Hollywood Casino Review
Hollywood Casino is PENN Entertainment's real money online casino, live in Pennsylvania, Michigan, and West Virginia. Bet $5 to get 300 bonus spins, plus up to $500 back in PENN Play Credits if you finish your first day down. Here's my full, tested review.
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Hollywood Online Casino Review 2026
After spending time on the platform, I can say Hollywood is a strong casino and one that I would recommend. The game selection is great and includes exclusive games you won’t find anywhere else, along with a top-notch selection of games from world-renowned providers. I was also positively impressed by the user-friendly banking options for both deposits and withdrawals.The welcome offer is simple to claim. A $5 bet unlocks 300 bonus spins, and any net losses in your first 24 hours come back as PENN Play Credits, up to $500. Think of the credits as a safety net, not free cash. You only get them if you lose.While the app worked great for me on Android, I did see some complaints from iOS users, which is an area where Hollywood Casino could improve. Nonetheless, I had a great experience, and feel that Hollywood is a secure and fair casino with a strong rewards program that adds real value for frequent players. With more regular promotions and better iOS support, Hollywood Casino could rank among the top US online casinos. You can see how it stacks up by viewing our other casino reviews.
Pros
- 300 bonus spins and up to $500 lossback for a $5 bet
- Original and proprietary games by Penn Game Studios
- Instant PayPal, Venmo, and Skrill withdrawals
- Access to PENN Play Rewards across all products
Cons
- Limited game library compared to other leading operators, like BetMGM and Caesars
- Welcome offer is smaller than Fanatics (up to $1,000)
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Try out some of the best games available at Hollywood casino:Hollywood Casino at a Glance
🎰Casino name | Hollywood Casino | 🤵Owner | Penn Sports Interactive |
📅Year established | 2019 | #️⃣ Number of games | 600+ |
🎲Game categories | Slots, Blackjack, Roulette, Baccarat, Video Poker, Live Dealer | 🤖Software providers | NetEnt, Playtech, IGT, Evolution Gaming, Red Tiger + 17 more |
📱Compatible devices | Android, Mac / PC, iPhone, iPad, Tablet | 💰Win rate | 96.89% |
⏰Payout time | 0-3 days | 💬Languages | English |
🛟Customer support | Email, Live chat | 💸Banking options | Visa, Mastercard + 10 more |
Hollywood Casino promotions and welcome bonuses
"I love a welcome offer that doesn't ask much of you, and the Hollywood Online Casino signup bonus keeps it simple. Bet $5 on any real money casino game and you unlock 300 bonus spins on featured slots like Huff N' Puff and Ultimate Fire Link. On top of that, any net losses from your first 24 hours come back as PENN Play Credits, up to $500. It's worth knowing what that means, though. The $500 isn't free cash. It's a safety net, so you only get credits back if you're down after day one. If you want a guaranteed bonus balance, a deposit match like BetMGM's may suit you better. But for a $5 start, 300 spins is a lot of playtime."
Pros
- Bet $5 on any casino game to unlock 300 bonus spins on featured slots
- Get your first 24 hours of net losses back, up to $500 in credits
- You only need to risk $5 to try the games and app
- Credits connect to PENN Play rewards at Hollywood's land-based casinos and VIP program
Cons
- Fanatics offers a lossback of up to $1,000 back
- The 300 bonus spins only work on featured slots, not any game you choose
- Cash Credits: These credits go straight into your balance with no restrictions. You can use them on any game.
- Eligible Cashback: A way to recover some losses by unlocking cashback through play. It’s a nice touch for regular players.
VIP rewards
If you’re planning to play regularly at Hollywood Casino, the PENN Play Loyalty Program is a great way to earn VIP rewards while having fun.Every new player is automatically enrolled, so there’s no extra sign-up required.The program is tier-based, meaning the more you play, the higher you climb. You earn Tier Points by playing casino games, both online and in-person at PENN Play locations.For every $12 wagered on slots or $10 on table games, you earn 1 Tier Point. As you move up through the levels, the rewards get even better.Here’s what stood out to me:- PENN Cash Bonuses: Even at the lowest tier (PLAY), you get a monthly $15 PENN Cash bonus, and at the highest (Owners Club), it jumps to $150 per month.
