Oyo Las Vegas Masquerades as Fake Hotel on Booking Sites

If you’re running one of the most notoriously poorly reviewed hotels in Las Vegas, one way to escape your reputation is pretending to be a different hotel entirely. That’s the strategy Oyo Las Vegas appears to be using, listing itself under fake names with AI‑altered photos on major booking platforms.

Travelers recently discovered Oyo appearing online as “Palette Las Vegas” and “Collection O Las Vegas,” neither of which exists in reality. (Though they might if Oyo rebrands, they don’t yet.)

The listings feature digitally doctored photos overwriting Oyo’s branding and depicting a more modern, polished property. Casino.org found them on Expedia, Booking.com, Travelocity, Orbitz, Trip.com, and on Oyo’s own website.)

Catfish Hunter

The issue gained attention after social media influencer Jennifer Gay, who posts as Vegas Starfish, shared a report from a TikTok user. Ariana Patiño, who admits not knowing that much about Vegas, thought she had stumbled upon a bargain just a 10-minute walk from the Strip near Tropicana Avenue. She didn’t realize she had booked Oyo — a name she already knew to avoid — until she arrived.

Gay has repeatedly ranked Oyo as one of the worst hotels in Las Vegas, citing cleanliness, safety concerns, and broken amenities. Patiño’s experience reinforced those complaints.

Oyo’s choice of aliases isn’t random. Palette is a legitimate brand owned by Oyo’s parent company, Prism (formerly Oravel Stays). Prism oversees several hotel lines, including Oyo, Motel 6, Townhouse, Sunday, and Palette.

The company’s Las Vegas property has struggled for years. In October 2025, Oyo corporate removed its operator, Highgate Hotels, following a cybersecurity incident. Since then, the hotel has been described by guests and industry observers as inconsistent and poorly managed.

The Best Laid Scams

Ironically, Oyo’s page on Expedia has 6 stars out of 10 in 2,314 reviews, whereas Palette’s — thanks to a single negative review left on Aug. 3, 2026 — now features 2 stars.

The negative reviewer, Ron R., complained that the hotel name was incorrect, the signage was nonexistent, and the elevators were out of service. He described navigating stairwells without guidance and said staff offered no assistance. His summary: the experience felt unsafe and chaotic.

The following reply, which came from an account named Palette, was posted on Aug. 4: “The issues you encountered, including the incorrect hotel name, lack of signage, and non-functioning elevators, are serious concerns that we are addressing with urgency. We understand the potential safety risks involved and are committed to ensuring that such situations do not occur again.”

Oyo has not issued a public statement addressing the issue. If it does, we will update this article with it.