Tooniebet Review — new site making waves in Ontario

Ziv Chen, Casino Editor

With a name like Tooniebet, it’s clear this online casino was crafted for Canadian players. That became even clearer when I registered and chose Interac from the range of popular Canadian payment methods and added a few dollars to my account.

I tried a few games in the game lobby, which has over 3,300 options — more than what’s available at other sites like Jackpot City Casino and Spin Casino. While I tested games of all genres, I was particularly drawn to live dealer games. These are a strength of Tooniebet’s compared to competitors, thanks to its selection of more than 175 games — far more than sites like BetMGM Casino.

Making a deposit was fast and straightforward. The withdrawal process was simple as well, although the withdrawal time is a little slow and can take up to five days. This could be improved, considering Ontario casinos like PlayOJO payout in just a few days.

Overall, I found the casino offers a secure, enjoyable experience, especially thanks to the wide-ranging contact options for customer support, including 24/7 live chat and daytime phone support. Check out my complete review to find more details on its partnerships with top game developers and fast-expanding game lobby.

Overall, the casino offers both quantity and quality. Even sites with more games like Casino Days partner with a similar number of game developers to this casino. I was pleased to see casino favourites available, like Starburst and Gonzo’s Quest, along with lesser-seen options like Xterminate.

I was disappointed the site doesn’t provide exclusive games like I found at BetMGM Casino. But its game library will give enough to keep most casino fans entertained. Its area of specialty is live casino options, offering more than 175 games — more than you’ll find at sites like Spin Casino, Jackpot City, and FireVegas.

Try the best games for free

Tooniebet gives casino game enthusiasts access to over 2,700 free games, including slots, roulette, and blackjack. Simply hit the “Demo” button on any RNG (Random Number Generator) game to launch it and play for free. This is a great way to learn new games without the risk of losing money. You can also test out some of the games you’ll find at the casino right here on Casino.org.

If the options here aren’t of interest to you, take a look at our library of 19,000+ free casino games. Get to grips with top titles you’ll find in Ontario without needing to sign up or download anything.

More software developers than sites with bigger game lobbies

One of the biggest strengths of Tooniebet is its collaboration with so many software providers. I’ve found even at sites with thousands more games, like Casumo, the casino works with fewer developers. That meant I found plenty of unique experiences browsing the game lobby, with plenty of different themes and features.

The most significant contributors to the game collection are some of the most respected developers in the industry. These include Microgaming, Pragmatic, Play’n GO, and Playtech. However, this casino also works with companies that supply games to just a few Ontario sites, such as BF Games and Skillz Gaming.

Live casino lobby with more than 175 options

While I’ve played at plenty of Ontario casinos, I was still impressed with the live casino options here. There are over 175 titles — more than most competitors except for market leaders like 888casino, which offers more than 300 live games.

Blackjack players will be delighted with what’s available, with dozens of tables supporting the classic version of the game. I also enjoyed fun variations like Power Blackjack and Mega Fire Blaze Blackjack. Additionally, I saw plenty of fun roulette, baccarat, and dice games. There are even a few live poker games like Caribbean Stud Poker.

The game show selection at Tooniebet is also impressive. Popular games I see at many Ontario casinos, like Sweet Bonanza Candyland and Mega Wheel, are available. However, I also found some pretty unique games, such as Sticky Bandits Roulette and Crazy Pachinko.

While there are fewer options than I found at other sites in the province, Tooniebet supports more providers than competitors like Spin Casino and BetMGM. This puts the casino in the middle range of Ontario gambling sites.

I deposited $100 using Interac, and the funds appeared instantly. When I was ready to withdraw, the casino completed the process in just 24 hours. This is on par with many other casinos in Ontario. However, when I tested withdrawing with a Visa bank card, the withdrawal process took longer than competitors, taking four working days to complete.

All the deposit and withdrawal limits are reasonable and line up with industry averages, including no transaction fees. Additionally, I was delighted to see how transparent Tooniebet is with its payment information, even for players without accounts.

How to deposit in five steps

I found depositing easy and often added money to my account in under a minute. Follow my step-by-step process to breeze through the deposit process:

1. 1
   Create your new account
2. 2
   Go to the cashier or banking section of the website and select "Deposit" to begin the process
3. 3
   Select your preferred payment method
4. 4
   Specify the amount you wish to deposit into your casino account — make sure its within the minimum and maximum deposit limits
5. 5
   Follow the prompts to confirm the deposit and complete the transaction

Clear timeframes and limits information

Finding information about timeframes and deposit and withdrawal limits is straightforward at Tooniebet. The tab explaining this information is available at the bottom of each page. While the $20 deposit minimum for most payment options is a little high compared to sites like Spin Casino, which use a blanket $10 minimum, you can at least top up your bankroll with smaller amounts with options like Interac and MuchBetter.

The maximums are reasonable across all payment methods, so high rollers will have enough freedom to make transactions. While the withdrawal times can be slower than most ON casinos, each withdrawal is different, and the site sometimes processes transactions quickly. There are no fees on any deposits or withdrawals, which I expect as a standard at casinos in the province.

Every transaction is protected by encryption, and I’ve noted the use of SSL to protect my information. Reading through the privacy policy, I was pleased to see the casino keeps my personal data secure and only shares what’s necessary.

There are some areas where the online casino can improve, starting with expanding its responsible gambling resources. Additionally, the site doesn’t confirm any third-party testing from sites like eCOGRA, which is an assurance you get with Ontario casinos such as Spin Casino. Still, its clear terms and conditions and other information made me feel secure at Tooniebet, and I’m sure it will make you feel safe as well.