- Travel Perks: Higher tiers get access to Norwegian Cruise Line discounts, VIP Lounge access, and even annual Las Vegas hotel stays.
Hollywood slots and other online casino games
"With over 700 titles at Hollywood Casino, there’s plenty to choose from. The lineup includes some of my favorite providers like NetEnt, Evolution, and Big Time Gaming, plus a few surprises. I was especially excited to find exclusive games like Legendary Larry and Wuji Mines - you won’t see these anywhere else, which adds a nice touch of originality. One thing I really liked are Clear bet limits displayed under each game, making it easy to stick to a budget. But the organization could be better - live dealer games are mixed in with virtual ones, which made finding specific titles a little frustrating."
Pros
- Games powered by high-quality software providers
- Numerous popular games to choose from
- Expansive selection of online slots and table games
- Availability of exclusive titles
Cons
- Limited game library compared to operators offering more than 2,000 titles
Play for free on Hollywood Casino's top games
Slots
I’ve always enjoyed playing online slots and all free casino games, so I was eager to check out the selection at Hollywood Casino, and it didn’t disappoint. The site offers a broad range of classic and modern games, with most allowing bets as low as $0.20 per spin. I even came across Jumanji by NetEnt, which has a minimum bet of just $0.10 - a great option for testing the waters before betting more.One feature that stood out was the filtering system, making it easy to sort by bet size, RTP, and provider. With most slots averaging 96% RTP, I enjoyed well-known titles like Gonzo's Quest and Jack in a Pot. If that kind of RTP-focused approach appeals to you, our real money online slots guide applies the same logic across every major US casino, so you can find the best options wherever you play.Table games
I was excited to check out the table games on the app, but I quickly realized that finding exactly what I wanted took a little extra effort. There are separate tabs for blackjack, roulette, and baccarat, but live dealer games are mixed in with the virtual options, which made things a bit confusing at first. If you’re looking for RNG-based games, just double-check before diving in.That said, I liked the range of betting limits, whether I wanted to play it safe with smaller bets or take a risk with higher stakes, there was always a table that suited my bankroll.Live casino
I had a great time testing the live dealer tables at Hollywood Casino, and I have to say, the quality is top-notch. Evolution Gaming powers the live casino, so you get a smooth experience with professional dealers. I spent some time on Lightning Roulette (starting at just $1), and the atmosphere made every spin exciting.For card game fans, Infinite Blackjack and Golden Wealth Baccarat offer wide betting limits, perfect whether you’re playing casually or going big. The only downside? I couldn't find game show-style options like Crazy Time or Monopoly Live, available at BetMGM Casino. Hopefully, Hollywood will add those soon!Banking options
"Whether you prefer debit cards, e-wallets, or even cash deposits, there’s a method at Hollywood that works for everyone. All deposits are instant, except for wire transfers and online banking, which may take a bit longer to process. I had no issues depositing using PayPal, and I liked the flexibility of other options like Venmo and Apple Pay. If you’re a high roller, cash deposits at physical Hollywood Casino locations allow for up to $100,000 in a single transaction!"
