Las Vegas Sports Bettor Claims William Hill Screwed Him Out of $40K PGA Bet

A Las Vegas sports bettor thought he was flush with cash when he backed outsider Joel Moscatel Nachshon to win the first round of the 2023 Australian PGA Championship via William Hill.

William Hill sportsbook, Joel Moscatel Nachshon, Nevada Gaming Control Board
Golfing unknown Joel Moscatel Nachshon went on a tear on the first day of the 2023 PGA Australian PGA Championship in Brisbane, above. One William Hill customer claims he’s owed $40K by the William Hill sportsbook as a result. (Image: Mundo Deportivo)

Now the bettor claims he was shortchanged by nearly $40K by the Caesars Entertainment-owned sportsbook, The Las Vegas Review-Journal reported.

The gambler, whose name hasn’t been made public, placed $200 on Moscatel to win at odds of +20,000. The little-known Spanish golfer was ranked 1,162nd in the world at the time, but for that day only, he played like the number one.

Moscatel went on a tear to shoot a course record-equaling round of 62 on the opening day of the championship. The 25-year-old nailed eight birdies in his bogey-free round, matching Jed Morgan’s title-winning performance of the prior year.

Moscatel finished the tournament in seventh place with an 11-under-par score, but his Day 1 performance had made the gambler $40K richer – or so he thought.

Odds Slashed

When the bettor tried to claim his winnings, he was told the odds of +20,000 had been posted in error and that the real odds were +400, leaving him with just $800 in winnings.

It’s not clear why William Hill would have offered such short odds on a player ranked 1,162nd in the world, even less so why anyone would have taken such a bet. But the aggrieved sports bettor wants to find out.

The gambler has taken the case to the Nevada Gaming Control Board (NGCB), which heard arguments from both parties at a hearing last week. The board will make its recommendation to the Nevada Gaming Commission (NGC), which will decide on the matter at a later date.

The sports bettor claimed that the winning $40,200 ticket (winnings plus stake) was in his William Hill account for five days before the company switched it for the lower ticket without explanation.

Small Print

William Hill’s terms and conditions state: “We reserve the right, pending regulatory approval, to correct any obvious error made on a wager placed in one of our betting Live markets and settle at the correct odds or terms, which were available with William Hill Sportsbook (absent the obvious error) at the time the wager was struck. … Where the incorrect odds or terms are less advantageous than those available with William Hill Sportsbook, the odds or terms will be amended to the correct odds or terms available.”

In September 2022, the NGC fined William Hill $100K after a glitch in its systems duplicated roughly 55K bets, shortchanging customers by around $1.3 million.

Philip Conneller
Philip Conneller Senior Reporter

In Philip Conneller’s eight years with Casino.org, he has covered the gaming industry from Las Vegas to Macau and everything in between. He currently focuses his coverage on gaming law, white-collar crime, global money laundering, tribal gaming, politics, and regulation.

Philip was the original features editor for poker’s Bluff Magazine and editor for Bluff Europe, which he helped launch. His writing has also been featured in ESPN, Forbes, Time Out, The Sun, and The Daily Star, as well as iGaming Business, eGaming Review, and numerous other industry news and tech websites.

His news stories for Casino.org/news have been linked by The Washington Post, The Daily Mail, People Magazine, and Jimmy Fallon's Tonight Show, among many others.

Philip once won $20,000 with 7-2 off-suit. He has been reprimanded for unwittingly playing Elton John’s piano on two separate occasions on both sides of the Atlantic.

He became a writer because he is a lousy pianist.

Philip lives outside London with his wife and children, where he spends his time agonizing about Arsenal FC.

Contact Philip at philip.conneller@casino.org.

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  • JM
    Jack Meoff October 23, 2024
    Absolute BS!! They made the mistake and they need to pay... period. The bet said confirmed. Tough Shit guys. You screw your customers… Absolute BS!! They made the mistake and they need to pay... period. The bet said confirmed. Tough Shit guys. You screw your customers enough... now PAY THE MAN HIS MONEY!
    Reply
  • J
    Jerry October 23, 2024
    He should be awarded the money.
    Reply

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