Play Frank Review

Play Frank incorporates some really innovative features for players, including rewards challenges to complete on the range of 1500+ games. You’ll also find big bonuses and a great layout for starting play quickly on desktop and mobile.

In this Play Frank review we’re going to rate the games on offer, the security and fair gaming protecting players, mobile play at the site, and the experience at the casino cashier. You'll get the low down on all the key comparison points as a player.

Security & Fair Play

4.6
/5

Play Frank is licenced and regulated by the UK Gambling Commission, which is the most important thing to know when looking into the security and fair play of this online casino. The UK Gambling Commission will continually monitor the goings on at Play Frank to ensure that they’re always treating players fairly, and the site will have its licence revoked if it ever starts acting in a dishonest way. The Malta Gaming Authority also oversees this site, giving a second layer of protection to players, plus there’s a licence from Curacao eGaming.

There is absolutely nothing to say that the games have been tested by a company like eCOGRA, and this is slightly concerning. Without this, some might think that the random number generators used are not fair. We can confirm that this is a completely honest site, however we also think that Play Frank should reassure players by getting their games evaluated.

Promotions and Customer Support

3.95
/5

Welcome Bonus

Play Frank offer a good welcome bonus, however it certainly can’t be described as spectacular. This is because the people over at Play Frank will double your first deposit made at the site, up to a maximum value of £100. What’s more, they’ll also throw 50 free spins into the mix. These free spins must be used to play NetEnt’s Starburst, which is one of the most popular online slots ever created.

The wagering requirement for the welcome bonus is quite high, as it’s 35x your bonus and your deposit. This will make it tough for players to meet the wagering requirement, and therefore tough to withdraw any winnings. The minimum deposit required to claim this bonus is £20, which should be okay for all but the lowest stakes players.

Loyalty Rewards and Special Promotions

Play Frank offer a really good loyalty scheme. Unlike many other sites, you’ll be able to choose how you are rewarded for your loyalty, and these rewards can come in many different forms. The reward scheme is called Tracks, and it sees you progress to different levels as you play. The higher you go in the loyalty process, the more rewards you’re likely to receive. So, when you play at Play Frank, you’ll always have something to aim for, as you attempt to reach the next level!

Daily Challenges

The Daily Challenges at Play Frank are a major part of the site. You’ll notice that there are new challenges released every day. You must choose which challenge you want to take part in, and then try to fill the bar as you play. If you manage to get the bar filled, you will release your reward, plus you’ll get an extra reward if you manage to complete all the challenges offered on a day. These challenges can be really diverse and they keep everything really interesting, so we think that everyone should get involved in them if they can!

Progressive Jackpots

So, what is there to say about the progressive jackpots at this site? Well, there are a few games to choose from, including Arabian Nights, Hall of Gods and Major Millions, however the slot that normally has the biggest progressive jackpot is Mega Fortune. This has had a jackpot worth £15 million before, which is clearly a huge amount, and is second only to Mega Moolah when it comes to record jackpot sizes. So, if you’re looking to win some huge sums of money, we’d definitely recommend playing the progressive jackpot games at Play Frank!

Customer Support

Customer support is something that people only pay attention to when they need it, however it is actually a really important aspect of any casino. The customer support at Play Frank comes in two different forms - live chat and social media. This means that there is no way to contact this site via email, which is certainly very unusual, and there is also no way to contact them using a phone. We’d recommend looking through the FAQ section before asking your question though, as it’s very comprehensive and could therefore save you a considerable amount of time.

Conclusion

4.5
/5

Reviewing Play Frank in 2019, we're aware the site isn’t one of the UK’s best-known casinos. However, it has pretty much everything needed to rival the big names in the industry, including loads of games and some nice promotions, so hopefully people will soon start to realise what a good site this is. Of course, there are a couple of small issues, however these are completely overshadowed by the many positive aspects this site displays.

If you’re looking for a new place to play online casino games, we definitely recommend heading straight over to Play Frank. So, why not sign-up with them today and see why we like this fantastic online casino site so much?

Samantha Beckett

Review Written By: Samantha Beckett

Samantha is our go to girl when we want to know what goes on behind the scenes in a casino. A self confessed tech geek, she can explain the inner workings of random number generators, as well as cast a critical eye on the software an online casino uses.