Grand Ivy casino review for UK players (2024)

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Grand Ivy
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Overall Rating

4.4/5

Grand Ivy UK casino details


🏢 Casino Name Grand Ivy
🤵 Owner Imperium Network Solutions Limited Casinos
🎲 Number of Games 3000
🎰 Games offered Slots, Blackjack, Roulette, Baccarat, VideoPoker, LiveGames, Keno, Lotteries, Poker, Scratchcards
📱 Compatible Devices Android, iPhone, Mac / PC, Tablet
↩️ Payout Percentage 96.8%
💸 Payout Days 1-7 days
🌍 Languages German, English, Swedish
💁 Customer Support Email, Phone
🏧 Banking Options Visa, Mastercard + 7 more
Payout percent
96.8%
Payout Speed
1-7 days
Max Jackpot
  • Welcome bonus up to £3000
  • Over 2000 games
  • Fast payouts
  • Great selection of payment options

Thinking of joining Grand Ivy? This is what our experts have found out!

As you open the virtual doors to its elaborate lobby, Grand Ivy Casino's rich branding and sleek design scream opulence.

The operator prides itself on having a formidable library of 2000+ games from the world’s top providers. Further, it states that its Grand Ivy bonus offers and promotions are designed with its customers in mind and this is something we can attest to.

However, the key USP here has to be the payments and withdrawals. The casino offers over 10 payment methods, which is more than most UK casinos, and fast withdrawals, which see payouts happen within 24 hours.

Grand Ivy is proving popular among UK players, so we sent our casino review team to find out more. Read our full review to see if this intriguing brand can live up to the hype.

Pros

  • 2000+ casino game library
  • 10+ banking options
  • Fast withdrawals within 24 hours
  • Mobile-friendly design

Cons

  • Doesn’t have a no-deposit bonus
  • No iOS casino app

Grand Ivy bonus offers – 50% match up to £300 + 75 bonus spins

3.6/5

The Grand Ivy welcome bonus is a 150% deposit match up to £300 on your first deposit, plus 75 bonus spins to play on Pragmatic Play's iconic Big Bass Bonanza game. You’ll also get 500 Loyalty Points to get you started on the operator’s Loyalty Programme. The great thing about this welcome bonus is that you don’t need to worry about a Grand Ivy bonus code to claim the offer.

To claim the offer, you must deposit a minimum of £20. Once you do so, it remains active for 30 days from the date issued. Your bonus spins are for Starburst only and must be used within 72 hours. Any winnings from bonus spins are credited as bonus funds and capped at £100.

Bonus features Grand Ivy
😊 Welcome bonus
150% match up to £300 + 75 free spins
🔢 Bonus code
N/A
💰 Wagering requirements
35x deposit + bonus
💵 Min deposit
£20
🎁 No deposit bonus
No
🎰 Free spins bonus
75 bonus spins on Big Bass Bonanza by Prgamatic Play
👑 VIP promos
No
🏆 Other promos
£30,000 jackpot, £10,000 giveaways, £500 cash giveaway every week, loyalty programme

As with all bonuses, it’s important to always check the terms and conditions before claiming the offer. This one requires a 35x wagering of the bonus funds + deposit before withdrawing any winnings accrued through your bonus. Bets for wagering are capped at £5.

Most slots contribute 100% to wagering, although some exceptions are listed in the T&Cs. Table games, including video poker, don’t contribute, nor do progressive jackpots. Scratchcards and Keno games contribute 100%.

This welcome bonus is more generous than other popular casinos. MagicRed Casino offers only a £35 deposit match and 50 free spins, while Mr Mega has a £50 deposit match with no free spins attached.

The terms of the Grand Ivy welcome bonus are outlined in the table below:

Grand Ivy no deposit bonuses & free spins

While conducting our review, we didn’t see any Grand Ivy no-deposit bonus offers. However, the free spins given as part of the welcome bonus are a nice touch, especially if you’re new to slots and want to try the genre before committing your own funds to play.

In a break from standard ongoing casino bonuses, the Grand Ivy offers a range of cash prize giveaways throughout the year, including a top annual jackpot prize of £30,000. There are three £10,000 prize giveaways throughout the year and weekly £500 cash giveaways.

The casino also operates a points-based loyalty programme. Players are awarded points for playing casino games, which can be exchanged for casino bonuses under the My Account tab.

Grand Ivy’s ongoing promotions are more favourable than others. At Betiton, for example, players get no casino bonuses, as the site offers only sports-betting promotions.

Games & software – 2,000+ casino games from top software providers

4.8/5

With well over 2,000 top-quality games in the casino lobby, the site is nothing if not well-stocked. The platform has nearly four times as many games to try than Magic Red Casino.

Every type of player has been considered, with plenty of table games, including roulette, blackjack and poker, live-streamed game show games, progressive jackpot titles, and an impressive selection of video slots.

Enjoy award-winning content from some of the industry's biggest, most well-respected game developers, from giants like NetEnt and Pragmatic Play to boutique studios developing cutting-edge new content.