Pros
- No minimum withdrawal on most methods, including PayPal, Venmo, and debit cards
- Numerous deposit and withdrawal methods available
- All payment methods are convenient and secure
- The casino also accepts vouchers
Cons
- Withdrawal requests can take up to 48 hours
- Check by mail withdrawals take 14 to 21 business days
Payment methods available
Withdrawal methods available
| Deposit Methods Available | Hollywood Minimum Deposit |
|---|---|
| Debit Card (Visa & Mastercard) | Varies by bank |
| Credit Card (Visa & Mastercard) | Varies by bank |
| Online Banking (Trustly) | Varies by bank |
| Apple Pay | $500 per transaction |
| ACH/e-Check (VIP Preferred) | Varies by bank |
| PayPal | No limit |
| Skrill | $2,000 (with verification); up to $250,000 after additional verification |
| Venmo | No limit |
| Cash at Casino (physical locations) | $100,000 max deposit |
| Wire Transfer | $10,000 minimum deposit |
| Withdrawal Methods Available | Withdrawal Time | Hollywood Minimum Withdrawal |
|---|---|---|
| Debit Card (Visa & Mastercard) | Instant (bank limits may apply) | No minimum |
| Online Banking (Trustly) | Instant or 2-3 business days, depending on bank | No minimum |
| ACH/e-Check (VIP Preferred) | 2-3 business days | No minimum |
| PayPal | Instant | No minimum |
| Skrill | Instant | No minimum |
| Venmo | Instant | No minimum |
| Cash at Casino (physical locations) | Available for 7 days after withdrawal approval | No minimum |
| Wire Transfer | Typically within 24 hours | $50,000 minimum |
| Check by Mail | 14-21 business days | $250 minimum |
Security and fair play
"Hollywood Casino takes security seriously, which gave me peace of mind while playing. The site uses advanced encryption to protect personal and financial details, so I never had to stress about my transactions being unsafe. I also acknowledged how fair the games felt. Since all titles are independently audited, I knew the results weren’t rigged. One of the features I truly appreciated was the responsible gaming tools. Even during the sign-up process, I had the option to set responsible gaming limits, which is a great way to stay in control."
Pros
- Licensed and regulated in states where it operates
- Advanced encryption technology protecting players’ information
- Games regularly audited by independent agencies
- Free responsible gaming support through the GameSense program and helpline
Cons
- You must verify your identity before withdrawing, which can delay your first payout
- Two-factor login isn't turned on by default, so you'll need to set it up yourself
Owner
Penn Sports Interactive, LLCLicensed by
Licensed at state levelCustomer support at Hollywood casino
"Hollywood Casino offers solid customer support, with a detailed FAQ section covering account management, promotions, gaming, and banking. If you ever need additional help, Hollywood Casino provides resources and contact information for responsible gaming organizations, all easily accessible in the FAQ section."
Pros
- Multiple support channels: live chat, phone, and email
- Support available 24/7
Cons
- It can sometimes be difficult to reach the agents by phone
- Email: support@hollywoodcasino.com
- Live Chat: Available for PENN Play-specific questions
- Phone number (to submit a callback request): +1 (844) 953-2121
Mobile and casino apps
"I tried out the Hollywood Casino app on Android, and my experience was great. I had no trouble playing games or making deposits. Plus, it’s well-rated on Google Play, which lines up with what I experienced - fast loading times and no crashes. That said, I read some negative reviews about the iOS version on the App Store about issues with the chatbot and difficulty reaching customer support. Since I only used the Android app, I didn’t face these problems, but it’s something iPhone users might want to consider."
Pros
- Mobile app for both iOS and Android users
- Intuitive app design, on pa with top US online casinos like FanDuel
- Integrated Rewards program
- Loaded quickly with no crashes during our Android testing
Cons
- The app can sometimes fail to load properly
- Some iPhone users report chatbot issues and trouble reaching support
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FAQ
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A multi-vertical publishing veteran, Trent blends two decades of journalism and web-first editing to keep Casino.org’s North-American casino content clear, current, and easy to find. His background spans technology, blockchain, finance, and iGaming, giving him the range to explain complex topics in plain English.
All US casino details on this page were checked by Steve Bourie. He is the author of the American Casino Guide, the most comprehensive publication for information on U.S. casinos and resorts. He also has over 35 years of experience in the gambling industry, as a marketing executive, writer, and speaker.
