New AI Identifies Problem Gamblers Through Facial Recognition Technology
Posted on: January 23, 2018, 06:00h.
Last updated on: January 23, 2018, 04:08h.
Casino security may have just moved into a brave new world, or a creepy Orwellian nightmare, depending on your point of view.

Artificial intelligence company Human claimed this week to have developed new technology that combines facial recognition software with artificial emotional intelligence (AEI) to create a program that can monitor player anxiety and depression in real-time by analysing “subliminal facial expressions.”
Casinos were early adopters of facial recognition technology, specifically “scale-invariant feature transform” (SIFT) software, but this is largely used to spot known card counters so they can be summarily ejected from the premises. And it also helps identify new ones by recognizing players who appear to be making suspicious bets with questionable regularity, just so they can be ejected from the premises in the future.
Future of Social Responsibility
But Human is proposing something else entirely. The company believes its software will contribute to social responsibility in the casino sector by identifying potential problem gamblers. It will do this by using deep learning which will decipher “characteristic traits and emotions,” as Yi Xu, CEO and founder of Human explains.
“When it comes to the world of gambling, social responsibility is a big focus area,” he said in a presser this week.
The ongoing scanning of people’s emotions and characteristics in casinos and other gambling environments has provided our clients with the ability to flag any extreme highs and lows in players’ emotions, for example, if a player is gambling irresponsibly or while distressed.”
“When narrowed down to extreme happiness, sadness, nervousness amongst others, it is giving providers the foresight and ability to increase their commitment to social responsibility, to track behavior and to take appropriate action in advance of a situation worsening,” he added.
Training Tool for Poker Players?
Setting aside, for now, all legal, political and philosophical questions about personal freedom and privacy, this is unlikely to be something casinos will embrace wholeheartedly, unless instructed to do by gambling regulators as a condition of their licensing.
But Human’s technology has other applications, which include advanced poker training; specifically helping players to regulate their poker faces and eliminate non-verbal tells at the table.
This seems more promising. Having toppled mankind as the universe’s most dominant force in heads-up no limit hold’em, it’s nice that AI is now giving something back to the shell-shocked poker community.
Related News Articles
Richmond Casino Project to Remain on November Ballot
Atlantic City’s Ocean Resort Casino Sold Six Months After Opening
Mexico Plans to Review State Issued Casino Licenses
Most Popular
Las Vegas Karaoke Bar Sued to Tune of $264M for Skirting Royalties
Petersburg City Council Reignites Casino Effort After Richmonders Vote ‘No’
Las Vegas Sands Owner Dr. Miriam Adelson Says Hamas Supporters ‘Dead to Us’
Miriam Adelson Using Sands Stock Cash to Buy Dallas Mavericks Majority
Most Commented
-
F1 to Remove Tunnel Population Living Beneath Las Vegas Strip
November 14, 2023 — 28 Comments— -
Edwin Castro is Rightful Winner of $2.08B Powerball, Lawyer Says Video Proves
November 16, 2023 — 13 Comments— -
Court Voids Nassau Coliseum Lease Transfer for Sands New York Casino Plan
November 10, 2023 — 9 Comments— -
VEGAS MYTHS RE-BUSTED: The Old MGM Grand Was Imploded After the Fire
November 17, 2023 — 8 Comments— -
Sands Nassau County Casino Effort Scores Win in New York Appeals Court
November 12, 2023 — 6 Comments—
No comments yet