A firm commitment to anti-money laundering

While Tooniebet doesn’t welcome testing from agencies like eCOGRA, it does commit to meeting universal standards to keep players safe. In its information pages, I found details on the casino’s agreement to meet the high standards of the 5th Anti-Money Laundering (AML) Amendment. The company monitors transactions to ensure players pay and play fairly while enforcing due diligence in line with international AML regulators.

When I tried out the mobile app, I was pleased to see it keeps many handy navigation tools from the desktop site, although some menus are moved to a bar across the bottom of the screen. This made navigation more manageable, with almost any menu just a tap away. All the same features were available to me, letting me use customer support, make payments, and easily play games.

Pretty much all of the site's game lobby is available, and many of the developers the casino teams with include mobile optimization in games, so transitioning to smaller screens is seamless. I noticed no performance issues with the mobile app.

The mobile site works well for players who prefer to save storage space on their mobile devices, adapting to any screen size. Navigation is similar to the mobile app, and while the site is a little slower than the app, the game graphics looked just as good to me.

I was disappointed that Tooniebet doesn’t provide any mobile-exclusive benefits, such as the two-factor authentication I found at BetMGM Casino. This allowed me to use finger and face ID to secure my account. The site also doesn’t allow payments with mobile-exclusive options such as Apple Pay, which I also found at 888casino.

Still, this casino is a solid mobile platform that lets you bring thousands of games on the move.

A highly-rated mobile app

It’s worth noting that as Tooniebet has been out for a much shorter time than many top casinos in ON, fewer players have left reviews on its mobile app. However, while researching, I found the mobile app is one of the highest-rated in the province, hitting a 4.5/5 score on the Apple App Store.

That’s not an easy rating to hit. In my research, I found it was narrowly beaten out by seasoned industry veteran BetMGM (4.6/5) and outperformed 888casino (4.4/5). Players pick out how easy it is to use the platform and the wide variety of games in the reviews I read.

You don’t miss anything with the mobile site

From my experience, the mobile browser version of this gambling platform is just as fast and reliable as many of the highest-rated Ontario casino apps. While some apps can feel sluggish or have limited features, the mobile site provides quick access to all games and is every bit as usable as its desktop counterpart. The mobile site is efficient, smooth, and doesn't require extra storage space, making it the ideal choice for playing on the go.

I tested the live chat option and was pleased with the quick response, which took under 20 seconds. The agent was friendly and knowledgeable and resolved my query about withdrawal limits in under five minutes. Email responses take a lot longer, but the knowledge is as good as live chat.

Offering phone support sets Tooniebet above sites that don’t like Jackpot City and 888casino. I could contact the phone support team on +1 844 789 4200 from 9AM to 6PM EST daily. The phone support team is just as friendly as other contact channels.

I could also troubleshoot my answers using the FAQs in the Help Centre. The questions are automatically split into categories, making browsing and finding the answers I needed more straightforward. Unfortunately, some FAQs are limited, with just one-word responses. Compared to the extensive FAQs available at casinos like BetMGM, which also lets me use a search bar, the FAQs here are below par. Overall, the customer support is solid and provides help all day, every day.

I tested the customer service

I tested all the customer service channels to gauge how quickly these channels respond. Of course, this will vary depending on how busy support is. But this is what I found when I contacted each channel multiple times on different days and times to get the best picture:

The verification process was straightforward, and it took the casino about 12 hours to review and approve my documents. Sites like Jackpot City may need a few days to verify you, although other operators like LeoVegas can get you verified almost instantly.

This site offers clear instructions in the document upload section to avoid confusion. Compared to other casinos like 888casino, which requires much more information and is not as clear about verification, this sign-up process was refreshingly simple and hassle-free. I didn’t face any delays, technical issues, or other hiccups.

How to register

Registering at Tooniebet Casino is quick and straightforward. The process took me less than a minute, and I just needed a valid email and some personal details to get started. For faster verification, have your ID and proof of address ready. Follow my simple step-by-step guide below.

Simple navigation at Tooniebet

The verification process was an extension of the smooth user experience across the whole site, which keeps things simple with only a few tabs to use for navigation.

While the user experience at the casino is positive, I found looking for games a slog. There is no way to break down the slot menu other than by provider, meaning just scrolling through thousands of games. Other Ontario casinos like 888casino let you split the game menu by features and themes.

The site layout follows the formula I’ve seen at most Ontario casinos, with a bar of options on the left. I appreciate this site lets you minimize this menu to make more room for games.

Considering that Tooniebet was launched in 2024 and is operated by a company that has never previously opened an online casino, it’s impressive how good the site is. With nearly 3,000 games available, the site provides more options than most operators. And it lets you enjoy them with straightforward navigation and a highly-rated mobile app.

While the top design and trustworthy payment options mean there are rarely any issues here, the 24/7 customer support through live chat and phone support operating during daytime hours let me quickly fix any problems. If you’re looking for an online casino with an extensive range of live casino games that are safe to play in Ontario, sign up with Tooniebet Casino.

About Tooniebet Casino

Tooniebet Casino, launched in 2024, has quickly become a rising Canadian online gaming market star. Canadix Limited owns the site. Licensed by the Alcohol and Gaming Commission of Ontario (AGCO) and regulated by iGaming Ontario (iGO), this casino ensures high transparency, fairness, and responsible gaming standards.