Europa Casino Review

The Playtech software is very good on mobile devices and Europa Casino is no exception. The mobile site doesn't require a download and it supports Android and iOS as the main operating systems. Players who are using Windows phones or other devices will still be able to access mobile.europacasino.com as long as the browser is compatible with Java or Flash.

Existing Europa members can use the same login details to play, while newcomers can register from their phones and cash in on the welcome bonus with the first deposit. A new iOS app can be found on iTunes and it will give access to a few extra games for a total of 124 for iPhone and iPad. Android users will get about 118 games in instant play. All of them have been optimized for touchscreens and have HD details that show off the themes just perfectly.

Welcome Bonus

If you’re new to Europa Casino, you’re in for an exciting welcome bonus. When signing up, players can choose to take advantage of two different offers.

First Deposit Bonus: New players will see a 100% match of their opening deposit up to $100. Over the long haul, this has the potential to be more generous than most, because you’ll continue to see the same 100% match of your first deposit every month thereafter for your entire first year of play.

All those bonuses together potentially add up to a whopping $1,200, but that's not all. You can also snag 48 more weekly loyalty bonuses of $25 each, to double your bonus to $2,400.

Latest Offer: Alternatively, for deposits of up to $500 new players will get an initial 200% match along with 100 free spins.

The catch for both is that in order to withdraw your winnings, there are strict playthrough requirements attached to all of these bonuses. Typically, this entails playing both the bonus and the money you deposited to get it 20x. In addition, when all is said and done, the casino takes the bonus back – the bonus itself cannot be withdrawn. An additional limitation is that only slots and arcade games count 100%. Most other games count much less, or not at all. In other words, the only practical way to satisfy the play requirements is with slots.

The fact that the casino doesn't let you keep the bonus does not help the player. Every time the casino takes the bonus back, it will make your account balance go way down, more or less forcing you to make another deposit.

Then, with another bonus hanging over your head, once again you will find yourself stepping up your wagering just to satisfy the requirements to keep what you win. If you are playing with a limited bankroll, you need to be very careful not to get in over your head. There is nothing wrong with depositing less than the maximum and being content with a smaller bonus in order to keep the betting more affordable.

Loyalty Program

Player loyalty counts for a lot at Europa Casino. The more you play, the more you will be rewarded. For starters, from day one and every time you play thereafter, you receive comp points based on your play which you can accumulate and redeem for cash. Slot play is awarded at the fastest rate.

In addition, Casino Europa has a 6-level VIP Club (Bronze, Silver, Gold, Platinum, Diamond, and Premier). As you move up in level, your rewards keep getting bigger and better. Top level players receive a personal account manager, faster comps to cash conversion rates, faster withdrawals and higher limits, and exclusive invitations for special promotions and events.

You can also earn weekly loyalty rewards, on top of all of the bonuses already mentioned, based on your tier level and deposit frequency. Check the website, too, for the various limited time promotions, which are updated monthly. Also, if you refer a friend, you get an extra £50 and your friend gets an extra £25. All of these bonuses and promotions come with playthrough requirements for withdrawal, so check the website for terms and conditions.

Customer Support

Once you have a Europa Casino log-in, you’ll find customer support is easy to find. If you have any questions or concerns, their help desk is available seven days a week. The support team is easy to access over the phone or via email, and you can also contact them via a speedy instant chat service.