MGM Taking Airline Approach to Boosting Earnings

  • Moves follows increased parking prices and resort fees
  • Higher ATM fees, recycling furniture among initiatives

In a bid to boost earnings and cut costs, MGM Resorts International (NYSE: MGM)is taking a page from the airline industry’s playbook, embracing higher fees and cost-cutting moves.

MGM Grand on the Las Vegas Strip. Operator MGM Resorts is raising ATM fees to lift earnings. (Image: MGM Resorts)

At the J.P. Morgan Gaming, Lodging, Restaurant and Leisure Management Access Forum last week, executives from the largest operator highlighted profit-generating and cost-saving initiatives such as raising ATM fees and moving room furniture from one property to another rather than buying new couches and desks.

If you’ve bellied up to an ATM machine lately, it wouldn’t surprise you to know that those fees have gone up,” said CEO Bill Hornbuckle at the conference. “Some of its fee-based based on general volumes and we were under-market in a couple of instances. We’ve positioned ourselves well and we’re already seeing a return.”

Those moves come after MGM announced last December higher parking and resort fees at all 12 of its Strip properties. It now costs $20 a day to self-park at MGM casino hotels on the Strip Monday through Thursday with that price rising to $24 daily on Fridays, Saturdays, and Sundays.

MGM Fees Could Lift Earnings, But Customers Could Balk

Last year, the Bellagio operator told analyst and investors that its cost-cutting and fee-hiking plans could add $200 million to its earnings before interest, taxes, depreciation, and amortization (EBITDA) tally with $150 million of that benefit potentially being realized this year.

If the moves appear familiar, it’s because they’re reminiscent of what’s taken place in the airline industry over the years with carriers charging fliers for everything from checked bags to headphones to in-flight food. Not surprisingly, customers loathe the feeling that they’re being nickel-and-dimed.

On the Vegas forum on Reddit, some users decried MGM’s embrace of higher fees, speculating that the operator wants to focus on the most affluent patrons while pricing out cost-sensitive consumers. Others added the higher fees are unattractive to locals and tourists alike.

As for the higher ATM fees, MGM long had lower levies than rival Caesars Entertainment — the second-largest operator on the Strip — but the former’s move to raise those costs is a reminder to consumers that at nearly any casino on the Strip, it can cost $10 to $20 to pull money from an ATM and that’s before the customer’s bank assesses its fees.

That Couch Might Look Familiar

Frequent guests of MGM’s Strip casino and hotels, particularly those that frequent multiple properties, might encounter room furniture at one venue that they saw in a room at another. That’s because “furniture recycling” is one of the operator’s cost-cutting moves.

For example, the $300 million refresh of MGM Grand that’s currently underway has result in some fixtures being moved to the Excalibur. Previously, MGM moved some furniture from the high-end Bellagio to the Luxor.

“We’re going to reduce the age of our rooms from nine years a few years ago to four years now and that will allow us to sustain growth and average daily room rates and retention and growth of this high-value group business among other things,” said CFO Jonathan Halkyard at the J.P. Morgan conference.

Todd Shriber
Todd Shriber Financial Reporter

Todd Shriber is a senior news reporter covering gaming financials, casino business, stocks, and mergers and acquisitions for Casino.org.

Todd got his start in financial markets as a reporter with Bloomberg News. Later, he became a trader at a Southern California-based long/short hedge fund, where he specialized in the trading sector and international ETFs leading up to and during the financial crisis. He joined Casino.org in 2019.

Currently, Todd analyzes, researches, and writes on ETFs for various web-based publications and financial services firms. Shriber has been featured and quoted in Barron's, CNBC.com, and The Wall Street Journal. His work can also be found on Benzinga, ETF Daily News, ETF Trends, MarketWatch, Fox Business, and Nasdaq.com.

He currently resides in Las Vegas, where he enjoys golf and taking his black lab to the dog park. He's also an avid sports fan and likes to wager on college football and the NBA. You can also find him at the three-card poker and roulette table, even though he knows better.

Contact Todd at todd.shriber@casino.org.

