Las Vegas Caesars Palace Lawsuit: Staff Called Uber Instead of 911 for Dying Hotel Guest
Posted on: February 24, 2026, 10:46h.
Last updated on: February 24, 2026, 11:37h.
- The family of a Caesars Palace guest who died in 2024 is suing the resort’s owners for wrongful death
- The suit claims staff mistook a medical crisis for intoxication and called a rideshare to remove the guest, contributing to his death two weeks later
- Claiming negligence, the family seeks medical costs, funeral expenses, and punitive damages
A wrongful‑death lawsuit filed by the family of a Rhode Island man alleges that staff at Caesars Palace on the Las Vegas Strip failed to obtain emergency medical care for him, instead arranging for a rideshare that resulted in delayed treatment that “ultimately led to, caused, or contributed substantially” to his death.
According to the complaint — filed Feb. 18 and first reported by the Las Vegas Review-Journal — Richard Perrin, 64, was staying at Caesars Palace on November 28, 2024 when he suffered a sudden and severe medical episode characterized by dizziness, double vision, vomiting, and profuse sweating. These symptoms should have clearly indicated a medical emergency requiring immediate evaluation by paramedics or a hospital transfer, according to the filing.
Instead, resort employees allegedly concluded that Perrin was merely intoxicated and, based on this assumption, arranged for a rideshare vehicle to take him off property. The complaint contends that the decision to remove a person in medical crisis via a standard rideshare service, rather than an ambulance, constitutes a significant breach of the duty of care the resort owes to its guests.
Claiming that Caesars Entertainment failed to properly train its employees to recognize and respond to medical emergencies, the legal action brings two primary charges against the casino giant: 1) negligence and 2) negligent hiring, training, retention, and supervision.
Seeking compensation “in excess of $15,000” — a standard threshold used in Nevada to establish the case’s standing in District Court; the actual total sought is likely to be significantly higher — the lawsuit asks the court to order Caesars Entertainment to compensate the estate for:
- general, special, and punitive damages
- medical expenses incurred before Perrin’s death
- funeral costs
- compensation for grief, sorrow, loss of support, companionship, and comfort
- damages for pain and suffering
- a statutory request for double the actual damages, along with attorney’s fees, interest, and any additional relief the court deems appropriate.
The specific nature of the medical episode remains unclear, as does Perrin’s final destination and who suggested it. The lawsuit only states that Perrin died on Dec. 15, 2024, two weeks after the incident, with no cause of death specified.
Caesars Entertainment does not respond to requests for comment about pending litigation.
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