Grand Ivy review - Nearly 3,000 slots and one of the biggest bonuses in the UK
Adam Volz
Grand Ivy
Win Rate98.24%
Payout Speed1 day
Adam's verdict
4.9/5
Overall, I have no hesitation in recommending Grand Ivy Casino. There is certainly room for improvement across both their mobile apps and customer support, but if youβre looking for payment options and game variety, it ticks many boxes. There are also lots of opportunities to get bonuses and free spins, which is a big plus.
- Withdrawals5.0/5
- Bonus & Offers3.8/5
- Customer Service4.0/5
- Mobile3.8/5
- Security4.5/5
- Slots & Games4.8/5
2,000+ games offered
- Slots
- LiveGames
- Poker
- Roulette
- Blackjack
- TableGames
- VideoPoker
Grand Ivy casino details
| β©οΈ Payout Percentage | 98.24% |
| π§ Banking Options | |
| πΈ Payout Days | 1 day |
| βοΈ Software Used | NetEnt, Pragmatic Play, Hacksaw Gaming+7 |
| π Languages | German, English, Swedish |
| π€΅ Owner | White Hat Gaming |
Pros
- Massive library of 3,500 games
- Same-day withdrawals with e-wallets like Skrill
- Android app available
Cons
- No customer support via phone
- No app for Apple users
Top 10 casino games at Grand Ivy Casino
Sea of Spirits
Iron Bank 2
Buffalo
Cleopatra
Lucky Larry's Lobstermania 2
Roulette
Cash Eruption
88 Fortunes
Craps
Da Vinci Diamonds
Grand Ivy bonus offers β 50% match up to Β£300 + 75 bonus spins
3.8
The opinion of William
"The Grand Ivy welcome bonus is a 150% deposit match up to Β£300 on your first deposit, plus 75 bonus spins to play on Pragmatic Play's iconic Big Bass Bonanza game. Youβll also get 500 Loyalty Points to get you started on the operatorβs Loyalty Programme. The great thing about this welcome bonus is that you donβt need to worry about a Grand Ivy bonus code to claim the offer".
To claim the offer, you must deposit a minimum of Β£20. Once you do so, it remains active for 30 days from the date issued. Your bonus spins are for Starburst only and must be used within 72 hours. Any winnings from bonus spins are credited as bonus funds and capped at Β£100.
| Bonus features | Grand Ivy |
|---|---|
πWelcome bonus | 150% match up to Β£300 + 75 free spins |
π’Bonus code | N/A |
π°Wagering requirements | 35x deposit + bonus |
π΅Min deposit | Β£20 |
πNo deposit bonus | No |
π°Free spins bonus | 75 bonus spins on Big Bass Bonanza by Prgamatic Play |
πVIP promos | No |
πOther promos | Β£30,000 jackpot, Β£10,000 giveaways, Β£500 cash giveaway every week, loyalty programme |
As with all bonuses, itβs important to always check the terms and conditions before claiming the offer. This one requires a 35x wagering of the bonus funds + deposit before withdrawing any winnings accrued through your bonus. Bets for wagering are capped at Β£5. Most slots contribute 100% to wagering, although some exceptions are listed in the T&Cs. Table games, including video poker, donβt contribute, nor do progressive jackpots. Scratchcards and Keno games contribute 100%.This welcome bonus is more generous than other popular casinos. MagicRed Casino offers only a Β£35 deposit match and 50 free spins, while Mr Mega has a Β£50 deposit match with no free spins attached. The terms of the Grand Ivy welcome bonus are outlined in the table below:
Grand Ivy no deposit bonuses & free spins
While conducting our review, we didnβt see any Grand Ivy no-deposit bonus offers. However, the free spins given as part of the welcome bonus are a nice touch, especially if youβre new to slots and want to try the genre before committing your own funds to play. In a break from standard ongoing casino bonuses, the Grand Ivy offers a range of cash prize giveaways throughout the year, including a top annual jackpot prize of Β£30,000. There are three Β£10,000 prize giveaways throughout the year and weekly Β£500 cash giveaways. The casino also operates a points-based loyalty programme. Players are awarded points for playing casino games, which can be exchanged for casino bonuses under the My Account tab.Grand Ivyβs ongoing promotions are more favourable than others. At Betiton, for example, players get no casino bonuses, as the site offers only sports-betting promotions.Games & software β 2,000+ casino games from top software providers
4.8
The opinion of William
"With well over 2,000 top-quality games in the casino lobby, the site is nothing if not well-stocked. The platform has nearly four times as many games to try than Magic Red Casino".
