Jackpot City Casino review - enjoy regular exclusives
Jackpot City is safe, secure, and one of the best casinos in Canada. Licensed by the Kahnawake Gaming Commission and with 25+ years of experience, find out exactly why players love it in our full review below.
For all things Jackpot City Ontario, we have a separate review if you're in that province. It's different to this casino so make sure you check it out to fully understand what is on offer in Ontario.
One of the most popular casinos in Canada
Pros
- Daily promotions
- Casino.org exclusive $4,000 deposit bonus plus 190 bonus spins
- Free iOS and Android apps
Cons
- Fewer games than other casinos (MafiaCasino has 9,000+)
- Loyalty rewards are limited to casino bonuses
Games you can't miss
Although Jackpot City offers fewer games than most Canadian online casinos, it focuses on quality. The operator constantly updates its library and boasts titles from a wide range of respected game providers. Check out the most popular games at this casino below.Games you can't miss
Key facts
🎰Casino name | Jackpot City Casino | 🤵Owner | Baytree Interactive Limited |
📅Year established | 1998 | #️⃣ Number of games | 1,700+ |
🎲Game categories | Slots, Blackjack, Roulette, Baccarat, Live Games, Bingo, Keno, Craps, Scratchcards, Poker | 🤖Software providers | Microgaming, NetEnt, Playtech, Crazy Tooth Studio, Foxium + 2 more |
📱Compatible devices | Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry | 💰Win rate | 98.64% |
⏰Payout time | 1-3 days | 💰Max jackpot | 5,000,000 |
💬Languages | German, Greek, English, Spanish, Finnish, French, Italian, Polish, Portuguese, Russian, Swedish, Chinese | 🛟Customer support | Email, Live chat, Phone |
💸Banking options | Idebit, Muchbetter + 11 more |
Claim a great welcome bonus and enjoy daily promotions
"Jackpot City consistently offers one of the best welcome bonuses on the market. Get 90 bonus spins on your first deposit, up to $4,000 over your next four deposits, plus another 100 bonus spins. You only need to deposit $10 or more to qualify. I always find the wagering requirements fair too at 35x. Fancy a different slot for the free spins? Check out our Jackpot City bonus page, where you can enjoy free spins on Panda Bonanza with an exclusive bonus code!"
Pros
- $10 minimum deposit (others like MyEmpire require a $30 deposit)
- Fair and attainable wagering (35x)
- Daily promotions as an existing player
Cons
- T&Cs aren't easy to read
- Monetary value is low compared to Lucky Ones in Canada, which offers up to $20,000
- Deposit 1: 90 free spins on Links of Ra II
- Deposit 2: 100% match bonus up to $400 + 10 bonus spins on Links of Ra II
- Deposit 3: 50% match bonus up to $1,000 + 25 bonus spins on Links of Ra II
- Deposit 4: 75% match bonus up to $1,000 + 25 bonus spins on Links of Ra II
- Deposit 5: 25% match bonus up to $1,600 + 40 bonus spins on Links of Ra II
What does the sign-up bonus include?
| Welcome bonus | 100% deposit match up to $4,000 + 190 free spins |
| Wagering requirements | 35x |
| Bonus code | No code needed |
| Minimum deposit | $10 |
| Game contribution | Slots (some exceptions), 50% NetEnt slots, 8% table games, 2% Classic Blackjack, all Aces video poker and all Jacks or Better games, 0% everything else |
| Free spins | 190 |
| Expiry date | 60 days |
Plenty of daily promotions as an existing player
One of my favourite features of Jackpot City Casino is its daily promotions for registered players, which typically include bonuses such as deposit matches and free spins. For example, today's daily bonus, as I type this review, is a $100 match bonus up to $200. There's also a bonus wheel that you can spin for free every four hours, and you could win free spins or bonus cash.Additionally, when you sign up with Jackpot City, you automatically join the loyalty program. You’ll earn greater casino bonuses as you earn points and progress through the levels of casino rewards.Over 1,700 titles from top providers
"The number of games on offer is a little on the low side when compared with other casino reviews I've done. Top software providers such as Microgaming and Pragmatic Play power the games, ensuring nothing but the best graphics and loading times. But it can be tricky to decide what to play. That’s why I was excited to discover that this casino offers free demos, allowing you to test games before wagering any real money."
