” added EKG.

Rush Street Interactive’s (NYSE: RSI) BetRivers is the only operator that’s spent more on promotions relative to NGR over the past three months and year compared to its long-term average, but analysts appear to be at peace with that because the operator often converts sports bettors to iGaming clients.

“We note BetMGM has the highest promo intensity among the selected operators, perhaps as a response to declining market share in recent months,” said EKG.

Promo Spending Outlook

Promotional spending is, arguably, the elephant in the regulated sports betting room, because operators need to spend to acquire and retain customers. But that often comes at the expense of attaining profitability.

The important questions are can operators keep a lid on promo expenditures during football season and will new entrants, such as Fanatics and ESPN Bet, force a new promo war?