Jackpot City Social Casino Review


JackpotCity
Certifications
VeriSign SecuredeCogra Approved Casinos

Overall Rating

4.3/5

Bonuses & Offers

4/5

Security

4.7/5

Software & Games

4.4/5

Jackpot City Social Casino at a glance


Casino Name Jackpot City
Owner Playtika
Games offered Slots
Compatible Devices Android, iPhone, Windows-Phone, Tablet, Desktop
Payout Percentage N/A
Payout Days N/A
Max Jackpot N/A
Customer Support Contact Form
Payout percent
N/A
Payout Speed
N/A
Max Jackpot
N/A
  • Available across devices
  • Huge library of games
  • Excellent site and app design
  • Daily bonuses
  • Established and reliable

Editor’s verdict


Jackpot City is one of the longest-running casinos thanks to their innovation and continuous updates. Back in 1998, Jackpot City had already realized that people would want to play casino games and slots online. In 2022 they are continuing to evolve and keep up with the times. Social casino fans will love the selection of games on offer: blackjack, roulette and slots are all popular choices with multiple titles each.

Enjoy hundreds of games at Jackpot City, whether you choose to play on the web, through Facebook, or on your smartphone. It may not be the best social casino we’ve seen, but there’s certainly a lot of reasons to play at Jackpot City.

Pros

  • Available across devices
  • Huge library of games
  • Excellent site and app design
  • Daily bonuses
  • Established and reliable

Cons

  • Need to pay for coins as you reach higher levels of play
  • So many games it can be overwhelming!

Software and range of games

4/5

The Jackpot City games library is full of titles of both slots and more traditional table games. Jackpot City is able to offer fantastic casino games and slots no matter where you want to play. This is thanks to their partnership with Microgaming. It’s one of the best software and game development companies available, so players at Jackpot City are in safe hands. Microgaming is always releasing new games on Jackpot City so you’ll always be spoiled for choice.

There's a huge range and variety of casino games, including blackjack, roulette, craps, poker and video poker, bingo, and baccarat. If you're after slots, Microgaming has incredible licenses like Lord of the Rings and Game of Thrones.

Bonuses and promotions

4.1/5

Jackpot City offers players a fair amount of opportunities to grab bonus coins. When you sign up you earn a stack of coins, plus you are given more free coins every four hours. Look out for any big holidays as they usually offer coin giveaways then too. There are a whole range of social games and boosters you can play to earn yet more prizes. These include bingo tickets for playing slots or poker chips when you play roulette.

All of this is done to obviously entice you to try out other games, but you can still use the rewards wherever you like. Plus, you can always choose to buy even more coins with real money. All players can earn points and VIP status every time they play, boosting their bonuses and unlocking new features, games etc. Whether you choose to play on Facebook or on the mobile app, loyalty points and rewards follow you. They could do more in the way of a welcome bonus, but overall Jackpot City has good promotions.

Community

3.8/5

Jackpot City’s Facebook page is quite disappointing compared to other social casinos. It has just 3,000 followers and lacks the quality of the posts that we see at competitors. You can’t even play at the casino via Facebook which is uncommon, after all it is a social casino.


Customer support

With the option to get help from within the app, receiving support is fairly straightforward. Jackpot City does have a fantastic customer support team and you can contact them through live chat or via email. We would like to see even better support offered when people complain in their mobile app reviews, but at least it's great to see that all reviews get responses and an initial attempt to resolve any issues.

Security and creating an account

3.5/5

Getting started at Jackpot City is incredibly simple. You just need to enter a few personal details and you’re free to play. Once you have an account, you can use it both on the main website and on mobile apps. It’s also worth remembering that Jackpot City operates a real money casino site in addition to their social gaming offering, so they’re more than used to making sure that transactions and player data are kept locked up tight.

Jackpot City uses secure 128-bit SSL encryption to ensure that nothing is leaked to third parties. It’s fully licensed by the Malta Gaming Authority, plus it has a seal of approval from eCOGRA. This means that you can trust the site is safe, secure and 100% fair. That, of course, is something hugely important to the outcome of our Jackpot City online casino review.


Owner

Playtika

Audited By
  • eCogra

Mobile

3.8/5

The Jackpot City mobile app is easy to use and a winner for anyone who loves the desktop version. If you want to spin some slots while out and about or enjoy a poker tournament from the comfort of your couch, Jackpot City mobile apps let you do it all. Choose from a wide selection of games, all optimized to play on a touchscreen. Some games are more suited to the app than others though. With a few small changes this app will be an even better place to play mobile casino games.

  • Android
  • iPhone
  • Windows Phone
  • iPad
  • Mac / PC

Conclusion


Jackpot City has a lot going for it. There are a great selection of games here from highly reputable software developers. It is safe and secure, with a generous library of high-quality titles. The partnership with Microgaming is definitely one of the best features about the social casino.

Unfortunately, there are still areas we would like to see improve, in particular the mobile app. This may well be in the pipeline, so we won’t let it affect our review too much. Introducing the option to play the game via Facebook would also gain a big tick from us. Overall, Jackpot City is a great place to start your social gaming adventures thanks to its excellent games.

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