Pros
- Exclusive slots added weekly
- Play all slots in demo mode before wagering
- Wide range of jackpot slots, including Mega Moolah
- Live games powered by Pragmatic Play and On Air
Cons
- Far fewer games than average at new CA casinos (1,700+ vs 2,500+)
- Search function and filters are limited, unlike Millioner
| Games | Number of games | Most played games |
|---|---|---|
| Slots | 1,501 | Mystic Dreams, Asgardian Fire, Fish Party |
| Roulette | 47 | 9 Masks of Fire Roulette, Hockey Fever Roulette, Extreme Multifire Roulette |
| Blackjack | 29 | Classic Blackjack, European Blackjack, High Streak Blackjack |
| Bingo | 36 | Fu 88, Immortal Romance Video Bingo, Bingo Mania |
| Video poker | 28 | Jacks or Better Poker, Joker Poker, Deuces Wild Poker |
| Baccarat | 5 | No Commission Baccarat, Dragon Tiger |
| Sic Bo | 2 | Real Sic Bo with Sarati |
Explore live dealer games from Pragmatic and On Air
The live games tab boasts 80+ options powered by On Air and Pragmatic Play, with the latter being one of my favourite software providers known for its high-quality games. Whether you prefer classic table games or modern game show games like Mega Wheel and Treasure Island, there are plenty of options.| Games | Variety | Number of games | Minimum bet | Maximum bet | Software |
|---|---|---|---|---|---|
| Live blackjack | Ruby Blackjack, Speed Blackjack | 33 | $1 | $5,000 | Pragmatic Play, On Air |
| Live baccarat | Dragon Tiger, Super 8 Baccarat | 13 | $0.10 | $10,000 | Pragmatic Play, On Air |
| Live roulette | Mega Roulette, Airwave Roulette, Indian Roulette | 21 | $0.10 | $20,000 | Pragmatic Play, On Air |
| Live game shows | Mega Wheel, Snakes and Ladders, Money Time | 11 | $0.10 | $5,000 | Pragmatic Play, On Air |
| Live card games | Andar Bahar | 1 | $0.10 | $5,000 | Pragmatic Play |
| Live Dealer Sic Bo | Mega Sic Bo | 1 | $0.10 | $5,000 | Pragmatic Play |
Try these table games for free
Software available
Bank via convenient methods like Interac and crypto
"Jackpot City offers a nice range of casino payment options that meet most Canadian players’ needs. I loved how local banking methods are also available, like Interac. To add funds or withdraw winnings, access the “Bank” section from the top menu. During my review, I found that I could also monitor my transaction history from this tab."
Pros
- Familiar methods such as Interac
- No minimum threshold for fiat withdrawals
- 12 crypto options
Cons
- Slower withdrawal times than sites like MafiaCasino and Neon54
Payment methods available
Choose from 20 deposit options
| Deposit methods | Minimum deposit |
|---|---|
| Visa | $5 |
| Visa Electron | $5 |
| Mastercard | $5 |
| PaysafeCard | $5 |
| iDebit | $5 |
| Apple Pay | $5 |
| MuchBetter | $5 |
| Interac | $5 |
| Bitcoin | $50 |
| Ethereum | $50 |
| USD Coin | $50 |
| Litecoin | $50 |
| Ripple | $50 |
| Tron | $50 |
| Dogecoin | $50 |
| Cardano | $50 |
| Solana | $50 |
| Bitcoin Cash | $50 |
| Binance Coin | $50 |
| Tether | $50 |
Withdraw using popular methods
| Withdrawal method | Withdrawal time | Minimum withdrawal |
|---|---|---|
| Visa | 1 - 3 business days | No minimum |
| Interac | 1 - 3 business days | No minimum |
| iDebit | 1 - 2 business days | No minimum |
| MuchBetter | 1 - 2 business days | No minimum |
Is Jackpot City safe and trustworthy?
"This site is an extremely safe casino to play at in Canada, thanks to its license issued by the Kahnawake Gaming Commission. This is one of the most trusted licenses in the market. In addition, it boasts a license from the Alcohol and Gaming Commission of Ontario for players in that province. All games are also audited by eCOGRA to ensure fair results. Although this certification isn't required by regulators, eCOGRA casinos always give me extra confidence."
Customer care
If you have a question or run into any issues while playing at this casino, the customer support on offer has you covered. Click the “Help Center” tab from the top of the page to access the FAQ section. Here, I found informative answers to questions on various topics, including payments, promotions, and games.Otherwise, you can contact customer support via live chat or email. To access the live chat, navigate through the FAQs and select “No” when asked if the article was helpful. Jackpot City will then present a link to its 24/7 live chat. Alternatively, if emailing the support team, you can expect a response within the same day. I put the live chat to the test and was connected to a customer support agent in seconds. The agent I spoke with was friendly and polite and resolved my issue within 10 minutes. My Jackpot City online review found very few issues with the site’s overall credibility and safety. I particularly loved the in-depth responsible gambling resources and tools. Although the live chat operator was helpful, no telephone customer support is available, which may disappoint some players. Overall, that's 4.5/5 from me.Play on a top app or mobile browser
"The Jackpot City app is free for download on iOS and Android devices. It features enhanced usability and connectivity, and I loved having the option to turn on notifications and alerts to stay up to date on the latest bonuses. While there are no exclusive perks for the casino app users, I appreciate the convenience of accessing the casino without having to log in every time."
Enjoy new releases on your mobile
FAQs
Is there a Jackpot City no deposit bonus?
Can I play for real money at Jackpot City Casino in Canada?
Does Jackpot City have an app?
Can you trust Jackpot City?
Is Jackpot City Casino online legit in Canada?
A well respected casino, serving Canada and beyond
Jackpot City Casino launched way back in 1998. As such, it's one of the oldest and most respected online casinos in Canada. Owned by Baytree Interactive Ltd, the site also accepts players from across the globe.
- Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey
- info@jackpotcity.com
A slot fanatic, Daisy Harrison boasts over nine years of experience writing about online casinos and games. Having worked with both providers and players, she knows what makes slots and other games stand out from the crowd. At Casino.org, Daisy is on a mission to share her expert slots and all-round online casino knowledge.
As a fact-checker, and our Chief Gaming Officer, Alex Korsager verifies all Canadian online casino details on this page. To do this, he manually compares our pages with the casinos'. If anything is unclear, he contacts the casino. In short, Alex ensures you can make an informed and accurate decision.
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