AGCO Fines Betty $120K After Underage Users Created Gambling Accounts on Betty.ca

The Alcohol and Gaming Commission of Ontario (AGCO) has fined Betty Gaming Ltd. (Betty) CA$120,000 after failures in its age-verification controls allowed underage individuals to create gambling accounts and, in several cases, deposit money and place bets on the platform.

Betty is the legal operating company that runs Betty.ca on behalf of iGaming Ontario (iGO).

“The legal age requirement is one of the most basic and important safeguards in Ontario’s regulated gaming market,” said Dr. Karin Schnarr, Chief Executive Officer and Registrar, AGCO. 

“Young people must not be able to create accounts, deposit money, or gamble online. Registered operators are responsible for making sure their systems work before those systems go live. When those responsibilities are not met, we will take action to protect young people and uphold confidence in Ontario’s regulated market.”

Age Controls Failed

The AGCO said in a statement it was notified in November 2025 that Betty had identified a vulnerability in Betty.ca’s age restriction and player-eligibility controls. 

Nine individuals under 19 were allowed to create accounts, deposit funds, and gamble on the site. The AGCO said an additional 14 individuals were able to set up accounts but didn’t deposit funds.

Any operator served with a notice from the AGCO that it’s being fined may appeal the Registrar’s action to the independent License Appeal Tribunal within 15 days.

Underage Accounts Discovered

A Betty spokesperson told Casino.org: “In November 2025 we identified a vulnerability in our age-verification process that allowed some individuals under 19 to create an account. We reported it to the AGCO upon discovery and immediately closed the accounts. We have since implemented additional safeguards to strengthen our player eligibility controls and prevent such incidents.

“Betty Gaming Canada accepts the AGCO’s findings and the penalty issued. Our team remains committed to working with the AGCO to ensure Ontario’s regulated gaming market stays safe, and we will continue to invest in the systems and oversight needed to meet that responsibility.”

Active Player Increase

Betty was founded in February 2023 and launched in Ontario’s regulated iGaming market as a female-focused slot platform. The brand has since evolved, and its user base now reflects an even 50/50 gender split, with a slight skew towards women.

The company also operates in Alberta’s regulated iGaming market, which went live on July 13.

In late July, the company released its Q2 2026 financials, the headliner being an 113% increase in revenue (US$90.2 million, or CA$125.1 million) and an increase in the number of active players on the platform from 81,000 in June 2025 to 167,000 in June 2026.