Vital Vegas Podcast, Ep. 165: “When the Fun Stops” Refreshed and News Out the Booty

Granted, it’s been a minute, but no podcast episode should be served before its time.

This installment of the annual Vital Vegas podcast features a veritable buffet of Las Vegas news, and given buffets are on life support in Las Vegas, revel in your good fortune.

We also interview Ted Hartwell, Director of Storytelling for the Nevada Council on Problem Gambling, the organization responsible for the ubiquitous “When the Fun Stops” brochure we all know and love. Oh, we get into it.

It’s everything you want in a Las Vegas podcast and less.

Hartwell is a longtime Las Vegas-based researcher, musician (he’s a former professional cellist with the Las Vegas Philharmonic) and public advocate focused on problem gambling awareness and recovery. He’s also in long-term recovery from a gambling problem, so he knows of what he speaks. Here’s his story.

This conversation isn’t so much about all that, though. It’s about something we can handle emotionally: design and branding!

In his position, Hartwell was in charge of the revamp of the famous brochure made available in many casinos to help those with, well, impulse challenges.

You know the one!

It’s been the source of humor for many (guilty as charged, see below), but this brochure is also a way for those struggling with gambling addiction to get help.

We are a humorist. We humor.

ChatGPT says we are incorrigible due to psychological reactance (pushback when we perceive our autonomy is being constrained), combined with defensive coping mechanisms (humor, sarcasm, snark) as a form of intellectualization or displacement, reinforced by operant conditioning.

The brochure has been around for about 25 years, so it was about time for an overhaul.

Here’s the new brochure. In the wild, the old version is still available until supplies run out.

A cleaner design, refined messaging and multiple calls to action have turned passive messaging into something practical and far more likely to connect people with help when it matters most.

We asked ChatGPT to give its impressions of the redesigned brochure, and it obliged.

It said, “The older brochure leans heavily on mood over message, with a soft sunset image and elegant serif type that feel reflective but vague. There’s no clear explanation, no urgency, and no obvious next step, making it easy to overlook or misinterpret. It’s aesthetically pleasant but functionally weak, more like a general awareness piece than a tool designed to prompt action. The newer brochure, by contrast, is direct, legible and purposeful: a bold headline, the promise of hope and a clear destination immediately signal that help is available and accessible. Its stronger hierarchy and high-contrast design make it easier to read and understand at a glance, while the messaging moves from awareness to reassurance to action. In a public health context, that shift is critical. The new version works better not just as branding, but as effective communication, cutting through ambiguity and guiding people toward resources when it matters most.”

Which is exactly what we’d have said.

In some casinos, both the old and new versions of the brochure coexist. You still have time to bid farewell to the classic version. Why you are saying farewell to a brochure, we may never know.

One of the more peculiar changes to the brochure is the phasing out of the previous logo for the Nevada Council on Problem Gambling.

Hartwell shares that the previous logo was seen by some as a person hanging themselves. As an interim step to move away from that problematic subliminal message, Ted Hartwell removed the little guy’s head.

People laugh when we use “fleek.” They obviously don’t keep up with the latest lingo.

The revised logo can still be seen on the updated brochures, but that interim image has now been replaced by a more traditional “logo” (more of a wordmark) for Nevada Council on Problem Gambling.

Institutional clarity over personality any day of the week in our book.

We hope you’ll find this subject as fascinating as we do, and if not, that’s what fast forward buttons are for. Rude.

Also in this episode: Casinos are terrible at April Fools’, there was a temporary casino on Tropicana site, Downtown Grand is in receivership, Dreamscape is out as majority owner of Rio, Charter 75 Modern Kitchen opened at Barbary Coast, Tacos Del Rio opened at Rio, Bruno Mars is getting his own street (April 10), Eastside Cannery was imploded, live keno is back at Rio, Circus Circus opened a bingo hall, a Vegas Loop station opened at Fontainebleau, Brightline’s train still isn’t happening, Cromwell’s rooms are offline as the resort becomes Vanderpump Hotel, David Copperfield’s show is closing amidst the Epstein scandal, the Super Bowl is back in 2029, Buck and Winnie are back in Oklahoma, White Castle is closing at Casino Royale, Tony Roma’s is closing at Fremont Casino, For the Win Burgers and Tacos 1986 have opened at The Resort at Summerlin, Resorts World closed its poker room, Caesars Ent. is taking bids for a sale (Tilman Fertitta is considered the frontrunner), an asshat attacked flamingos at Flamingo and Mirage’s windows never had gold flakes in them despite the longtime legend.

You can listen to the embedded episode below, or find the podcast wherever you get your podcasts. And for this episode only, you can watch us talk to ourself on YouTube. We are fully cognizant of the fact we have neither the face for video nor the voice for audio, so you don’t have to reiterate it. Also, please refrain from reminding us our house needs dusting.

Here’s the episode. Remember, it’s free, so no whining or asking to speak to a manager.