Overall Rating
4.3
Withdrawal Speed
4.0
Security
4.5
Software & Games
4.2
Jackpot City Ontario at a glance
π’Casino Name | Jackpot City Casino | π€΅Owner | Baytree Interactive Limited. |
π
Year Established | 1998 | π²Number of Casino Games | 400+ |
π°Games offered | Slots, Blackjack, Roulette, Baccarat, Live Games, Bingo, Keno, Craps, Scratchcards, Poker | βοΈSoftware Used | Microgaming, Pragmatic Play, Crazy Tooth Studio, Foxium, Just For The Win + 5 more |
π±Compatible Devices | Android, iPhone, iPad, Mac / PC, Tablet | β©Payout Percentage | 97.64% |
πΈPayout Days | 1-3 days | π°Max Jackpot | 5,000,000 |
πLanguages | English, French | πCustomer Support | Email, Live chat, Phone |
π§Banking Options | Visa, Mastercard + 7 more |
Payout percent97.64%
Payout Speed1-3 days
Max Jackpot5,000,000
- Best Casino of the Year 2023 Gold Awards
- Part of Ontarioβs Super Group
- 24/7 live chat customer support
- License with the AGCO and eCOGRA tested
Preview of Jackpot City Casino Ontario
Looking for Jackpot City information outside Ontario?If youβve landed here outside of Ontario but want more information about this casino, check out our Jackpot City Canada review that covers all other provinces in the country.
Our Jackpot City Casino Ontario review
Jackpot City is one of the longest-standing casino operators, having been around since 1998. It's the official online casino partner of the Toronto Maple Leafs and Toronto Raptors. After Ontario legalized online gambling in 2022, it was one of the first casinos to launch its platform in the province. Iβve looked at everything Jackpot City Ontario offers, from its mobile capabilities to game choice and customer support levels. So, if youβre an Ontario online casino player looking for a new place to play, read my Jackpot City Ontario review to see if itβs the one for you.
Pros
- Exclusive Ontario mobile app
- Games from the top providers
- 20+ progressive jackpot slots
- 6-tier loyalty program
- 24/7 customer support
Cons
- Fewer games on the Ontario site
- Slower than average withdrawals
Top games and software on offer
4.2/5
Although Jackpot Cityβs games lobby isnβt the most extensive, you can still try your hand at popular casino games online, such as progressive jackpot slots and table games. Most titles are brought to you by Games Global and Pragmatic Play. Iβd prefer to see a few more providers, but at least the Ontario online casino has partnered with two of the best in the industry.The rules and regulations in Ontario are a little stricter than Canada's other provinces, which means fewer games are on offer. As a result, you wonβt see a software provider's complete portfolio of games listed or any scratch cards, keno, or bingo.
| Games | Game type | Number of games | Most played games |
|---|---|---|---|
| Slots | Casino game | 400+ | Thunderstruck II, Amazing Link Apollo, Arctic Enchantress, Immortal Romance |
| Jackpots | Casino game | 20+ | Mega Moolah, Hyper Gold, Kings of Cash, Divine Riches Helios |
| Blackjack | Card game | 20+ | Switch Redeal Blackjack, Switch Multi-Hand European Blackjack, Eclipse Blackjack, Perfect Strategy Blackjack |
| Roulette | Table game | 20+ | Dealers Club Roulette, Extreme Multifire Roulette, Scarab Auto Roulette |
Play immersive live casino games
If you prefer the thrill of live casino games, youβll love the live dealer portfolio. I thoroughly enjoyed immersing myself in this casino's live-action games. The overall experience was seamless and mirrored exactly what youβd get from a brick-and-mortar casino. My favorite titles include ONE Blackjack and Speed Roulette. The low minimum and high maximum bet limits will suit players of all budgets.| Games | Variety | Number of games | Minimum bet | Maximum bet | Software |
|---|---|---|---|---|---|
| Live blackjack | Live Exclusive Blackjack, Live Sports Blackjack, ONE Blackjack, High Streak Blackjack | 20+ | $1 | $5,000 | Games Global, Pragmatic Play |
| Live roulette | Mega roulette, Live Private Roulette, Live Sports Roulette, Speed Roulette | 20+ | $0.1 | $5,000 | Games Global, Pragmatic Play |
Whatever your game preference or budget, youβll find something to suit you at Jackpot City Ontario. With big names like Games Global and Pragmatic Play behind the development, you can rely on an immersive in-play experience. Still, in the future, I would like to see more games added to compete with other bigger Ontario online casino sites to bump up my 4.2/5 score.