Game type Number of games Popular titles
🎰 Slots
2,000+
Starburst, Book of Dead
🤑 Jackpots
40+
Jackpot King Bison Rising Megaways, Jackpot King Deal or No Deal Megaways
♠ Blackjack
20+
Classic Blackjack with Ten-20, Back Blackjack, Blackjack First Person
🛞 Roulette
20+
Lightning Roulette, Multifire Roulette Wildfire
🃏 Other table games
60+
Lightning Lotto First Person, Craps
🎥 Live dealer games
85+
Monopoly Live, Majestic Wheelshow, Casino Hold’em

Grand Ivy caters to beginners with its easy-to-follow online slots and low-limit table games. High rollers and experienced players will find a plethora of high-volatility games and live dealer tables to suit their needs.

You can enjoy content from over 100 world-class game providers with nearly 200 tiles from Pragmatic Play and over 100 Blueprint Gaming titles, including the Jackpot King progressive jackpot network.

You can search by provider to see how many games are available in the lobby and find fantastic content similar to the games you love. The list below shows the operator’s top 10 providers with the most games in the lobby:

  • Pragmatic Play
  • Play’n GO
  • Red Tiger
  • Blueprint Gaming
  • Inspired Gaming
  • Wazdan
  • Scientific Games
  • Relax Gaming
  • NetEnt
  • Hacksaw Gaming

Is Grand Ivy legit?

4.6/5

Grand Ivy Casino is operated by White Hat Gaming, an established operator registered and licenced in Malta (license number C73232 ) and licenced to operate in the UK by the UK Gambling Commission (account number 52894)

White Hat Gaming also manages many Grand Ivy sister sites, some of which we have reviewed and can be explored via our UK homepage.

The website employs robust SSL encryption, evident by the presence of 'https' at the beginning of the web address or the padlock icon in the address bar. This security measure ensures that your personal information remains safeguarded and payment transactions are conducted securely.

Throughout the site, the operator demonstrates a strong commitment to responsible gambling and dedication to protecting all its players. It also exclusively features content from reputable providers that use random number generator (RNG) technology to ensure fair outcomes.

All game studios are subject to licensing and game scrutiny to ensure compliance with licensing requirements. Our team liked the inclusion of an easy-to-find list of game RTPs, which we felt demonstrated real transparency and the operator’s trust in its providers.

You can access various tools at the casino to help you exercise safer gambling practices, including setting self-imposed limits, time-outs, and game-time reminders to help you manage your spending. Find links to key bodies like BeGambleAware and GamStop via the website footer or shield icon in the main menu bar.

Payment methods – 24-hour withdrawals

Grand Ivy is one of the leading casino operators for payment options with 10 options available. This is twice as many as LeoVegas UK Casino and PlayOJO, who both have just five. These 10 payment options are comprised of a selection of debit cards, eWallets and bank transfers.

While the range of deposit methods is on a par with Mr Mega Casino, Grandy Ivy pledges faster payouts. There are some withdrawal methods here that will ensure your money arrives within 24 hours. This makes it one of the fastest withdrawal casinos on the UK market.

The details are outlined in the table below.

Payment method Available on deposits Min. deposit Available on withdrawals Withdrawal time
Visa Debit or Electron
£20
2 to 3 business days
Mastercard/Maestro
£20
2 to 3 business days
Neteller
£20
12 to 24 hours
Skrill
£20
12 to 24 hours
Trustly
£20
12 to 24 hours
Neosurf
£20
12 to 24 hours
Instant Bank Transfer
£20
7 to 10 business days
Paysafecard
£20

Grand Ivy withdrawal times & other transaction details

Withdrawal times will vary depending on your chosen transaction method and your receiving institution.

You can expect a 24-hour processing time from the operator when you use e-wallets. Debit cards can take 3-5 days and bank transfers up to 10.

Our team conducted a series of small transactions and we received our money via e-wallet well within the 24-hour timeframe. While for debit cards, it arrived on the 3rd day. In both cases, they met our expectations.

Withdrawals are paid using the same method used to fund your account so make sure you do this to expedite your withdrawals.

Grand Ivy Casino mobile gaming – top-quality mobile casino play

3/5

The Grand Ivy mobile experience is decent enough, and we experienced no loss in gameplay quality compared to the desktop site.

There is no dedicated iOS mobile app, which is a bit of a blow to Apple users. However, a casino app is available for Android users.

We were surprised to see Google Play customers give the Android app a lowly average of 2.5 stars. However, upon reading the reviews (and there are only 37 of them, so it’s a small sample size), we found that most of the low scores are from customers who lost money.

Nevertheless, we would recommend opting for the mobile counterpart over the app. Especially as there are better app reviews for All British Casino, with 4.3 and 3.2 in the Apple App Store and Google Play Store, respectively.

If you’re an Apple user, you can access your Grand Ivy account by going to the login page via your mobile browser. The site is built for mobile play and is fully responsive to different screen sizes.

Casino app user ratings:

  • Google Play Store – 2.5 Stars
  • Apple App Store – N/A

How to download the casino app

If you have an Android device, you can download the native app from the Google Play Store by following these simple steps:

  • From your device, search for and launch Google Play.
  • Use the search function to find the casino app.
  • Click to download the app, entering your password if required.
  • When the download is finished, click on the app tile to launch, complete login, and play your favourite games.
  • If you’ve not already registered, you can also do so through the mobile app—just click on the JOIN button and follow the prompts.