Every type of player has been considered, with plenty of table games, including roulette, blackjack and poker, live-streamed game show games, progressive jackpot titles, and an impressive selection of video slots. Enjoy award-winning content from some of the industry's biggest, most well-respected game developers, from giants like NetEnt and Pragmatic Play to boutique studios developing cutting-edge new content.
| Game type | Number of games | Popular titles |
|---|---|---|
π°Slots | 2,000+ | Starburst, Book of Dead |
π€Jackpots | 40+ | Jackpot King Bison Rising Megaways, Jackpot King Deal or No Deal Megaways |
β Blackjack | 20+ | Classic Blackjack with Ten-20, Back Blackjack, Blackjack First Person |
πRoulette | 20+ | Lightning Roulette, Multifire Roulette Wildfire |
πOther table games | 60+ | Lightning Lotto First Person, Craps |
π₯Live dealer games | 85+ | Monopoly Live, Majestic Wheelshow, Casino Holdβem |
Grand Ivy caters to beginners with its easy-to-follow online slots and low-limit table games. High rollers and experienced players will find a plethora of high-volatility games and live dealer tables to suit their needs. You can enjoy content from over 100 world-class game providers with nearly 200 tiles from Pragmatic Play and over 100 Blueprint Gaming titles, including the Jackpot King progressive jackpot network. You can search by provider to see how many games are available in the lobby and find fantastic content similar to the games you love. The list below shows the operatorβs top 10 providers with the most games in the lobby:
- Pragmatic Play
- Playβn GO
- Red Tiger
- Blueprint Gaming
- Inspired Gaming
- Wazdan
- Scientific Games
- Relax Gaming
- NetEnt
- Hacksaw Gaming
Is Grand Ivy legit?
4.5
The opinion of William
"Grand Ivy Casino is operated by White Hat Gaming, an established operator registered and licenced in Malta (license number C73232 ) and licenced to operate in the UK by the UK Gambling Commission (account number 52894)".
White Hat Gaming also manages many Grand Ivy sister sites, some of which we have reviewed and can be explored via our UK homepage.The website employs robust SSL encryption, evident by the presence of 'https' at the beginning of the web address or the padlock icon in the address bar. This security measure ensures that your personal information remains safeguarded and payment transactions are conducted securely.Throughout the site, the operator demonstrates a strong commitment to responsible gambling and dedication to protecting all its players. It also exclusively features content from reputable providers that use random number generator (RNG) technology to ensure fair outcomes. All game studios are subject to licensing and game scrutiny to ensure compliance with licensing requirements. Our team liked the inclusion of an easy-to-find list of game RTPs, which we felt demonstrated real transparency and the operatorβs trust in its providers. You can access various tools at the casino to help you exercise safer gambling practices, including setting self-imposed limits, time-outs, and game-time reminders to help you manage your spending. Find links to key bodies like BeGambleAware and GamStop via the website footer or shield icon in the main menu bar.
Payment methods β 24-hour withdrawals
5.0
The opinion of William
"Grand Ivy is one of the leading casino operators for payment options with 10 options available. This is twice as many as LeoVegas UK Casino and PlayOJO, who both have just five. These 10 payment options are comprised of a selection of debit cards, eWallets and bank transfers".
While the range of deposit methods is on a par with Mr Mega Casino, Grandy Ivy pledges faster payouts. There are some withdrawal methods here that will ensure your money arrives within 24 hours. This makes it one of the fastest withdrawal casinos on the UK market.The details are outlined in the table below.
| Payment method | Available on deposits | Min. deposit | Available on withdrawals | Withdrawal time |
|---|---|---|---|---|
| Visa Debit or Electron | β
| Β£20 | β
| 2 to 3 business days |
| Mastercard/Maestro | β
| Β£20 | β
| 2 to 3 business days |
| Neteller | β
| Β£20 | β
| 12 to 24 hours |
| Skrill | β
| Β£20 | β
| 12 to 24 hours |
| Trustly | β
| Β£20 | β
| 12 to 24 hours |
| Neosurf | β
| Β£20 | β
| 12 to 24 hours |
| Instant Bank Transfer | β
| Β£20 | β
| 7 to 10 business days |
| Paysafecard | β
| Β£20 | β | β |
Grand Ivy withdrawal times & other transaction details
Withdrawal times will vary depending on your chosen transaction method and your receiving institution.You can expect a 24-hour processing time from the operator when you use e-wallets. Debit cards can take 3-5 days and bank transfers up to 10.Our team conducted a series of small transactions and we received our money via e-wallet well within the 24-hour timeframe. While for debit cards, it arrived on the 3rd day. In both cases, they met our expectations. Withdrawals are paid using the same method used to fund your account so make sure you do this to expedite your withdrawals.Grand Ivy Casino mobile gaming β top-quality mobile casino play
3.8
The opinion of William
"The Grand Ivy mobile experience is decent enough, and we experienced no loss in gameplay quality compared to the desktop site".
