About Us
The Team

Ash aka fizzymint - Operations Manager
Ash has been in gaming support for years, and in gaming communities even longer! Ever since she got her Nintendo at age 7, she's been a dedicated gamer. She's all about getting involved with player bases both in and out of work, and much of her free time is spent going to board game meetups. Outside of games, Ash loves books, food, dogs, and traveling whenever she can.

Sarah aka rachalse - Player Operations Lead
Sarah loves helping customers and solving problems. Happy customers make her happy! She also loves video games, trying new and interesting foods from food trucks, dark-roast coffee, baking pies, and long walks on the beach. Her trusty, calico cat Lucy is always in her lap while she’s answering tickets.

Kristine aka chipsmama - Player Operations
Kristine has worked in Support for more than 10 years. She loves helping Replay Poker players and finds satisfaction in making sure their issues are resolved promptly. Outside of work, she enjoys traveling and her life revolves around her family and dog, Chipper (Chip for short). She's an avid vinyl record collector and uses photography as her creative outlet to document her travels and to tell her family story.

Sonia aka Copy91 - Marketing Operations Manager
Sonia has worked in the gaming industry for the past 5 years and has a background in events and tourism. She has a passion for travelling and exploring, has lived in France, Scotland and Malta but is a true Italian at heart. She enjoys good food, wine and long distance running to burn everything off!

Matt aka MattNuts - Poker Operations Manager
Matt is originally from Italy and currently lives in Malta. He has been playing poker since the age of 18 and has managed several poker clubs in the past. He enjoys traveling the world while playing this great game. In his free time, he likes chess, strategy games, and a nice swim in the sea.
Support
For support issues, start with our Help & Support section which has information about getting started, how to play poker, FAQs and more.
If you need assistance further then head over to our Community Forums where members of the Replay Poker team and players are on hand to assist.
Finally, we offer online support via the (?) button on the top of every page and email support at support@replaypoker.com. We try our best to reply to all messages within 36 hours.
Contact Us
We love hearing from our players, so naturally we offer lots of ways to get in touch. To report a problem, make a suggestion or to just say hello, you can use any of the support channels listed above.
If you're on Facebook, Twitter or Instagram you can find us here:
For corporate enquires and business development please email info@replaypoker.com.
Need to get in touch via snail-mail?
Replay Digital LtdRegus
Tower Business Centre
2nd floor
Tower Street
Swatar
BKR4013
Malta