Enjoy popular slots
With over 400 slots available, Jackpot Cityβs online casino in Ontario boasts games from the leading providers in the industry like Pragmatic Play and Microgaming. But when we compare this to a casino like PlayOJO that offers 3,000+ titles, Jackpot City Ontario isn't as competitive.Microgaming, which is now part of Games Global, offers many of its top titles such as Thunderstruck II and the ever-popular Mega Moolah progressive slot. If you're a fan of jackpots, you'll be pleased to know that WowPot slots are available here. It holds the world record for a win on a progressive jackpot slot of $58 million! β¬38,461,200.95 to be exact, and it was won on the Wheel of Wishes slot.Our top 5 Jackpot City Ontario slots
With so many to choose from, itβs not always easy to find the best online slots at Ontario casinos. Here are our top 5 picks this operator has for players to enjoy:| Slot name | RTP | Software provider | Volatility |
|---|---|---|---|
| Immortal Romance | 96.86% | Microgaming | Very high |
| Fruit Shop | 96.71% | NetEnt | Low to medium |
| Masters of Valhalla | 96% | Snowborn Games | High |
| Wheel of Wishes | 93.34% | Alchemy Gaming | Low |
| Blazing Bison Gold Blitz | 94% | Fortune Factory Studios | HIgh |
Editor's insight
Martin Backhouse
"RTP stands for Return to Player and essentially indicates the average return on that particular slot. The figure is calculated across millions of simulated spins. For example, letβs say the RTP is 96% and you bet a total of $100. This means that based on the theoretical average, you will win $96, meaning the casino keeps 4%, also known as its edge. All spins are completely random, so it could be a different outcome, but this will be the average result."
How to sign up, deposit, and play at Jackpot City
Creating a Jackpot City casino login only takes a couple of minutes. Follow these simple steps and you wonβt go wrong:
- 1Head to the Jackpotcity.ca Ontario site or download the app
- 2Hit the orange βSign Upβ button
- 3Confirm your location as Ontario
- 4Fill in your personal information
- 5Confirm youβre 19+ and verifying your email address
- 6Navigate to the Bank tab and select βDepositβ
- 7Choose your preferred payment option
- 8Follow the prompts to deposit and start playing
Victor H. Royer, published author and CA casino expert
"Check that the online casino you are about to play at is properly licensed in a respected and verifiable jurisdiction. Specifically, look at sites such as this one where you can source several links to already-approved online casinos."
Deposits and withdrawals
4.0/5
For the next part of my Jackpot City review, I checked out the available payment methods for Ontario players. You can choose from a good selection of localized and international options, including Visa, Mastercard, Interac, MuchBetter, eCheck, and Apple Pay. Prepaid Paysafecards are also an option, perfect for those who want to control their spending.I was particularly impressed with how quickly the casino processed my deposits. Funds were in my account within seconds of completing. The minimum deposit limit of $10 is another way the casino accommodates players on a budget.
Deposits
There's a minimum deposit limit of $10, which is in line with the industry average and other leading casinos such as Spin, PlayOJO, and Wildz.| Deposit methods | Minimum deposit |
|---|---|
| Visa | $10 |
| MasterCard | $10 |
| Interac online | $10 |
| eCheck | $10 |
| Instadebit | $10 |
| MuchBetter | $10 |
| Paysafecard | $10 |
Withdrawals
I wasnβt quite as satisfied when it comes to withdrawals. The minimum withdrawal amount of $50 is significantly higher than other casino brands. Some options, such as debit cards and bank transfers, can take up to seven days to pay out. That said, the withdrawal process at Jackpot City Ontario is a breeze and comes with no additional fees.| Withdrawal method | Withdrawal time | Minimum withdrawal |
|---|---|---|
| Visa | 3 - 7 business days | $50 |
| Mastercard | 3 - 7 business days | $50 |
| Interac online | 24 - 48 hours | $50 |
| eCheck | 3 - 7 business days | $50 |
| Instadebit | 3 - 7 business days | $50 |
| MuchBetter | 24 - 48 hours | $50 |
The casino accepts many reputable and popular banking options, including credit cards, e-wallets, bank transfers, and prepaid cards. Where Jackpot City falls short is its slow withdrawal process for certain payment methods. I would also like a lower withdrawal limit, as $50 is pretty high, hence the 4/5 score.