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Conversation (12 comments)

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  • G
    GreggT April 24, 2025
    Laughlin, Nevada anyone???
    Reply
  • SA
    Sheila Armistead April 5, 2025
    Visitors have the power to stop this. Stay at hotels that don't charge resort and parking fees. I'm sure a few still exist. Otherwise,… Visitors have the power to stop this. Stay at hotels that don't charge resort and parking fees. I'm sure a few still exist. Otherwise, casinos will continue to nickel and dime. BTW If you need an ATM, the Casino Royal (between the Venetian and Harrahs) has a $3.00 withdrawal fee. Used to be $1.00
    Reply
  • P
    Peter March 21, 2025
    What these asshole corporate pricks fail to realize is that if you give away the food and the rooms people will spend a hell of… What these asshole corporate pricks fail to realize is that if you give away the food and the rooms people will spend a hell of a lot more than if they have to pay for the room and food. Trust these MBA's should all be fired they dont know anything about how to run a casino or a hotel. Get rid of the resort fee and parking fees and atm fees, people will spend more. One last thing, remodel your rooms, nobody wants to sleep in a dump.
    Reply
  • G
    Gabe March 18, 2025
    MGM's next innovation: Pay elevators.
    Reply
    • DO
      Devin O'Connor March 18, 2025
      Don't give them ideas!
      Reply
  • GM
    Greg Marino March 18, 2025
    I stay at the Indian Mohegan Casino near me that still gives room comps great inexpensive food and free parking. You can keep… I stay at the Indian Mohegan Casino near me that still gives room comps great inexpensive food and free parking. You can keep Vegas. It was best run by the Mafia NOT by these Greedy Corporations
    Reply
  • R
    Ruthie March 18, 2025
    This is why I will not stay on strip but rather @ a Boyd or Station property. No parking fees, and generous with their comps.
    Reply
  • MU
    Mitchell Uyeno March 17, 2025
    Nickel and diming me will drive me away from these resorts. Period. Good bye loyalty!
    Reply
  • J
    Jay March 17, 2025
    Local Vegas resident that hits the casinos a every weekend. Have to say the ATm fees here feel like extortion. But the audacity of MGM… Local Vegas resident that hits the casinos a every weekend. Have to say the ATm fees here feel like extortion. But the audacity of MGM to hike their prices in anyway after getting hit time and time again by hackers and have their gaming system held hostage while also having clients data exposed is absolutely disgusting. This is public knowledge. It truly makes you miss the real Mafia running this town. They at least kept it classy. This corporate mafia they have here now is down right evil. Fees for anything and everything. And MGM is not really liked by most of their staff. Underpaid, over worked, underappreciated. Its a damn shame what they've done to make MGM one of the most outright bad/crappy brands in Vegas. Sad part is, it doesn't take a lot to make guests happy but to nickel n dime them to death before they even can hit the casino floor is ugly and doesn't get forgotten.
    Reply
  • R
    Richard March 17, 2025
    Ive complained to MGM Corporate a few times about ridiculously high prices from drinks to food to ATM Fees. They make hundreds of thousands… Ive complained to MGM Corporate a few times about ridiculously high prices from drinks to food to ATM Fees. They make hundreds of thousands of dollars every minute on machines and table games. $180 for 3 shots at the bar!? $150 for 3 people to go to breakfast buffet? Seriously?? Then if you dont spend enough on their MGM rewards, they downgrade you!! C’mon people. Im going to Reno/Tahoe this Summer. Maybe they can appreciate the $3000 I’ll spend in a weekend bcuz MGM sure doesnt.
    Reply
  • RH
    Reginald Harrison March 17, 2025
    It's a casino people gamble every single day it's just the casino aren't making the money they want so they raise prices what's going to… It's a casino people gamble every single day it's just the casino aren't making the money they want so they raise prices what's going to happen is with all the casino coming up people will go else where that well fixed that solution we barley win at times and even then it's not much so go else wher to gamble thee hell with higher fees for no reason..
    Reply
  • R
    Roy March 17, 2025
    They will never see any business from me
    Reply

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