Live Dealer AI Technology is Closer Than You Might Think
Posted on: November 12, 2025, 10:17h.
Last updated on: November 12, 2025, 10:27h.
- Goal is to create industry’s first AI dealer experience
- Playgon commits US$1 million to the development of the technology
- New technology will be available to online gaming operators globally in Q2 2026
Vancouver-based Playgon Games Inc. announced Wednesday a deal the company said will greatly advance AI dealer technology for live gaming.
Playgon, a tech firm that specializes in interactive gaming platforms, particularly live-dealer casino solutions, has signed a memorandum of understanding (MOU) with Digital Nation Entertainment (DNS), a multi-award-winning studio based in Santa Monica that specializes in real-time animation, volumetric capture, and emotionally responsive digital performance to co-develop and commercialize the next generation of AI dealer tech.
This is a significant industry move, going away from human-hosted dealer studios while embracing a future powered by AI-generated digital hosts.
Transformational Moment
“Through this partnership with DNE, we are fundamentally transforming our live-dealer strategy to focus on AI-driven hosts,” said Darcy Krogh, CEO of Playgon Games. “Lifelike, multilingual, digital personalities that elevate the player experience while eliminating the operational constraints of traditional live-dealer studios and business models. This is a transformational moment for Playgon, moving beyond human-hosted tables to a scalable, intelligent dealer layer that redefines how live gaming is delivered.”
Playgon will be setting up a wholly owned subsidiary to underwrite the development, with a commercial revenue-sharing agreement with Digital Nation Entertainment. Playgon has committed US$1 million to the co-venture. A portion of net gaming revenues generated by the new project will be used to repay the funds advanced by Playgon.
Playgon will retain full ownership of the new company and all intellectual property created through the partnership, with both sides finalizing a technology co-development agreement within 45 days.
World’s First AI Dealer Experience
In a statement issued Wednesday morning, Playgon said DNE’s technology enables lifelike dealer behavior, with natural speech, emotional responsiveness, contextual memory, delivering an experience the company added is believable and adaptable in real time.
“This partnership unlocks the next level of user experience – intelligent, expressive digital dealers capable of hosting hundreds of games simultaneously, in any language, around the clock. This isn’t just an upgrade – it’s a complete reinvention of how traditional live gaming is delivered,” said Playgon President Guido Ganschow.
The new technology will be available to online gaming operators globally, for both social and real-money iGaming markets across 30+ languages, 24/7. Playgon said the transition to AI dealer technology will be seamless for its customers — integrated directly into Playgon’s certified platform, with zero changes required to existing APIs, player flows, or wallet infrastructure.
By combining DNE’s digital human technology and real-time AI, capable of natural speech, memory, and session-level adaptation with Playgon’s proven live dealer systems, we’re creating a revolutionary new gaming experience that pushes the boundaries of what’s possible in real-time digital performance,” said Digital Nation Entertainment CEO Craig Evans.
Playgon is anticipating a market launch in Q2 2026.
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