Explore the new Jackpot City Ontario app
4.8/5
Mobile app ratings
π Jackpot City on the App Store: 4.5/5 (1.7k reviews) π± Jackpot City on the Play Store: 4.3/5 (547 reviews)The ratings are good and better than a lot of big names in the industry. Take PlayOJO for example, whose app scores 3/5 in the App Store and 4/5 in the Play Store. There are many positive reviews about the app's navigation, loading times, and payout speed on both iOS and Android. Negative reviews tend to stem from players not winning rather than problems with the app itself."Easy to navigate and get your winnings fast!" - Melissa, Play Store review, July 31, 2024I like the developer's responses to reviews on the Play Store too. It shows that they care and are always looking for ways to improve as well as being on the ball regarding the latest app reviews. Not many other casinos do this at all from what I've seen.Jackpot City Ontario app overview
| iOS | Android | |
|---|---|---|
π±Compatibility | iOS 14.0 or later | Android Pie or later |
π€Size | 18.5 MB | 25.1 MB |
ποΈRank | #14 in Casino | NA |
π²Price | Free | Free |
A safe and secure casino
4.5/5
I saw high standards for security from the site during my Jackpot City Casino Ontario review. Holding a license from the Alcohol and Gaming Commission of Ontario (AGCO) is the standard protection I'd expect to find, and then the brand goes the extra mile.With the AGCO and iGaming Ontario keeping a careful eye on this operator, you can be sure itβs running a tight ship. Personal data security is second to none, thanks to 128-bit Secure Sockets Layer (SSL) encryption technology. This tech ensures your personal and financial details are always protected and out of the hands of potentially harmful third parties.Furthermore, as a licensed casino site, it must receive regular audits on its RNGs (Random Number Generators) to guarantee game fairness. You can play games confidently, knowing the outcomes are unbiased. Finally, I found the advice on Responsible Gambling to be very thorough. The site covers everything from implementing on-site tools like self-exclusion and deposit limits to contact details for ConnexOntario and other dedicated support groups.
Around the clock support
4.8/5
My Jackpot City Ontario review isn't complete without assessing its customer support. Ontario players neednβt worry; the casino has you covered if you encounter any issues. The dedicated FAQ page is detailed and competent enough to answer the most common queries that could crop up. If thatβs no help, you can contact support staff through the 24/7 live chat feature or email. I tested both out but found the live chat option the best and quickest method for answering my questions.Youβll be taken good care of at Jackpot City. Support staff work around the clock to provide swift and professional responses through the live chat feature. There's also an email option and a dedicated FAQ page if further assistance is needed. The site uses industry-leading encryption technology to provide more than adequate data protection and security measures. You can play here with confidence, knowing it's safe and legit. Iβd like to see phone support added in the future to take my 4.5 score a little higher.Hereβs a list of whatβs available for Ontario players:
- 24/7 live chat
- Comprehensive FAQs
- Email support - support@jackpotcity.com
- Phone support - +1 (800) 768 1946 or +1 (236) 304 8796
- Headquarters - Ground Floor, Kingsway House, Havilland St. St Peter Port, Guernsey GY1 2QE
Conclusion
4.3/5
To round up my Jackpot City online casino review for Ontario players, I gave it an overall score of 4.3/5. I wouldβve scored it higher if it werenβt for the modest games library and slower payout times. Still, if youβre looking for a safe and legal new online casino in Ontario to play top slots and table games, youβll undoubtedly feel like youβve hit the jackpot. So, what are you waiting for? Sign up today to begin your Jackpot City journey and join many other satisfied players.
FAQs
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Martin is one of our newest members of the Casino.org team and he brings over 15 years of iGaming experience to the table. Heβs written for some established brands over the years and understands what players want being one himself. His primary focus is North America.
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