Big Win Vegas is a new online casino that brings the excitement of Vegas slots to your laptop, phone and tablet. With over 500 different games, Big Win Vegas won us over right from the start. As well as the huge game selection, we found great customer support and some interesting promotions for users. We also found one or two areas we think can improve. You can read about all of it in our Big Win Vegas review 2020.
|Casino Name||Big Win Vegas|
|Years in operation||3|
|Number of Casino Games||400+|
|Games offered||Slots, Blackjack, Roulette, Live Dealer, Bingo|
|Welcome Bonus||500 Free Spins|
There are a few different ways to fund your Big Win Vegas account. PayPal, Visa and Mastercard are the most popular options. We were happy to see that Big Win Vegas accepts PayPal as a payment method, although we’re missing other e-wallets like NETELLER and Skrill.
Deposits & withdrawals
The cashier section of the site is really well designed, so depositing is quick and simple. There are no extra processing fees, and our money was available to gamble with instantly.
There are no fees for withdrawing either, which is always a plus. You can withdraw using the same method you used to deposit, and the process is just as easy as depositing.
One criticism we have is the mandatory 72-hour pending period once you request a withdrawal. This can lead to some frustrating delays as you wait for your money, and we hope Big Win Vegas gets rid of the pending period in the future.
Jumpman Gaming, which operates the site, has two different gambling licenses. For players in most countries, Big Win Vegas is licensed by the Alderney Gambling Control Commission. For players in the United Kingdom, Big Win Vegas is regulated by the UK Gambling Commission.
Having multiple licenses is always a good sign. It’s a big reason to trust Big Win Vegas to protect your money and run its games fairly. We always do a little extra digging around too, and we didn’t find any history of security concerns with the site. Jumpman Gaming has a good reputation built up over many years.
Responsible gambling & Customer support
How a site looks after its customers is also important in our reviews. We were happy to find a Responsible Gaming section prominently displayed on Big Win Vegas. It has advice and practical services like deposit limits or even self-exclusion.
The customer support department was accessible and helpful, and we found the live chat useful as long as it was during business hours. We’d love to see 24/7 live chat introduced sometime soon. Another drawback is that you have to sign up for an account before you can access the live chat tool. There is also a useful list of FAQs, with a lot of good information.
Big Win Vegas ticks a lot of boxes for us. More than we expected from such a new site. If we could change a couple of things, we would like to see withdrawals made easier and the addition of live dealer games.
We like that you can qualify for the welcome bonus with a deposit as little as $/£10. If you get lucky on the Mega Reel, you can win up to 500 free spins. From the huge gaming menu and creative promotions to the really strong customer support and mobile usability, we’re fans of Big Win Casino.