Borgata Sued After Horror Elevator Plunge Left Couple Maimed

  • Couple alleges severe injuries after six-story Borgata elevator plunge
  • Lawsuit claims defendants failed to maintain elevator safely
  • Prior cases show liability for negligent elevator maintenance failures

A married couple from Pennsylvania was left with extensive physical, psychological, and financial injuries after a Borgata Atlantic City elevator they were riding “unexpectedly and violently” plunged six stories. When it came to a stop, it remained stuck between floors for 25 minutes with the “severely injured” couple inside, according to a new lawsuit.

The Borgata Atlantic City, above, and the Otis Elevator Co. had a duty to properly maintain their elevators, according to the plaintiffs who say they were severely injured and psychologically traumatized by their ordeal. (Image: Getty)
The Borgata Atlantic City, above, and the Otis Elevator Co. had a duty to properly maintain their elevators, according to the plaintiffs who say they were severely injured and psychologically traumatized by their ordeal. (Image: Getty)

Willis and Ellen Barrett of Bethlehem, Pa., are suing the casino’s owner, MGM Resorts, and the Otis Elevator Co. for negligence in New Jersey federal court.

The Barretts argue the defendants had a duty to maintain the elevator in a reasonably safe condition, to properly design, install, inspect, repair, and replace the elevator, and to warn lawful invitees of any dangerous or defective conditions.

Litany of Injuries

The couple were guests at the casino on Nov. 30, 2023, when the elevator fell rapidly from the 42nd floor to the 36th, according to the lawsuit.

Their ordeal resulted in back and shoulder injuries, head pain, bruising, and long-term impairment, including loss of sensory and motor function, reduced range of motion, instability while standing or walking, and an unsteady gait, per the suit.

They further claim ongoing physical pain and discomfort, as well as cosmetic injuries including scarring and possible bone misalignment, all of which have required medical treatment and are expected to continue into the future.

The accident also caused psychological harm, including post-traumatic stress disorder, fear, anxiety, and depression resulting from the elevator incident and the trauma of being trapped, the plaintiffs claim.

This has led to “a loss of enjoyment of life, loss of life expectancy, loss of happiness, and loss of the pleasures,” as a result of the plunge.

The couple alleges significant losses from medical bills, ongoing treatment costs, reduced earning capacity, and the inability to participate in normal social, recreational, vocational, and domestic activities.

They seek compensatory and punitive damages for alleged gross negligence/recklessness, plus legal costs, and any relief deemed appropriate by the court.

Legal Precedent

Courts have repeatedly recognized that property owners and elevator maintenance companies may be held liable when negligent elevator maintenance or defects cause serious injuries.

In July 2014, John Deatherage was in an elevator at Harveys Lake Tahoe Hotel & Casino when it suddenly dropped and came to a violent stop.

Deatherage experienced a force of twice his body weight pushing down upon him, causing permanent spinal damage that required fusion surgery and resulted in $142K in medical bills.

He subsequently filed a lawsuit against Schindler Elevator Company, the firm responsible for maintaining the elevator. In July 2018, a jury found Schindler negligent and awarded Deatherage $2 million in compensatory damages.

Philip Conneller
Philip Conneller Senior Reporter

In Philip Conneller’s eight years with Casino.org, he has covered the gaming industry from Las Vegas to Macau and everything in between. He currently focuses his coverage on gaming law, white-collar crime, global money laundering, tribal gaming, politics, and regulation.

Philip was the original features editor for poker’s Bluff Magazine and editor for Bluff Europe, which he helped launch. His writing has also been featured in ESPN, Forbes, Time Out, The Sun, and The Daily Star, as well as iGaming Business, eGaming Review, and numerous other industry news and tech websites.

His news stories for Casino.org/news have been linked by The Washington Post, The Daily Mail, People Magazine, and Jimmy Fallon's Tonight Show, among many others.

Philip once won $20,000 with 7-2 off-suit. He has been reprimanded for unwittingly playing Elton John’s piano on two separate occasions on both sides of the Atlantic.

He became a writer because he is a lousy pianist.

Philip lives outside London with his wife and children, where he spends his time agonizing about Arsenal FC.

Contact Philip at philip.conneller@casino.org.

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