Customer support – Easy to access information

3.3/5

In terms of customer support, the operator has positioned itself as one that focuses on the user experience.

To this end, the customer support team is available via live chat anytime, day or night, to help with your queries. You don’t even need to log in to access the function.

If you’d rather use email, you can reach the team directly at support@grandivy.com. However, we could not find a customer support phone number on the site so your best bet is the live chat for a quick response.

Channel Availability
💬 Live chat
24/7
📧 Email
support@grandivy.com
📞 Phone number
N/A
⁉️ Other channels
Help centre

Unfortunately, we found the support team inept at answering some very basic questions concerning their mobile app and payment methods. This raised some red flags about their ability to deal with more complex issues.

There is a detailed help centre, which is easy to navigate and packed with helpful information. It’s the kind of info you’re likely to be searching for clarification for—which demonstrates that they know their customers. This could be a better source for any further information you may need.

This support beats many of its competitors but lags behind Pub Casinos which has telephone support.

Find your favourite game providers with ease at Grand Ivy

4.4/5

There are heaps of ways to search the Grand Ivy lobby. There are quick links to key casino categories like table games, blackjack, poker, roulette, slots, Drops & Wins, and live casino games.

Visually, we especially liked the dark theme, which creates an immersive atmosphere similar to being in a real-life casino, with neat animations that add extra engagement when you hover over the game tiles in the desktop version.

You can also change your view while browsing, which is useful as you can adjust it to suit your needs. If you're familiar with the games, you can opt for a list view to fit more on your screen and allow you to browse the lobby more quickly.

If you’re new to the genre or online casino games in general and would like to see more info about a game, you might wish to select the tile view and see what the game looks like, enjoy the branding, and get a sense of what to expect.

How to sign up

When you’re ready to sign up for an account, follow these simple steps:

  • 1
    Head to the Grand Ivy Casino login page and click the yellow JOIN button to create an account.
  • 2
    You’ll be taken to the casino registration page, where you can enter your personal details, including email, address, phone number and date of birth. Remember, you must be over 18 to be eligible for an account.
  • 3
    Next, choose your username and a strong password. Select your currency, agree to the terms and conditions, and hit SIGN UP to confirm.
  • 4
    Once completed, you can use the site’s responsible gambling tools to set your deposit limits, etc.
  • 5
    The last step is to credit your account so you can start enjoying the games. Remember to claim your bonus by depositing a minimum of £20.

Expert final thoughts - Should YOU try Grand Ivy Casino?

4.2/5

It’s time to conclude our review and give you the verdict you’ve been waiting for— is this a winning site that deserves a bookmark, or are you best off elsewhere? After a week of playing at this casino some key takeaways that I have gleaned.

There is certainly room for improvement when it comes to both their mobile apps and their customer support but if you’re looking for payment and game variety it ticks many boxes. Both of these are provided in a high-quality package with lots of opportunities to get bonuses and free spins which is an added benefit.

Overall, I have no hesitation in recommending Grand Ivy Casino.

Grand Ivy casino FAQs

Is Grand Ivy legit?

Yes, Grand Ivy Casino UK is a legitimate online casino site operated by White Hat Gaming Ltd. The company is an established casino operator with full UKGC licensing.

Who owns Grand Ivy?

The Grand Ivy online casino is owned and operated by White Hat Gaming Ltd, an established casino operator headquartered in Malta.

How long does Grand Ivy Casino take to pay out?

The Grand Ivy withdrawal time varies depending on your chosen banking method, but you can expect a 24-hour minimum processing time from the operator’s side. Remember that you must verify your ID before withdrawal requests can be actioned.

Is Grand Ivy safe?

Yes, Grand Ivy is a perfectly safe online casino site for UK players. The website is encrypted for your data protection, and the UKGC regulates the operator.

Does the Grand Ivy casino have a no-deposit bonus?

No, our team did not find any no-deposit bonus offers. However, the operator offers a generous deposit match welcome bonus with free spins.

Is there a Grand Ivy casino app?

Yes, there is a mobile app, but the app is only available for Android users at the time of writing. You can download the app from the Google Play store. Our team could not find an iOs app, but Apple users can access your account via the mobile browser.

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Written by William Macmaster

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Associate Gaming Specialist

William is a casino expert who has spent his career connecting players from across the world with unforgettable experiences at safe and reliable online casinos. You can rely on him to provide you with the knowledge you need to get more out of your online gambling experience.

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Fact checked by Ian Zerafa

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Online casino expert

Ian Zerafa grew up in Malta, Europe's online gaming hub and home of top casino regulators and auditors such as eCOGRA and the Malta Gaming Authority. After completing his Master's degree in Glasgow, he returned to Malta and started writing about casinos. He's worked on hundreds of casinos across the US, New Zealand, Canada, and Ireland, and is a go-to authority for Casino.org's team.

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Welcome Bonus
100% up to $1500