About Us
The Team
David aka Davidppp - Head of Product
David has been involved in poker for over 20 years, first as a professional player and then working in product for real and play money sites. Poker is one of his main passions, along with history, gaming and competitive sport.
Ash aka fizzymint - Operations Manager
Ash has been in gaming support for years, and in gaming communities even longer! Ever since she got her Nintendo at age 7, she's been a dedicated gamer. She's all about getting involved with player bases both in and out of work, and much of her free time is spent going to board game meetups. Outside of games, Ash loves books, food, dogs, and traveling whenever she can.
Rodrigo aka caffo - Technical Manager
Rodrigo has been working with computers since an early age. He's a software developer turned into a manager (who still loves coding). He's also an avid book reader, coffee enthusiast, and Japan aficionado.
Andrew aka Androosh - CRM Manager
Since joining Replay in 2008 as its first support person, Andrew has worn a variety of hats until eventually transitioning to his current role. Outside of Replay, Andrew enjoys sports, cars, coffee, board games, and traveling with his wife and kids.
Sam aka Finwa - User Acquisition Lead
Sam is originally from Helsinki, but has lived in Singapore, Australia and across several European countries over the years. Working in online poker since 2007, he has over a decade of experience in driving user acquisition for various online gaming brands. Outside of work, Sam is passionate about sports, travelling and history.
Robert aka Chasetheriver - Poker Operations Lead
Robert started his poker career traveling around the UK live poker circuit back in the '80s and '90s. Having made the transition to online poker, he started working 'on the other side of the table' for a major online poker site in 2005 as part of their collusion team. Robert is a keen online gamer and immensely enjoys games involving cards and wagering, particularly poker and Hearthstone.
Sarah aka rachalse - Player Operations Lead
Sarah loves helping customers and solving problems. Happy customers make her happy! She also loves video games, trying new and interesting foods from food trucks, dark-roast coffee, baking pies, and long walks on the beach. Her trusty, calico cat Lucy is always in her lap while she’s answering tickets.
Patrick aka Pageaux - Volunteer & Poker Operations
An avid gamer, traveler, and dog lover, Patrick has been in gaming support for 3 years. He's helped to release multiple games on various platforms and especially enjoys interacting with devoted players! When not 'working' in games or playing poker, he generally spends his time traveling, going to concerts, and consistently beating his two older brothers in Fantasy Football.
Oriol aka orifito - DevOps Lead
Oriol enjoys managing servers, but only if automation is the key aspect in doing so. He loves gastronomy, taking coffee & tea, sharing beers and fun with friends, sports in general, GIFs, and travelling around.
Mike aka kvokka - DevOps
Mike wrote his first lines of code at the age of 7 and started programming professionally in early 2001. He loves to travel, read, play chess and of course to play poker.
Caio aka caiodv - Sr. Frontend Engineer
Coffee driven developer, Caio started programming over 10 years ago, developing flash websites for advertising agencies. He enjoys spending time with his pets, rock climbing and road cycling.
Kristine aka chipsmama - Player Operations
Kristine has worked in Support for more than 10 years. She loves helping Replay Poker players and finds satisfaction in making sure their issues are resolved promptly. Outside of work, she enjoys traveling and her life revolves around her family and dog, Chipper (Chip for short). She's an avid vinyl record collector and uses photography as her creative outlet to document her travels and to tell her family story.
Eduardo aka edu_dev - Sr. Frontend Engineer
Eduardo has been working as a front-end engineer for over 15 years. He's interested in computer-generated art and also enjoys listening to music, reading books, and painting.
Szymon aka kick_start - Sr. Full Stack Engineer
At the age of 4 Szymon fell in love with video games thanks to good ol' Amiga 500 and titles like Superfrog or Civilization. It drove him into programming to become a game developer and he achieved that in Replay Poker. Szymon also enjoys playing chiptune music on guitar and card games in general - be it poker or Pokémon TCG.
Sonia aka Copy91 - CRM Executive
Sonia has worked in the gaming industry for the past 5 years and has a background in events and tourism. She has a passion for travelling and exploring, has lived in France, Scotland and Malta but is a true Italian at heart. She enjoys good food, wine and long distance running to burn everything off!
Support
For support issues, start with our Help & Support section which has information about getting started, how to play poker, FAQs and more.
If you need assistance further then head over to our Community Forums where members of the Replay Poker team and players are on hand to assist.
Finally, we offer online support via the (?) button on the top of every page and email support at support@replaypoker.com. We try our best to reply to all messages within 36 hours.
Contact Us
We love hearing from our players, so naturally we offer lots of ways to get in touch. To report a problem, make a suggestion or to just say hello, you can use any of the support channels listed above.
If you're on Facebook, Twitter or Instagram you can find us here:
For corporate enquires and business development please email info@replaypoker.com.
Need to get in touch via snail-mail?
Replay Digital LtdBeauport House
L'Avenue De La Commune
St Peter, Jersey
JE3 7BY