There is no dedicated iOS mobile app, which is a bit of a blow to Apple users. However, a casino app is available for Android users.We were surprised to see Google Play customers give the Android app a lowly average of 2.5 stars. However, upon reading the reviews (and there are only 37 of them, so itβs a small sample size), we found that most of the low scores are from customers who lost money. Nevertheless, we would recommend opting for the mobile counterpart over the app. Especially as there are better app reviews for All British Casino, with 4.3 and 3.2 in the Apple App Store and Google Play Store, respectively.If youβre an Apple user, you can access your Grand Ivy account by going to the login page via your mobile browser. The site is built for mobile play and is fully responsive to different screen sizes.
Casino app user ratings:
- Google Play Store β 2.5 Stars
- Apple App Store β N/A
How to download the casino app
If you have an Android device, you can download the native app from the Google Play Store by following these simple steps:- From your device, search for and launch Google Play.
- Use the search function to find the casino app.
- Click to download the app, entering your password if required.
- When the download is finished, click on the app tile to launch, complete login, and play your favourite games.
- If youβve not already registered, you can also do so through the mobile appβjust click on the JOIN button and follow the prompts.
Customer support β Easy to access information
4.0
The opinion of William
"In terms of customer support, the operator has positioned itself as one that focuses on the user experience".
In terms of customer support, the operator has positioned itself as one that focuses on the user experience.To this end, the customer support team is available via live chat anytime, day or night, to help with your queries. You donβt even need to log in to access the function. If youβd rather use email, you can reach the team directly at support@grandivy.com. However, we could not find a customer support phone number on the site so your best bet is the live chat for a quick response.
| Channel | Availability |
|---|---|
π¬Live chat | 24/7 |
π§Email | support@grandivy.com |
πPhone number | N/A |
βοΈ Other channels | Help centre |
Unfortunately, we found the support team inept at answering some very basic questions concerning their mobile app and payment methods. This raised some red flags about their ability to deal with more complex issues. There is a detailed help centre, which is easy to navigate and packed with helpful information. Itβs the kind of info youβre likely to be searching for clarification forβwhich demonstrates that they know their customers. This could be a better source for any further information you may need. This support beats many of its competitors but lags behind Pub Casinos which has telephone support.
Find your favourite game providers with ease at Grand Ivy
4.4
The opinion of William
"There are heaps of ways to search the Grand Ivy lobby. There are quick links to key casino categories like table games, blackjack, poker, roulette, slots, Drops & Wins, and live casino games".
Visually, we especially liked the dark theme, which creates an immersive atmosphere similar to being in a real-life casino, with neat animations that add extra engagement when you hover over the game tiles in the desktop version. You can also change your view while browsing, which is useful as you can adjust it to suit your needs. If you're familiar with the games, you can opt for a list view to fit more on your screen and allow you to browse the lobby more quickly.If youβre new to the genre or online casino games in general and would like to see more info about a game, you might wish to select the tile view and see what the game looks like, enjoy the branding, and get a sense of what to expect.
How to sign up
When youβre ready to sign up for an account, follow these simple steps:- 1Head to the Grand Ivy Casino login page and click the yellow JOIN button to create an account.
- 2Youβll be taken to the casino registration page, where you can enter your personal details, including email, address, phone number and date of birth. Remember, you must be over 18 to be eligible for an account.
- 3Next, choose your username and a strong password. Select your currency, agree to the terms and conditions, and hit SIGN UP to confirm.
- 4Once completed, you can use the siteβs responsible gambling tools to set your deposit limits, etc.
- 5The last step is to credit your account so you can start enjoying the games. Remember to claim your bonus by depositing a minimum of Β£20.
Grand Ivy casino FAQs
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Content Editor
Adam Volz is an online gambling expert who specialises in researching and writing content to help players find the best casino for them. Adam leads the Casino.org content teams in the UK, Ireland, and New Zealand to help players make better-informed decisions.
UK Content Editor
Armed with 10+ years of journalistic experience and deep expertise in UK online casinos, Ben knows the ins and outs of casino offers, deals, and what separates the excellent sites from the subpar ones. Heβs reviewed hundreds of operators, explored thousands of games, and understands precisely what players value most. At Casino.org, he puts that insight to work, helping readers find secure, high-quality UK casinos with bonuses and features that truly stand out.
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